Physical Products

Please allow 3-4 working days after payment cleared to process your order.
Once shipped, it will reach you in 10-15 working days later.

Digital Item

We will send your order to your email IMMEDIATELY. No Waiting, delay time for any reason.
Let us know via email support@ebookgrade.com if you did not get it in time.

REFUNDS

We accept refund on this case only:

  • Item is not as described.
  • Duplicated Order.
  • You have not opened order item.

We do not accept Refund on this case:

  • You purchased the digital item because you thought that this was a physical item.
  • You don’t need item anymore.
  • Missing item title.