Dunn & Haimann’s Healthcare Management 10th Rose Dunn Rose Dunn

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Product details:

• ISBN 10: 1567937268
• ISBN 13: 9781567937268 
• Author: Rose T. Dunn
  

Instructor Resources: Test bank, PowerPoint slides, suggested class activities and individual student assignments, and a transition guide to the new edition. The way a supervisor handles the managerial aspects of the job makes the difference between running the department and being run by the department. Now in its tenth edition, Dunn and Haimann’s Healthcare Management continues to provide readers with the information and tools they need to understand and keep pace with the vast changes occurring in healthcare management today. Although the text builds its framework around the core functions of management—planning, organizing, staffing, influencing, and controlling—key topics relating to the Affordable Care Act (ACA), new technologies for managers and medical staffs, and a savvier customer base are also addressed. This updated edition includes new glossary terms reflecting the ACA and other recent industry changes, as well as: A discussion of social media as an internal and external communications tool, with guidelines for setting appropriate boundaries on social media use Enhanced coverage of planning processes, including benchmarking and maintaining a data repository with input from various applications and systems Expanded treatment of budgeting tools, including the rolling and grow budget techniques A discussion of capital expenditure requests, incorporating return on investment (ROI) and the payback period as a capital ROI budgeting approach Information on Peter Senge’s entrepreneurial management theory and an expanded discussion of contingency theory Updated information on personnelrelated regulations, including the Fair Labor Standards Act, Family and Medical Leave Act rules, and Health Insurance Portability and Accountability Act penalties.

Table contents:

Part I. Stepping Into Management
Chapter 1. The Supervisor’s Job, Roles, Functions, and Authority
Chapter 2. The Theories And History Of Management

Part II. Connective Processes
Chapter 3. Decision Making
Chapter 4. Coordinating Organizational Activities
Chapter 5. Communicating
Chapter 6. Legal Aspects Of The Healthcare Setting

Part III. Planning
Chapter 7. Managerial Planning
Chapter 8. Tactical Considerations In Planning
Chapter 9. Planning Tools
Chapter 10. Time Management Techniques

Part IV. Organizing
Chapter 11. Fundamental Concepts Of Organizing
Chapter 12. Division Of Work And Departmentalization
Chapter 13. Delegation Of Authority
Chapter 14. Process Of Reorganization And Tools To Improve The Process
Chapter 15. Committes as an Organizational Tool
Chapter 16. The Informal Organization

Part V. Staffing: Human Resources Management
Chapter 17. The Staffing Process
Chapter 18. The Selection Process
Chapter 19. Performance Appraisals and Position Changes

Part VI. Influencing
Chapter 20. Giving Directives and Managing Change
Chapter 21. Leadership
Chapter 22. Motivation
Chapter 23. Morale
Chapter 24. Discipline

Part VII. Controlling
Chapter 25. Fundamentals Of Control And The Controlling Function
Chapter 26. Budgetary And Other Control Techniques

Part VIII. Labor Relations
Chapter 27. The Labor Union And The Supervisor
Chapter 28. Handling Grievances
Chapter 29. Emerging Influences in Healthcare

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