Work and Organizational Behaviour 4th Edition By Bratton John – Ebook PDF Instant Download/Delivery: 1352010976, 9781352010978
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ISBN 10: 1352010976
ISBN 13: 9781352010978
Author: John Bratton
Critical and accessible, the new edition of this bestselling textbook offers valuable insight into contemporary management practices and encourages readers to reflect on the realities of the workplace. Work and Organizational Behaviour takes a unique and well-rounded approach, exploring key theories and topics through the lenses of sociology, psychology, ethics and sustainability. Firmly embedded in the latest research and the wider geopolitical environment, this new edition places OB in the context of climate change, the rise of unstable working conditions and the impact of new technologies. A strong suite of pedagogy supports student learning, demonstrating key theories in action and preparing readers for the real world of work. Cases and features illustrate contemporary organizational practices and their impact across the world, in a range of industries. With streamlined content, an improved structure, and an enhanced focus on leadership, Work and Organizational Behaviour is an essential companion for OB modules at undergraduate, postgraduate and MBA levels. New to this Edition: – New chapters on ‘Work and the gig economy’ and ‘Human resource management’ – New decision making scenarios helping readers to develop practical leadership skills – 200+ new references to recent academic literature – Inclusion of important contemporary topics, including Covid-19 and the gig economy – Coverage of new technologies, including the impact of AI, robots, remote working and big data – Increased coverage of corporate social responsibility and ethics – New end of chapter cases, Reality of Work features and Globalization and Organization Behaviour features Accompanying online resources for this title can be found at bloomsburyonlineresources.com/work-and-organizational-behaviour-4e. These resources are designed to support teaching and learning when using this textbook and are available at no extra cost.
Work and Organizational Behaviour 4th Table of contents:
PART I FOUNDATIONS OF WORK AND ORGANIZATIONS
Chapter 1: Introducing contemporary organizational behaviour
Chapter 2: Work and the gig economy
Chapter 3: Studying work and organizations
1 INTRODUCING CONTEMPORARY ORGANIZATIONAL BEHAVIOUR
CHAPTER OUTLINE
KEY CONCEPTS
CHAPTER LEARNING OUTCOMES
INTRODUCTION
ORGANIZATIONS AND SOCIETY
The nature of work organizations
Types of organization
MANAGING WORK ORGANIZATIONS
STOP AND REFLECT
An integrated model of management
WHAT IS ORGANIZATIONAL BEHAVIOUR?
Organizational behaviour: a multidisciplinary field
WHY STUDY ORGANIZATIONAL BEHAVIOUR?
STOP AND REFLECT
A FRAMEWORK FOR STUDYING ORGANIZATIONAL BEHAVIOUR
The external context: the STEPLE framework
THE REALITY OF WORK
LINKS to MANAGEMENT VIDEOS
STOP AND REFLECT
The organizational context
The evaluative context
EMPLOYABILITY SKILLS
CHAPTER SUMMARY
CHAPTER REVIEW QUESTIONS
FURTHER READING
OB DECISION MAKING
CHAPTER CASE STUDY
The setting
The problem
The task
Further reading
2 WORK AND THE GIG ECONOMY
KEY CONCEPTS
CHAPTER OUTLINE
CHAPTER LEARNING OUTCOMES
INTRODUCTION
STOP AND REFLECT
THE MEANING AND SOCIAL NATURE OF WORK
STOP AND REFLECT
STOP AND REFLECT
THE DEVELOPMENT OF WORK
STOP AND REFLECT
Pre-industrial work
Factory-based work
EARLY JOB DESIGN PRINCIPLES
Taylorism
STOP AND REFLECT
Fordism
KNOWLEDGE WORK
THE REALITY OF WORK
CRISIS: FROM TAYLORISM TO HIGH-PERFORMANCE WORK SYSTEMS
THE GIG ECONOMY AND ON-DEMAND LABOUR
STOP AND REFLECT
LINKS to MANAGEMENT VIDEOS
EMOTIONAL AND AESTHETIC LABOUR
STOP AND REFLECT
GLOBALIZATION AND ORGANIZATIONAL BEHAVIOUR
WORK: AN INTEGRATION OF IDEAS
The deskilling or upskilling of work?
GENDER AND THE SEXUAL DIVISION OF WORK
WORK LESS, LIVE BETTER?
CHAPTER SUMMARY
CHAPTER REVIEW QUESTIONS
FURTHER READING
CHAPTER CASE STUDY
The setting
The problem
The task
Sources and further information
3 STUDYING WORK AND ORGANIZATIONS
CHAPTER OUTLINE
KEY CONCEPTS
CHAPTER LEARNING OUTCOMES
INTRODUCTION
CLASSICAL THEORIES OF WORK AND ORGANIZATION
Karl Marx (1818–1883)
Alienation
Emile Durkheim (1858–1917)
Max Weber (1864–1920)
The rise of capitalism and rationalization
Rationalization
Bureaucracy
STOP AND REFLECT
GLOBALIZATION AND ORGANIZATIONAL BEHAVIOUR
Weber’s methodology
THE REALITY OF WORK
STOP AND REFLECT
CONTEMPORARY THEORIES OF WORK AND ORGANIZATIONS
Frederick Winslow Taylor (1865–1915): Technical theory
Mary Parker Follett (1868–1933): Social-technical theory
STOP AND REFLECT
Talcott Parsons (1902–1979): Structural-functional theory
Joan Woodward (1916–1971): Contingency theory
Charles Handy (1932–): Culture theory
Stuart Clegg (1947–): Political theory
LINKS to MANAGEMENT VIDEOS
Harry Braverman (1920–1976): Conflict theory
Cynthia Cockburn (1934–2019): Feminist theory
Erving Goffman (1922–1982): Symbolic-interactionist theory
STOP AND REFLECT
Jean-François Lyotard (1924–1998): Postmodernism
THE VALUE OF SOCIAL THEORY
STOP AND REFLECT
LINKS to MANAGEMENT VIDEOS
ORGANIZATIONAL BEHAVIOUR SCHOLARS AS RESEARCHERS
THE RESEARCH DESIGNS USED BY OB RESEARCHERS
LINKS to MANAGEMENT VIDEOS
STOP AND REFLECT
CHAPTER SUMMARY
CHAPTER REVIEW QUESTIONS
FURTHER READING
CHAPTER CASE STUDY
The setting
The problem
The task
Further reading for students
What happened following Dr. Boorman’s review
PART II INDIVIDUALS IN THE WORKPLACE
Chapter 4: Class, gender, race and equality
Chapter 5: Personality and self-identity
Chapter 6: Perception and emotions
Chapter 7: Motivation
4 CLASS, GENDER, RACE AND EQUALITY
CHAPTER OUTLINE
KEY CONCEPTS
CHAPTER LEARNING OUTCOMES
INTRODUCTION
THE MEANING OF EQUALITY AND EQUITY
Social equality
Equity and justice in work organizations
STOP AND REFLECT
STOP AND REFLECT
SOCIAL CLASS AND INEQUALITY
STOP AND REFLECT
Intersectionality and inequality
LINKS to MANAGEMENT VIDEOS
GENDER, INEQUALITY AND DISCRIMINATION
STOP AND REFLECT
THE REALITY OF WORK
RACE, ETHNICITY AND EMPLOYMENT
STOP AND REFLECT
GLOBALIZATION AND ORGANIZATIONAL BEHAVIOUR
DISABILITY, AGE, LGBTQ+ AND EMPLOYMENT
STOP AND REFLECT
Age and employment
STOP AND REFLECT
LGBTQ + and employment
CHAPTER SUMMARY
CHAPTER REVIEW QUESTIONS
FURTHER READING
CHAPTER CASE STUDY
Setting
The problem
Task
Essential reading
5 PERSONALITY AND SELF-IDENTITY
CHAPTER OUTLINE
KEY CONCEPTS
CHAPTER LEARNING OUTCOMES
INTRODUCTION
WHAT IS PERSONALITY?
STOP AND REFLECT
TRAIT THEORIES OF PERSONALITY
Eysenck’s three-factor model of personality
The Big Five model of personality
The Myers-Briggs Type Indicator
STOP AND REFLECT
THE DARK TRIAD FRAMEWORK
PERSONALITY AND CONTEXT
THE PSYCHODYNAMIC THEORY OF PERSONALITY
The structure of personality: id, ego and superego
STOP AND REFLECT
SOCIOCULTURAL THEORIES OF PERSONALITY
The social-cognitive approach to personality
STOP AND REFLECT
PHENOMENOLOGICAL APPROACHES TO PERSONALITY
STOP AND REFLECT
The self and personality
GLOBALIZATION AND ORGANIZATIONAL BEHAVIOUR
Sources and further information
STOP AND REFLECT
THE REALITY OF WORK
IDENTITY AND PERSONALITY
APPLYING PERSONALITY THEORIES IN THE WORKPLACE
STOP AND REFLECT
CHAPTER SUMMARY
CHAPTER REVIEW QUESTIONS
FURTHER READING
What to do about David?
Decision!
OB DECISION MAKING
CHAPTER CASE STUDY
The setting
The problem
The task
Sources and further information
6 PERCEPTION AND EMOTIONS
CHAPTER OUTLINE
KEY CONCEPTS
CHAPTER LEARNING OUTCOMES
INTRODUCTION
THE NATURE AND PROCESS OF PERCEPTION
STOP AND REFLECT
The basic features of perception
The process of perception
The sequence of perception: top-down or bottom-up?
Perceptual tricks, manipulations and illusions
THE PROCESSING LIMITATIONS UNDERLYING SELECTIVE ATTENTION
THE INFLUENCE OF EXISTING KNOWLEDGE IN PERCEPTION
STOP AND REFLECT
The use and misuse of perceptual cues
STOP AND REFLECT
THE REALITY OF WORK
The stability of schemata
STOP AND REFLECT
PERCEIVING CAUSES
GLOBALIZATION AND ORGANIZATIONAL BEHAVIOUR
Sources and further information
PERCEPTION, EMOTIONS AND EMOTIONAL INTELLIGENCE
STOP AND REFLECT
Perception, emotions and the employment relationship
CHAPTER SUMMARY
CHAPTER REVIEW QUESTIONS
FURTHER READING
CHAPTER CASE STUDY
The setting
The problem
Tasks
Sources and further information
7 MOTIVATION
CHAPTER OUTLINE
KEY CONCEPTS
CHAPTER LEARNING OUTCOMES
INTRODUCTION
STOP AND REFLECT
THE NATURE OF WORK MOTIVATION
What is motivation?
Intrinsic versus extrinsic motivation
GLOBALIZATION AND ORGANIZATIONAL BEHAVIOUR
Sources and further information
CONTENT THEORIES OF MOTIVATION: WORKERS WITH NEEDS
Maslow’s hierarchy of needs
McGregor’s Theory X and Theory Y
STOP AND REFLECT
Alderfer’s (1972) ERG theory
Herzberg et al.’s (1959) two-factor theory
McClelland’s (1961) theory of needs
PROCESS THEORIES OF MOTIVATION: WORKERS WITH CHOICES
Equity theory
STOP AND REFLECT
Expectancy theory
STOP AND REFLECT
Goal-setting theory
THE SOCIOLOGICAL ANALYSIS OF MOTIVATION: ALIENATION, CULTURE, AND SELF-IDENTITY
Alienation
STOP AND REFLECT
THE REALITY OF WORK
National and organizational culture
STOP AND REFLECT
Work orientation
STOP AND REFLECT
The self-concept theory
INTEGRATING THE APPROACHES
Applying motivation theories
CHAPTER SUMMARY
CHAPTER REVIEW QUESTIONS
FURTHER READING
CHAPTER CASE STUDY
The setting
The problem
Further reading
PART III INDIVIDUALS IN GROUPS AND TEAMS
Chapter 8: Learning at work
Chapter 9: Group and team dynamics
Chapter 10: Communication
8 LEARNING AT WORK
CHAPTER OUTLINE
KEY CONCEPTS
CHAPTER LEARNING OUTCOMES
INTRODUCTION
STOP AND REFLECT
THE NATURE OF LEARNING IN THE WORKPLACE
The different forms of learning
CLASSICAL LEARNING THEORIES
GLOBALIZATION AND ORGANIZATIONAL BEHAVIOUR
Sources and further information
The classical behavioural approach: learning throughreinforcement
STOP AND REFLECT
STOP AND REFLECT
The cognitive approach: learning through feedback
The social-learning approach: learning through observation
CONTEMPORARY LEARNING THEORIES
The cultural-historical approach: learning through social exchange
The community of practice approach: learning through
CRITICAL ADULT LEARNING THEORIES
The self-directed approach
The transformational approach
Class, ethnicity, gender and
LEARNING IN THE GIG ECONOMY
THE REALITY OF WORK
STOP AND REFLECT
CHAPTER SUMMARY
CHAPTER REVIEW QUESTIONS
FURTHER READING
OB DECISION MAKING
CHAPTER CASE STUDY
The setting
The problem
The task
Further reading
9 GROUP AND TEAM DYNAMICS
CHAPTER OUTLINE
KEY CONCEPTS
CHAPTER LEARNING OUTCOMES
INTRODUCTION
STOP AND REFLECT
THE NATURE OF GROUPS AND TEAMS
What are work groups?
What are work teams?
GROUP AND TEAM DYNAMICS
Group context
Group structure
GLOBALIZATION AND ORGANIZATIONAL BEHAVIOUR
Sources and further information
GROUP SOCIAL RELATIONSHIPS
Group development
Group norms
STOP AND REFLECT
Group cohesiveness
Group learning
Group conflict
THE REALITY OF WORK
WORK TEAMS AND MANAGEMENT THEORY
STOP AND REFLECT
PARADOX IN TEAM-BASED WORK SYSTEMS
STOP AND REFLECT
CHAPTER SUMMARY
CHAPTER REVIEW QUESTIONS
FURTHER READING
CHAPTER CASE STUDY
The setting
The problem
The task
Further reading
10 COMMUNICATION
CHAPTER OUTLINE
KEY CONCEPTS
CHAPTER LEARNING OUTCOMES
INTRODUCTION
THE NATURE OF COMMUNICATION
STOP AND REFLECT
PERSPECTIVES ON COMMUNICATION
Functionalist approach
STOP AND REFLECT
Interpretivist approach
STOP AND REFLECT
Critical approach
THE REALITY OF WORK
MANAGEMENT AND MONOLOGIC COMMUNICATION
Channels of communication
The direction of communication
LEADERSHIP, PERSUASION AND DIALOGIC COMMUNICATION
Prescriptive and descriptive approaches to dialogue
CULTURAL DIVERSITY AND COMMUNICATION
GLOBALIZATION AND ORGANIZATIONAL BEHAVIOUR
Sources and further information
Diversity in organizations
GENDER AND COMMUNICATION: ‘SHE SAID, HE SAID’
CHAPTER SUMMARY
CHAPTER REVIEW QUESTIONS
FURTHER READING
CHAPTER CASE STUDY
The setting
The problem
The task
Sources and further information
PART IV ORGANIZATION DESIGN AND MANAGEMENT
Chapter 11: Structure
Chapter 12: Technology
Chapter 13: Culture
Chapter 14: Human resource management
11 STRUCTURE
CHAPTER OUTLINE
KEY CONCEPTS
CHAPTER LEARNING OUTCOMES
INTRODUCTION
STOP AND REFLECT
THE NATURE OF ORGANIZATIONAL STRUCTURE
STOP AND REFLECT
WHY IS ORGANIZATION DESIGN IMPORTANT?
STOP AND REFLECT
DETERMINANTS OF ORGANIZATION STRUCTURE
STOP AND REFLECT
Strategy and structure
Strategy and structure
Size and structure
Technology and structure
THE REALITY OF WORK
Environment and structure
STOP AND REFLECT
ORGANIZATION REDESIGN: A CONCEPTUAL FRAMEWORK
TRADITIONAL DESIGNS: BUREAUCRACY
The functional structure
The product or service structure
The divisional structure
The matrix structure
EMERGING DESIGNS: POST-BUREAUCRACY
The horizontal structure
The boundaryless structure
STOP AND REFLECT
The virtual structure
The network structure
GLOBALIZATION AND ORGANIZATIONAL BEHAVIOUR
The modular structure
CLASS, GENDER AND ORGANIZATIONAL DESIGN
CHAPTER SUMMARY
CHAPTER REVIEW QUESTIONS
FURTHER READING
CHAPTER CASE STUDY
The setting
The problem
The task
Further reading
12 TECHNOLOGY
CHAPTER OUTLINE
KEY CONCEPTS
CHAPTER LEARNING OUTCOMES
INTRODUCTION
STOP AND REFLECT
THE NATURE OF TECHNOLOGY
CAPITALISM AND THE DISRUPTIVE WAVES OF TECHNOLOGY
STOP AND REFLECT
STOP AND REFLECT
THE NEW LONG CYCLE: THE AI REVOLUTION
The platform economy and crowdwork
THE REALITY OF WORK
CRITICAL DEBATES ON TECHNOLOGY: THE DESKILLING THESIS
Organizational skills
Organizational deskilling
Technological deskilling
The upskilling debate
HISTORICAL AND PHILOSOPHICAL CONTEXTS OF ICT
GLOBALIZATION AND ORGANIZATIONAL BEHAVIOUR
Sources and Further Materials
THE SOCIAL SHAPING OF AI
STOP AND REFLECT
Technology Policy: An AI Arms Race?
Government AI strategies: the United States
Government AI strategies: China
Government AI strategies: the United Kingdom
Intergovernmental AI strategies: the European Union
CHAPTER SUMMARY
CHAPTER REVIEW QUESTIONS
FURTHER READING
CHAPTER CASE STUDY
The setting
The problem
The task
Further reading
13 CULTURE
CHAPTER OUTLINE
KEY CONCEPTS
CHAPTER LEARNING OUTCOMES
INTRODUCTION
NATIONAL CULTURE AND CULTURAL DIMENSIONS
STOP AND REFLECT
UNDERSTANDING ORGANIZATIONAL CULTURE
STOP AND REFLECT
STOP AND REFLECT
THEORIES OF ORGANIZATIONAL CULTURE
The managerialist (functionalist) perspective
GLOBALIZATION AND ORGANIZATIONAL BEHAVIOUR
Searching for excellence and innovation
Subcultures and countercultures
STOP AND REFLECT
Critical perspectives
The symbolic-interactionist approach
The conflict approach
THE REALITY OF WORK
The feminist approach
SEXUALITY AND ORGANIZATIONAL CULTURE
STOP AND REFLECT
ORGANIZATIONAL CULTURE AND EMPLOYEE BEHAVIOUR
STOP AND REFLECT
Is re-engineering organizational culture desirable?
Evaluating cultural change strategies
CHAPTER SUMMARY
CHAPTER REVIEW QUESTIONS
FURTHER READING
CHAPTER CASE STUDY
The setting
The problem
The task
Sources and further Information
14 HUMAN RESOURCE MANAGEMENT
CHAPTER OUTLINE
KEY CONCEPTS
CHAPTER LEARNING OUTCOMES
INTRODUCTION
THE NATURE OF HUMAN RESOURCE MANAGEMENT: PAST AND PRESENT
THEORIZING HUMAN RESOURCE MANAGEMENT
The Michigan model of HRM
The Harvard model of HRM
The Storey model of HRM
The Ulrich business partner model
STOP AND REFLECT
SCOPE AND GOALS OF HUMAN RESOURCE MANAGEMENT
Scope of HR functions
THE REALITY OF WORK
The goals of HRM
STOP AND REFLECT
REALIZING GOALS BY THE HRM FUNCTION
Workforce planning
Recruitment and selection
STOP AND REFLECT
Employee reward
STOP AND REFLECT
Performance appraisal
GLOBALIZATION AND ORGANIZATIONAL BEHAVIOUR
Sources and further information
Training and developing employees
STOP AND REFLECT
STRATEGY AND HRM
DIVERSITY IN THE WORKPLACE
Diversity
STOP AND REFLECT
Diversity management
STOP AND REFLECT
CHAPTER SUMMARY
CHAPTER REVIEW QUESTIONS
FURTHER READING
OB DECISION MAKING
CHAPTER CASE STUDY
The setting
The problem
The task
PART V LEADERSHIP PROCESSES
Chapter 15: Leadership
Chapter 16: Decision making, ethics and social responsibility
Chapter 17: Power, politics and conflict
Chapter 18: Change
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