Instruction Manual for Contemporary Project Management 4th Edition by Timothy Kloppenborg, Vittal Anantatmula, Kathryn Wells ISBN 1337406457 978-1337406451
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ISBN 10: 1337406457
ISBN 13: 978-1337406451
Author: Timothy Kloppenborg, Vittal Anantatmula, Kathryn Wells
Learn to master the most proven methods in project management as well as exciting new techniques emerging from current industry and today’s most recent research with Kloppenborg’s CONTEMPORARY PROJECT MANAGEMENT, 4E. This edition introduces time-tested manual techniques and progressive automated techniques, all consistent with the latest PMBOK Guide and standards and integrated with Microsoft Project 2016. The book’s focused approach is ideal for building strong portfolios that showcase project management skills for future interviews. All content is consistent with the knowledge areas and processes of the 6th edition of the PMBOK Guide to give you an advantage as you prepare to become a Certified Associate in Project Management (CAPM) or Certified Project Management Professional (PMP), if desired.
Contemporary Project Management 4th Table of contents:
Part 1. Organizing Projects
Chapter 1. Introduction to Project Management
1-1. What Is a Project?
1-2. History of Project Management
1-3. How Can Project Work Be Described?
1-3a. Projects versus Operations
1-3b. Soft Skills and Hard Skills
1-3c. Authority and Responsibility
1-3d. Project Life Cycle
1-4. Understanding Projects
1-4a. Project Management Institute
1-4b. Project Management Body of Knowledge (PMBOK®)
1-4c. The PMI Talent Triangle
1-4d. Selecting and Prioritizing Projects
1-4e. Project Goals and Constraints
1-4f. Defining Project Success and Failure
1-4g. Using Microsoft Project to Help Plan and Measure Projects
1-4h. Types of Projects
1-4i. Scalability of Project Tools
1-5. Project Roles
1-5a. Project Executive-Level Roles
1-5b. Project Management-Level Roles
1-5c. Project Associate-Level Roles
1-6. Overview of the Book
1-6a. Part 1: Organizing and Initiating Projects
Part 2: Leading Projects
1-6b. Part 3: Planning Projects
1-6c. Part 4: Performing Projects
PMP/CAPM Study Ideas
Summary
Key Terms Consistent with PMI Standards and Guides
Chapter Review Questions
Discussion Questions
PMBOK® Guide Questions
Section Content
Section Content
Semester Project Instructions
Section Content
References
Chapter 2. Project Selection and Prioritization
2-1. Strategic Planning Process
2-1a. Strategic Analysis
2-1b. Guiding Principles
2-1c. Strategic Objectives
2-1d. Flow-Down Objectives
2-2. Portfolio Management
Portfolio Example
2-2a. Portfolios
2-2b. Programs
2-2c. Projects and Subprojects
2-2d. Assessing an Organization’s Ability to Perform Projects
2-2e. Identifying Potential Projects
2-2f. Using a Cost-Benefit Analysis Model to Select Projects
2-2g. Using a Scoring Model to Select Projects
2-2h. Prioritizing Projects
2-2i. Resourcing Projects
2-3. Securing Projects
2-3a. Identify Potential Project Opportunities
2-3b. Determine Which Opportunities to Pursue
2-3c. Prepare and Submit a Project Proposal
2-3d. Negotiate to Secure the Project
PMP/CAPM Study Ideas
Summary
Key Terms Consistent with PMI Standards and Guides
Chapter Review Questions
Discussion Questions
PMBOK® Guide Questions
Exercises
Section Content
Section Content
Semester Project Instructions
Section Content
References
Chapter 3. Chartering Projects
3-1. What Is a Project Charter?
3-2. Why Is a Project Charter Used?
3-3. When Is a Charter Needed?
3-4. Typical Elements in a Project Charter
3-4a. Title
3-4b. Scope Overview
3-4c. Business Case
3-4d. Background
3-4e. Milestone Schedule with Acceptance Criteria
3-4f. Risks, Assumptions, and Constraints
3-4g. Resource Estimates
3-4h. Stakeholder List
3-4i. Team Operating Principles
3-4j. Lessons Learned
3-4k. Signatures and Commitment
3-5. Constructing a Project Charter
3-5a. Scope Overview and Business Case Instructions
3-5b. Background Instructions
3-5c. Milestone Schedule with Acceptance Criteria Instructions
3-5d. Risks, Assumptions, and Constraints Instructions
3-5e. Resources Needed Instructions
3-5f. Stakeholder List Instructions
3-5g. Team Operating Principles Instructions
3-5h. Lessons Learned Instructions
3-5i. Signatures and Commitment Instructions
3-6. Ratifying the Project Charter
3-7. Starting a Project Using Microsoft Project
3-7a. MS Project 2016 Introduction
3-7b. Setting up Your First Project
3-7c. Define Your Project
3-7d. Create a Milestone Schedule
PMP/CAPM Study Ideas
Summary
Key Terms Consistent with PMI Standards and Guides
Chapter Review Questions
Discussion Questions
PMBOK® Guide Questions
Exercises
Section Content
Section Content
Semester Project Instructions
Section Content
References
Part 2. Leading Projects
Chapter 4. Organizational Capability: Structure, Culture, and Roles
4-1. Types of Organizational Structures
4-1a. Functional
4-1b. Projectized
4-1c. Matrix
4-2. Organizational Culture and Its Impact on Projects
4-2a. Culture of the Parent Organization
4-2b. Project Cultural Norms
4-3. Project Life Cycles
4-3a. Define-Measure-Analyze-Improve-Control (DMAIC) Model
4-3b. Research and Development (R&D) Project Life Cycle Model
4-3c. Construction Project Life Cycle Model
4-3d. Agile Project Life Cycle Model
4-4. Agile Project Management
4-4a. What Is Agile?
4-4b. Why Use Agile?
4-4c. What Is an Agile Mindset?
4-4d. What Are the Key Roles in Agile Projects?
4-4e. How Do You Start an Agile Project?
4-4f. How Do You Continue an Agile Project?
4-4g. What Is Needed for Agile to Be Successful?
4-5. Traditional Project Executive Roles
4-5a. Steering Team
4-5b. Sponsor
4-5c. Customer
4-5d. Chief Projects Officer/Project Management Office
4-6. Traditional Project Management Roles
4-6a. Functional Manager
4-6b. Project Manager
4-6c. Facilitator
4-7. Traditional Project Team Roles
4-7a. Core Team Members
4-7b. Subject Matter Experts
4-8. Role Differences on Agile Projects
PMP/CAPM Study Ideas
Summary
Key Terms Consistent with PMI Standards and Guides
Chapter Review Questions
Discussion Questions
PMBOK® Guide Questions
Exercises
Section Content
Section Content
Semester Project Instructions
Section Content
References
Chapter 5. Leading and Managing Project Teams
5-1. Acquire Project Team
5-1a. Preassignment of Project Team Members
5-1b. Negotiation for Project Team Members
5-1c. On-Boarding Project Team Members
5-2. Develop Project Team
5-2a. Stages of Project Team Development
5-2b. Characteristics of High-Performing Project Teams
5-2c. Assessing Individual Member Capability
5-2d. Assessing Project Team Capability
5-2e. Building Individual and Project Team Capability
5-2f. Establishing Project Team Ground Rules
5-3. Manage Project Team
5-3a. Project Manager Power and Leadership
5-3b. Assessing Performance of Individuals and Project Teams
5-3c. Project Team Management Outcomes
5-4. Relationship Building Within the Core Team
5-5. Managing Project Conflicts
5-5a. Sources of Project Conflict
5-5b. Conflict-Resolution Process and Styles
5-5c. Negotiation
5-6. Communication Needs of Global and Virtual Teams
5-6a. Virtual Teams
5-6b. Cultural Differences
5-6c. Countries and Project Communication Preferences
Summary
Key Terms from the PMBOK® Guide
Chapter Review Questions
Discussion Questions
PMBOK ® Guide Study Tips and Questions
Section Content
References
Section Content
Chapter 6. Stakeholder Analysis and Communication Planning
6-1. Identify Stakeholders
6-1a. Find Stakeholders
6-1b. Analyze Stakeholders
6-1c. Document Stakeholders
6-2. Plan Stakeholder Engagement
6-2a. Creating a Stakeholder Engagement Assessment Matrix
6-2b. Planning to Build Relationships with Stakeholders
6.3. Manage Stakeholder Engagement
6-4. Monitor Stakeholder Engagement
6-5. Plan Communications Management
6-5a. Purposes of a Project Communications Plan
6-5b. Communications Plan Considerations
6-5c. Communications Matrix
6-5d. Manage Project Knowledge
6-6. Manage Communications
6-6a. Determine Project Information Needs
6-6b. Establish Information Retrieval and Distribution System
6-6c. Project Meeting Management
6-6d. Issues Management
PMP/CAPM Study Ideas
Summary
Key Terms Consistent with PMI Standards and Guides
Chapter Review Questions
Discussion Questions
PMBOK® Guide Questions
Section Content
Section Content
Semester Project Instructions
Section Content
References
Part 3. Planning Projects
Chapter 7. Scope Planning
7-1. Plan Scope Management
7-2. Collect Requirements
7-2a. Gather Stakeholder Input and Needs
7-3. Define Scope
7-3a. Reasons to Define Scope
7-3b. How to Define Scope
7-3c. Defining Scope in Agile Projects
7-4. Work Breakdown Structure (WBS)
7-4a. What Is the WBS?
7-4b. Why Use a WBS?
7-4c. WBS Formats
7-4d. Work Packages
7-4e. How to Construct a WBS
7-5. Establish Change Control
7-6. Using MS Project for Work Breakdown Structures (WBS)
7-6a. Set Up a WBS in MS Project
PMP/CAPM Study Ideas
Summary
Key Terms Consistent with PMI Standards and Guides
Chapter Review Questions
Discussion Questions
PMBOK® Guide Tips and Questions
Exercises
Section Content
Section Content
Semester Project Instructions
Section Content
References
Chapter 8. Scheduling Projects
8-1. Plan Schedule Management
8-2. Purposes of a Project Schedule
8-3. Historical Development of Project Schedules
8-4. How Project Schedules Are Limited and Created
8-5. Define Activities
8-6. Sequence Activities
8-6a. Leads and Lags
8-6b. Alternative Dependencies
8-7. Estimate Activity Duration
8-7a. Problems and Remedies in Duration Estimating
8-7b. Learning Curves
8-8. Develop Project Schedules
8-8a. Two-Pass Method
8-8b. Enumeration Method
8-9. Uncertainty in Project Schedules
8-9a. Program Evaluation and Review Technique
8-9b. Monte Carlo Simulation
8.10. Show the Project Schedule on a Gantt Chart
8-11. Using Microsoft Project for Critical Path Schedules
8-11a. Set up the Project Schedule
8-11b. Build the Network Diagram and Identify the Critical Path
PMP/CAPM Study Ideas
Summary
Key Terms Consistent with PMI Standards and Guides
Chapter Review Questions
Discussion Questions
Exercises
PMBOK® Guide Questions
Semester Project Instructions
References
Chapter 9. Resourcing Projects
9-1. Abilities Needed When Resourcing Projects
9-1a. The Science and Art of Resourcing Projects
9-1b. Considerations When Resourcing Projects
9-1c. Activity- versus Resource-Dominated Schedules
9-2. Estimate Resource Needs
9-3. Plan Resource Management
9-3a. Identify Potential Resources
9-3b. Determine Resource Availability
9-3c. Decide Timing Issues When Resourcing Projects
9-4. Project Team Composition Issues
9-4a. Cross-Functional Teams
9-4b. Co-Located Teams
9-4c. Virtual Teams
9-4d. Outsourcing
9-5. Assign a Resource to Each Activity
9-5a. Show Resource Responsibilities on RACI Chart
9-5b. Show Resource Assignments on Gantt Chart
9-5c. Summarize Resource Responsibilities by Time Period with Histogram
9-6. Dealing with Resource Overloads
9-6a. Methods of Resolving Resource Overloads
9-7. Compress the Project Schedule
9-7a. Actions to Reduce the Critical Path
9-7b. Crashing
9-7c. Fast Tracking
9-8. Alternative Scheduling Methods
9-8a. Critical Chain Project Management (CCPM)
9-8b. Reverse Phase Schedules
9-8c. Rolling Wave Planning
9-8d. Agile Project Planning
9-8e. Auto/Manual Scheduling
9-9. Using MS Project for Resource Allocation
9-9a. Step 1: Defining Resources
9-9b. Step 2: Set Up a Resource Calendar
9-9c. Step 3: Assigning Resources
9-9d. Step 4: Finding Overallocated Resources
9-9e. Step 4: Dealing with Overallocations
9-9f. Crashing a Critical Path Activity
PMP/CAPM Study Ideas
Summary
Key Terms Consistent with PMI Standards and Guides
Chapter Review Questions
Discussion Questions
PMBOK?® Guide Questions
Exercises
Section Content
Section Content
Semester Project Instructions
Section Content
References
Chapter 10. Budgeting Projects
10-1. Plan Cost Management
10-2. Estimate Cost
10-2a. Types of Cost
10-2b. Accuracy and Timing of Cost Estimates
10-2c. Methods of Estimating Costs
10-2d. Project Cost Estimating Issues
10-3. Determine Budget
10-3a. Aggregating Costs
10-3b. Analyzing Reserve Needs
10-3c. Determining Cash Flow
10-4. Establishing Cost Control
10-5. Using MS Project for Project Budgets
10-5a. Developing a Bottom-Up Project Budget Estimate
10-5b. Develop Summary Project Budget
PMP/CAPM Study Ideas
Summary
Key Terms Consistent with PMI Standards and Guides
Chapter Review Questions
Discussion Questions
PMBOK® Guide Questions
Exercises
Semester Project Instructions
References
Chapter 11. Project Risk Planning
11-1. Plan Risk Management
11-1a. Roles and Responsibilities
11-1b. Categories and Definitions
11-2. Identify Risks
11-2a. Information Gathering
11-2b. Reviews
11-2c. Understanding Relationships
11-2d. Risk Register
11-3. Risk Analysis
11-3a. Perform Qualitative Risk Analysis
11-3b. Perform Quantitative Risk Analysis
11-3c. Risk Register Updates
11-4. Plan Risk Responses
11-4a. Strategies for Responding to Risks
11-4b. Risk Register Updates
PMP/CAPM Study Ideas
Summary
Key Terms Consistent with PMI Standards and Guides
Chapter Review Questions
Discussion Questions
PMBOK® Guide Questions
Exercises
Section Content
Section Content
Semester Project Instructions
Section Content
References
Chapter 12. Project Quality Planning and Project Kickoff
12-1. Development of Contemporary Quality Concepts
12-1a. Quality Gurus
12-1b. Total Quality Management/Malcolm Baldrige
12-1c. ISO 9001:2008
12-1d. Lean Six Sigma
12-2. Core Project Quality Concepts
12-2a. Stakeholder Satisfaction
12-2b. Process Management
12-2c. Fact-Based Management
12-2d. Fact-Based Project Management Example
12-2e. Empowered Performance
12-2f. Summary of Core Concepts
12-3. Plan Quality Management
12-3a. Quality Policy
12-3b. Quality Management Plan Contents
12-3c. Quality Baseline
12-3d. Process Improvement Plan
12-4. Manage Quality
12-5. Control Quality
Monitor the Project Quality
12-6. Cost of Quality
12-7. Develop Project Management Plan
12-7a. Resolve Conflicts
12-7b. Establish Configuration Management
12-7c. Apply Sanity Tests to All Project Plans
12-8. Kickoff Project
12-8a. Preconditions to Meeting Success
12-8b. Meeting Activities
12-9. Baseline and Communicate Project Management Plan
12-10. Using MS Project for Project Baselines
12-10a. Baseline the Project Plan
12-10b. Create the First Time Baseline
12-10c. Subsequent Baselines
12-10d. Viewing Baselines and Variances
PMP/CAPM Study Ideas
Summary
Key Terms Consistent with PMI Standards and Guides
Chapter Review Questions
Discussion Questions
PMBOK® Guide Questions
Exercises
Section Content
Section Content
Semester Project Instructions
Section Content
References
Part 4. Performing Projects
Chapter 13. Project Supply Chain Management
13-1. Introduction to Project Supply Chain Management
13-1a. SCM Components
13-1b. SCM Factors
13-1c. SCM Decisions
13-1d. Project Procurement Management Processes
13-2. Plan Procurement Management
13-2a. Outputs of Planning
13-2b. Make-or-Buy Decisions
13-3. Conduct Procurements
13-3a. Sources for Potential Suppliers
13-3b. Approaches Used When Evaluating Prospective Suppliers
13-3c. Supplier Selection
13-4. Contract Types
13-4a. Fixed-Price Contracts
13-4b. Cost-Reimbursable Contracts
13-4c. Time and Material (T&M) Contracts
13-5. Control Procurements
13-6. Improving Project Supply Chains
13-6a. Project Partnering and Collaboration
13-6b. Third Parties
13-6c. Lean Purchasing
13-6d. Sourcing
13-6e. Logistics
Information
PMP/CAPM Study Ideas
Summary
Key Terms Consistent with PMI Standards and Guides
Chapter Review Questions
Discussion Questions
PMBOK® Guide Questions
Exercises
Section Content
Section Content
Semester Project Instructions
Section Content
References
Chapter 14. Determining Project Progress and Results
14-1. Project Balanced Scorecard Approach
14-2. Internal Project Issues
14-2a. Direct and Manage Project Work
14-2b. Monitor and Control Project Work
14-2c. Monitoring Project Risk
14-2d. Implement Risk Responses
14-2e. Manage Communications
14-2f. Monitor Communications
14-3. Customer Issues
14-3a. Manage and Control Quality
14-3b. Control Scope
14-4. Financial Issues
14-4a. Control Resources
14-4b. Control Schedule and Costs
14-4c. Earned Value Management for Controlling Schedule and Costs
14-5. Using MS Project to Monitor and Control Projects
14-5a. What Makes a Schedule Useful?
14-5b. How MS Project Recalculates the Schedule Based on Reported Actuals
14-5c. Current and Future Impacts of Time and Cost Variance
14-5d. Define the Performance Update Process
14-5e. Steps to Update the Project Schedule
14-6. Replanning If Necessary
PMP/CAPM Study Ideas
Summary
Key Terms Consistent with PMI Standards and Guides
Chapter Review Questions
Discussion Questions
PMBOK® Guide Questions
Exercises
Section Content
Section Content
Semester Project Instructions
Section Content
References
Chapter 15. Finishing the Project and Realizing the Benefits
15-1. Validate Scope
15-2. Terminate Projects Early
Mutual Agreements
15-3. Close Project
15-3a. Write Transition Plan
15-3b. Knowledge Management
15-3c. Create the Closeout Report
15-4. Post-Project Activities
15-4a. Reassign Workers
15-4b. Celebrate Success and Reward Participants
15-4c. Provide Ongoing Support
15-4d. Ensure Project Benefits Are Realized
15-5. Using MS Project for Project Closure
15-5a. Creating Project Progress Reports
15-5b. Archiving Project Work
PMP/CAPM Study Ideas
Summary
Key Terms Consistent with PMI Standards and Guides
Chapter Review Questions
Discussion Questions
PMBOK® Guide Questions
Exercise
Section Content
Section Content
Semester Project Instructions
Section Content
References
Appendix A. PMP and CAPM Exam Prep Suggestions
Appendix B. Agile Differences Covered
Appendix C. Answers to Selected Exercises
Appendix D. Project Deliverables
Appendix E. Strengths Themes as Used in Project Management
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Tags: Timothy Kloppenborg, Vittal Anantatmula, Kathryn Wells, Contemporary Project Management