Test Bank for Concepts in Enterprise Resource Planning 4th Edition by Ellen Monk, Bret Wagner ISBN 1133707467 9781133707462
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Concepts in Enterprise Resource Planning 4th Table of contents:
Ch 1: Business Functions and Business Processes
Learning Objectives
Introduction
Functional Areas and Business Processes
Functional Areas and Business Processes of a Very Small Business
Functional Area Information Systems
Chapter Summary
Key Terms
Exercises
For Further Study and Research
Ch 2: The Development of Enterprise Resource Planning Systems
Learning Objectives
Introduction
The Evolution of Information Systems
ERP Software Emerges: SAP and R/3
ERP for Midsized and Smaller Companies
Choosing Consultants and Vendors
The Significance and Benefits of ERP Software and Systems
Questions about ERP
Chapter Summary
Key Terms
Exercises
For Further Study and Research
Ch 3: Marketing Information Systems and the Sales Order Process
Learning Objectives
Introduction
Overview of Fitter Snacker
Problems with Fitter Snacker’s Sales Process
Sales and Distribution in ERP
A Standard Order in SAP ERP
Customer Relationship Management (CRM)
Chapter Summary
Key Terms
Exercises
For Further Study and Research
Ch 4: Production and Supply Chain Management Information Systems
Learning Objectives
Introduction
Production Overview
The Production Planning Process
ERP and Suppliers
Chapter Summary
Key Terms
Exercises
For Further Study and Research
Ch 5: Accounting in ERP Systems
Learning Objectives
Introduction
Accounting Activities
Operational Decision-Making Problem: Credit Management
Product Profitability Analysis
Management Reporting with ERP Systems
The Enron Collapse
Implications of the Sarbanes-Oxley Act for ERP Systems
Trends in Financial Reporting-XBRL
Chapter Summary
Key Terms
Exercises
For Further Study and Research
Ch 6: Human Resources Processes with ERP
Learning Objectives
Introduction
Problems with Fitter’s Human Resources Processes
Human Resources with ERP Software
Advanced SAP ERP Human Resources Features
Additional Human Resources Features of SAP ERP
Chapter Summary
Key Terms
Exercises
For Further Study and Research
Ch 7: Process Modeling, Process Improvement, and ERP Implementation
Learning Objectives
Introduction
Process Modeling
Process Improvement
ERP Workflow Tools
Implementing ERP Systems
Implementation and Change Management
Chapter Summary
Key Terms
Exercises
For Further Study and Research
Ch 8: RFID, Business Intelligence (BI), Mobile Computing, and the Cloud
Learning Objectives
Introduction
Radio Frequency Identification (RFID) Technology
Business Intelligence/Business Analytics
In-Memory Computing
Mobile Computing
From Internet-Enabled to Cloud Computing
SaaS: Software as a Service
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