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ISBN 10: 1444331219
ISBN 13: 9781444331219
Author: Graham Davey
For a significant portion of psychology students, their reason for choosing an undergraduate degree in psychology is their interest in applied psychology and a desire to use psychological knowledge to help solve personal and social problems. With this in mind, this textbook has been designed to satisfy these needs for applied psychology teaching at all undergraduate levels. Applied Psychology is designed to introduce students to the main areas of applied psychology (Clinical Psychology, Health Psychology, Educational Psychology, Occupational Psychology, Forensic Psychology, Sports & Exercise Psychology, Counselling Psychology and Teaching Psychology) from UK, European and international perspectives. It also introduces the core psychological knowledge that underpins these applied and professional areas. As a result, students learn core knowledge from the five main areas of psychology, as well as acquiring a thorough grounding in how this knowledge is applied, and the professional issues associated with that application. Highlights include a broad range of teaching and learning features designed to help the student learn and the teacher teach. These include: Focus Points, Colour Illustrations, Activity Boxes, Research Methods, Case Histories, Self-Test and Essay Questions, Learning Outcomes and Section Summaries, a Glossary as well as Links to Journal Articles and Further Reading.
Applied Psychology (BPS Textbooks in Psychology) 1st Table of contents:
CHAPTER 1 Introduction
1.1 What is Applied Psychology?
1.2 Research and Applied Psychology
1.3 Regulation and Standards of Conduct
1.3.1 The Health Professions Council (HPC)
1.3.2 Standards of Conduct, Performance and Ethics
1.3.3 Standards of Proficiency
1.4 Emerging Areas of Applied Psychology
Self-Test Questions
Essay Questions
Texts for Further Reading
Relevant Web Links
References
PART I CLINICAL PSYCHOLOGY
CHAPTER 2 Clinical Psychology and Mental Health Problems
2.1 How Does Clinical Psychology Affect You?
2.2 Who are Clinical Psychologists?
2.3 The Domain of Clinical Psychology
2.4 Conceptual and Classification Issues in Clinical Psychology
2.4.1 Defining Mental Health Problems
2.4.2 Stigma and Mental Health Problems
2.4.3 Explaining Mental Health Problems
2.4.4 Classifying Mental Health Problems
2.5 Conclusions
Self-Test Questions
Essay Questions
Texts for Further Reading
Relevant Journal Articles
References
CHAPTER 3 Common Mental Health Problems and Their Treatment
3.1 Categories of Common Mental Health Problems
3.1.1 Axis I Disorders – Clinical Symptoms that Cause Significant Impairment
3.1.2 Axis II Disorders – Enduring Underlying Personality Conditions
3.1.3 Summary
3.2 Treating Mental Health Problems
3.2.1 Theoretical Approaches to Treatment
3.2.2 Summary
3.3 Conclusions
Self-Test Questions
Essay Questions
Texts for Further Reading
References
CHAPTER 4 The Causes of Mental Health Problems: Schizophrenia and Autistic Spectrum Disorder
4.1 Schizophrenia
4.1.1 Biological Factors
4.1.2 Cognitive Factors
4.1.3 Developmental/Social Factors
4.1.4 Summary of Research on Schizophrenia
4.2 Autistic Spectrum Disorder
4.2.1 Biological Factors
4.2.2 Cognitive Factors
4.2.3 Summary of Research on Autistic Spectrum Disorder
Self-Test Questions
Essay Questions
Texts for Further Reading
Relevant Journal Articles
References
CHAPTER 5 The Causes of Mental Health Problems: Anxiety and Mood Disorders
5.1 Anxiety-Based Problems
5.1.1 Panic Attacks and Panic Disorder
5.1.2 Worrying in Generalised Anxiety Disorder
5.1.3 Recurring Intrusive Thoughts in Obsessive-Compulsive Disorder
5.2 Depression and Mood Disorders
5.2.1 Biological Theories
5.2.2 Psychological Theories
5.2.3 Summary
5.3 Summary of Research on Anxiety and Depression
Self-Test Questions
Essay Questions
Texts for Further Reading
Relevant Journal Articles
References
CHAPTER 6 Clinical Psychology: Training and Development
6.1 Training to be a Clinical Psychologist
6.1.1 Career Choices
6.1.2 Pre-training Experiences and Qualifications
6.1.3 An Overview of Clinical Psychology Training
6.2 Key Capabilities and Competencies
6.2.1 Stages of Clinical Work
6.2.2 Choices Regarding Philosophy and Approach
6.2.3 The ‘Reflective Practitioner’ Model
6.2.4 Consultancy and Team Working
6.3 Post-Qualification
6.3.1 Continuing Professional Development
6.3.2 Choice of Speciality and Setting
6.3.3 Changes in Roles and Responsibilities
6.4 International Comparisons
6.5 Summary
Self-Test Questions
Texts for Further Reading
Relevant Web Links
References
PART II HEALTH PSYCHOLOGY
CHAPTER 7 What Is Health Psychology?
7.1 An Academic Discipline and a Profession
7.2 A Biopsychosocial Model of Health
7.2.1 Integrating Models and Findings across Academic Disciplines
7.3 Constructing and Testing Psychological Theory
7.3.1 Observation and Induction
7.3.2 Theory Testing and the Development of Measures
7.3.3 Deduction, and Theory Building and Evaluation of Interventions
7.4 The Social and Societal Context of Stress and Health
7.4.1 Wealth Distribution, Socioeconomic Hierarchies and Health
7.4.2 Health Risks and the Benefits of Health Behaviour Change
7.4.3 Socioeconomic Hierarchies, Stress and Health
7.5 Health-Related Behaviour Patterns and Health Promotion
7.5.1 Behaviour Patterns and Health
7.5.2 Identifying Individual-level Change Targets
7.5.3 A Multilevel Framework for Promoting Health Behaviour Change
7.5.4 Planning Health Behaviour Change Interventions
7.6 Enhancing Health Care Through Behaviour Change
7.6.1 Improving Adherence
7.6.2 Improving Health-Care Professionals’ Consultations
7.7 Conclusion
Self-Test Questions
Essay Questions
Texts for Further Reading
Relevant Journal Articles
Relevant Web Links
References
CHAPTER 8 A Biopsychosocial Approach to Health Psychology
8.1 Introduction
8.2 Basic Features of The Nervous System
8.2.1 Central Nervous System and Peripheral Nervous System
8.2.2 The Anatomy of the Brain
8.2.3 The Spinal Cord and Nerve Cells
8.2.4 Endocrine System
8.2.5 Cardiovascular System
8.2.6 Summary
8.3 What Happens When You Experience Stress?
8.3.1 The Sympathetic Adrenal Medullary (SAM) Response System
8.3.2 The Hypothalamic-Pituitary-Adrenal (HPA) Axis Response System
8.3.3 Stress and Cardiovascular Disease
8.3.4 Summary
8.4 The Psychology of Pain
8.4.1 The Role of Meaning in Pain
8.4.2 Specificity Theory and Pattern Theory
8.4.3 Gate-Control Theory of Pain
8.4.4 Pain Management
8.4.5 Summary
8.5 Psychoneuroimmunology
8.5.1 The Different Types of Immunity
8.5.2 Stress and the Immune System
8.5.3 Summary
8.6 A Biopsychosocial Approach to Health Psychology Reviewed
Self-Test Questions
Essay Questions
Texts for Further Reading
Relevant Journal Articles
Relevant Web Links
References
CHAPTER 9 Stress, Coping and Health
9.1 Stress
9.1.1 How Does Stress Affect Us? The Concept of Allostatic Load
9.1.2 What Kind of Stressors Are Important? Life Events and Hassles
9.1.3 Summary
9.2 Coping
9.2.1 Is There a Recommended Way to Cope with Stress? Positive Reappraisal and Benefit Finding
9.2.2 Summary
9.3 Social Support
9.3.1 Benefits and Risks of Social Support (For the Supporter and the Supported)
9.3.2 Summary
9.4 Work Stress
9.4.1 Karasek’s Job Demand-Control Model
9.4.2 Siegrist’s Effort–Reward Imbalance Model
9.4.3 Work–Family Conflict and Work–Life Balance
9.4.4 Summary
9.5 Conclusion
Self-Test Questions
Essay Questions
Texts for Further Reading
Relevant Journal Articles
Relevant Web Links
References
CHAPTER 10 Social Psychology and Health
10.1 Introduction
10.2 Personality and Health Behaviour
10.2.1 Optimism
10.2.2 Type A Behaviour and Hostility
10.2.3 Neuroticism
10.2.4 Extraversion
10.2.5 Conscientiousness
10.2.6 Summary
10.3 Predicting Health Behaviour
10.3.1 The Health Belief Model
10.3.2 Theory of Planned Behaviour
10.3.3 Integrated Models of the Determinants of Health Behaviours
10.3.4 Summary
10.4 Changing Health Behaviour
10.4.1 Cognitive Dissonance
10.4.2 Attitude Change
10.4.3 Enhancing Self-Efficacy
10.4.4 Summary
10.5 Conclusion
Self-Test Questions
Essay Questions
Texts for Further Reading
Relevant Journal Articles
Relevant Web Links
References
CHAPTER 11 Training and Working as a Health Psychologist
11.1 What Do Professional Health Psychologists Do?
11.2 Core Competencies Required by Professional Health Psychologists
11.3 Training as a Health Psychologist
11.3.1 Graduate Basis for Chartered Membership of the BPS
11.3.2 Stage 1 Qualification in Health Psychology
11.3.3 Stage 2 Qualification in Health Psychology
11.4 Working as a Professional Health Psychologist: Author’s Experience
11.4.1 Academic Work
11.4.2 Work as a Practising Psychologist
11.5 Conclusion
Self-Test Questions
Essay Questions
Text for Further Reading
Relevant Journal Articles
Relevant Web Links
References
PART III FORENSIC PSYCHOLOGY
CHAPTER 12 Introduction to Forensic Psychology: Working with Organisations and Offenders
12.1 What Do Forensic Psychologists Do?
12.2 The Role of the Forensic Psychologist in an Organisation
12.2.1 The Role of Consultancy within an Organisation
12.2.2 Competencies of the Consultant
12.2.3 Types of Consultancy Work
12.3 The Role of the Forensic Psychologist When Working With Offenders
12.3.1 Types of Engagement
12.3.2 Diagnostic Assessment
12.3.3 Risk Assessment
12.3.4 Formulation of Offending
12.3.5 Intervention Work/Therapy
12.4 Ethical Issues Associated With Forensic Psychology
12.5 Conclusion
Self-Test Questions
Essay Questions
Texts for Further Reading
Relevant Journal Articles
Relevant Web Links
References
CHAPTER 13 Working with Child and Adult Victims
13.1 The Effects of Criminal Victimisation
13.1.1 The Immediate Aftermath of Crime
13.1.2 Gender Differences in Response to Rape
13.1.3 Coming to Terms with Criminal Victimisation from a Social Psychological Perspective: Counterf
13.1.4 Cognitive Therapy
13.1.5 Focus on Post-Traumatic Stress Disorder (PTSD)
13.2 Attitudes Towards Crime
13.2.1 How Do Societal Attitudes towards Crime Influence Recovery and Reporting?
13.2.2 Why Does Society Think Badly of Rape Victims?
13.2.3 Attitudes towards Child Sexual Abuse
13.2.4 Evaluation
13.3 Repeat and Multiple Victimisation
13.3.1 The Victim-Prone Person?
13.3.2 Theories of Multiple Victimisation – from Child to Adult Victimisation
13.3.3 Breaking the Cycle of Abuse
Self-Test Questions
Essay Questions
Texts for Further Reading
Relevant Journal Articles
References
CHAPTER 14 Eyewitnesses and the Use and Application of Cognitive Theory
14.1 Information Recall
14.1.1 The Accuracy of Recall
14.1.2 The Cognitive Interview
14.1.3 UK Interviewing Techniques
14.1.4 Descriptions of Faces
14.2 Person Recognition
14.2.1 Unfamiliar Face Recognition
14.2.2 Identification Procedures
14.3 Face Construction
14.3.1 Composite Systems: Past and Present
14.3.2 The Effectiveness of Facial Composite Systems
14.3.3 Internal and External Composite Features
14.3.4 Improving the Effectiveness of Composites
14.4 Summary: Evidence and Eyewitnesses
Self-Test Questions
Essay Questions
Texts for Further Reading
Relevant Journal Articles
References
Chapter 15 Violence Assessment and Intervention
15.1 The Nature of Aggression
15.1.1 Defining Aggression
15.1.2 Distinguishing between Different Types of Aggression
15.1.3 Summary
15.2 Assessing Aggression: Developing a Comprehensive Formulation
15.2.1 Accounting for Risk Factors
15.2.2 Addressing the Function of Aggression
15.2.3 Using Explicit vs Implicit Tests for Assessment
15.2.4 Summary
15.3 Psychological Treatments for Aggression: Some Key Components
15.3.1 Emotions: Reactivity, Regulation and Acceptance
15.3.2 Cognitions: Information Processing
15.3.3 Summary
15.4 Conclusion
Self-Test Questions
Essay Questions
Texts for Further Reading
Relevant Journal Articles
Relevant Web Links
References
CHAPTER 16 Training in Forensic Psychology and Professional Issues
16.1 Introduction
16.2 Training in Forensic Psychology: An Overview
16.2.1 The Academic Component of Forensic Psychology Training
16.2.2 The Apprenticeship Model of Forensic Psychology Training
16.3 Reflective Practice in Forensic Psychology
16.3.1 How Does Reflective Practice Improve Learning and Practice?
16.3.2 Summary
16.4 Summary and Conclusions
Self-Test Questions
Essay Questions
Texts for Further Reading
Relevant Journal Articles
References
PART IV EDUCATIONAL PSYCHOLOGY
CHAPTER 17 Educational Psychology: History and Overview
17.1 What is Educational Psychology?
17.2 Historical Origins of Educational Psychology
17.2.1 Emergence of Educational Psychology as Professional Practice
17.3 Approaches to Education
17.3.1 Historical Changes in Approaches to Children and Schooling
17.3.2 Perspectives on Education Today
17.3.3 Summary
17.4 Understanding Pupil and Classroom Functioning
17.4.1 Assessing Pupils’ Functioning
17.4.2 Organising and Managing the Classroom
17.4.3 Links between Pupil and Classroom Functioning
17.4.4 Summary
17.5 Research Methods in Educational Psychology
17.5.1 Nonexperimental Methods
17.5.2 Experimental Methods
17.5.3 Educational Neuroscience
17.5.4 Summary
17.6 Chapter Summary
Self-Test Questions
Essay Questions
Texts for Further Reading
Relevant Journal Articles
Relevant Web Links
References
CHAPTER 18 Educational Psychology: Problems and Interventions
18.1 Introduction
18.1.1 The Special Educational Needs Code of Practice
18.2 Difficulties Associated With Cognitive Functioning
18.2.1 Moderate and Severe Learning Difficulties
18.2.2 Dyslexia and Other Specific Learning Difficulties
18.2.3 Summary
18.3 Behavioural, Emotional and Social Difficulties
18.3.1 Internalising Disorders
18.3.2 Externalising and Attention-Deficit Difficulties
18.3.3 Summary
18.4 Communication and Interaction Difficulties
18.4.1 Speech and Language Difficulties
18.4.2 Autistic Spectrum Conditions
18.4.3 Summary
18.5 Difficulties Associated With Sensory and Physical Needs
18.5.1 Summary
18.6 Approaches to Intervention
18.6.1 Inclusion
18.6.2 Intervention, Planning and Review
18.6.3 Summary
18.7 Chapter Summary
Self-Test Questions
Essay Questions
Texts for Further Reading
Relevant Journal Articles
Useful Websites
References
CHAPTER 19 Educational Psychology: Research on Cognitive and Biological Factors
19.1 Introduction
19.2 Behavioural Approaches to Learning
19.2.1 Behaviourism
19.2.2 Behaviourism in Education
19.2.3 Observational Learning
19.2.4 Summary
19.3 Cognitive Perspectives on Learning
19.3.1 The Neural Basis of Learning
19.3.2 Information Processing: Perception, Attention and Memory
19.3.3 Working Memory, Problem Solving and Metacognition
19.3.4 Summary
19.4 Cognitive Processes in the Curriculum
19.4.1 Learning to Read
19.4.2 Learning Mathematics
19.4.3 Understanding in Science
19.4.4 Summary
19.5 Learning Difficulties
19.5.1 Problems Involving Behavioural Learning
19.5.2 The Contribution of Other Forms of Neural Deficit
19.5.3 The Role of Cognitive Deficits
19.5.4 Summary
19.6 Chapter Summary
Self-Test Questions
Essay Questions
Texts for Further Reading
Relevant Journal Articles
Relevant Web Links
References
CHAPTER 20 Educational Psychology: Research on Developmental and Social Factors
20.1 Introduction
20.2 Theories of Cognitive Development
20.2.1 Piaget’s Cognitive-Developmental Theory
20.2.2 Vygotsky’s Sociocultural Theory
20.2.3 Information-Processing Theories
20.2.4 Summary
20.3 Sociomotivational Processes at School
20.3.1 Academic Motivation
20.3.2 Socialisation of Academic Motivation
20.3.3 Summary
20.4 Behavioural, Emotional and Social Difficulties in The Classroom: Aetiology and Intervention
20.4.1 Nature and Aetiology of Behavioural, Emotional and Social Difficulties
20.4.2 Strategies for Preventing and Reducing Behavioural, Emotional and Social Difficulties
20.4.3 Summary
20.5 Chapter Summary
Self-Test Questions
Essay Questions
Texts for Further Reading
Relevant Journal Articles
Relevant Web Links
References
CHAPTER 21 Educational Psychology: Professional Issues
21.1 What Do Educational Psychologists Do? Key Functions and Responsibilities
21.2 Every Child Matters
21.2.1 Multi-Agency Working
21.3 Ethics
21.4 Structure of Educational Psychology Services in the United Kingdom
21.5 Training and Qualifications
21.5.1 Training as an Educational Psychologist
21.6 The Structure of Training
21.6.1 England, Wales and Northern Ireland
21.6.2 Scotland
21.7 The Future of Educational Psychology
Self-Test Questions
Essay Questions
Texts for Further Reading
Relevant Journal Articles
Relevant Web Links
References
PART V OCCUPATIONAL PSYCHOLOGY
CHAPTER 22 Occupational Psychology in Practice – The Individual
22.1 Introduction
22.2 The Employee Life Cycle
22.3 Entering the Life Cycle and Induction
22.3.1 Finding and Fitting
22.4 Managing Performance and Performing the Job
22.4.1 Measurement of Performance
22.4.2 Management of Performance
22.5 Training, Feedback, Preparing for Different Roles
22.6 Interruptions to the Employment Cycle – Stress, Work–Life Balance and Maternity
22.6.1 Stress
22.6.2 Work–Life Balance
22.7 Leaving, Retiring and Redundancy
22.8 Summary and Integration
Self-Test Questions
Essay Questions
Text for Further Reading
Relevant Journal Articles
Relevant Web Links
References
CHAPTER 23 Occupational Psychology in Practice – The Organisation
23.1 Introduction
23.2 Organisational Behaviour
23.2.1 Motivation in the Workplace
23.3 The Group as a Source of Work Motivation
23.4 Leadership as Motivation
23.4.1 Leadership Style
23.4.2 Leadership Effectiveness
23.4.3 The Role of the Leader in the Change Process
23.5 Organisational Development and Change
23.5.1 Organisational Development
23.5.2 Organisational Change
23.6 The Work Environment
23.6.1 Human–Machine Interaction
23.6.2 Designs and Controls
23.6.3 Human Error
23.6.4 Design of Work
23.7 Summary and Conclusions
Self-Test Questions
Relevant Essay Questions
Texts for Further Reading
Relevant Journal Articles
Relevant Web Links
References
CHAPTER 24 Cognition in the Workplace
24.1 Introduction
24.2 Training
24.2.1 Acquiring Declarative Knowledge
24.2.2 Acquiring Procedural Knowledge
24.2.3 Changing Attitudes
24.3 Decision Making
24.3.1 Expected Utility Theory
24.3.2 Behavioural Decision Theory
24.3.3 Naturalistic Decision Making
24.4 Human–Machine Interaction
24.4.1 Types of Errors
24.4.2 Causes of Slips and Lapses
24.4.3 Causes of Mistakes
24.5 Team Cognition
24.5.1 Shared and Distributed Cognition
24.5.2 Team Situation Awareness
24.6 Summary
Self-Test Questions
Essay Questions
Texts for Further Reading
Relevant Journal Articles
Relevant Web Links
References
CHAPTER 25 Social and Development Psychology in Work and Organisations
25.1 Social Psychology in Organisations
25.2 The Self in Organisational Contexts
25.2.1 Role Theories
25.2.2 Social Identity Theory
25.2.3 Self-Categorisation Theory
25.3 Social Influence and Organisational Behaviour
25.3.1 Commitment vs Compliance
25.3.2 Social Infl uence Processes
25.3.3 Normative and Informational Influence Processes
25.4 Leadership as Social Influence
25.5 Group Performance
25.5.1 Group Think
25.5.2 Social Loafing
25.6 Life-Span Approaches to Occupational Careers
25.7 Chapter Summary
Self-Test Questions
Essay Questions
Texts for Further Reading
Relevant Journal Articles
References
CHAPTER 26 Professional Issues in Occupational Psychology
26.1 Introduction
26.2 Pathways into Occupational Psychology
26.3 Ethics and Organisations
26.4 The Scientist-Practitioner Approach
26.5 Diversity in an International Context
26.6 Summary and Conclusion
Self-Test Questions
Essay Titles
Text for Further Reading
Relevant Journal Articles
References
Relevant Web Links
PART VI SPORTS AND EXERCISE PSYCHOLOGY
CHAPTER 27 The Nature of Sport and Exercise Psychology
27.1 Who are the Clients?
27.2 Key Issues in Service Delivery
27.3 Performance Enhancement Versus the Health of the Athlete Debate
27.4 Gaining Evidence to Support Performance Enhancement
27.5 Guiding Philosophical Issues
27.6 Measurement Issues Relevant to Conducting a Needs Analysis
27.6.1 Methodological Factors Influencing a Needs Analysis
27.7 Conclusions
Self-Test Questions
Essay Questions
Texts for Further Reading
Relevant Journal Articles
Relevant Web Links
References
Chapter 28 Psychological Skills Interventions in Sport and Exercise Psychology
28.1 Psychological Skills Interventions
28.1.1 Behaviourist Approach
28.1.2 Cognitive Approach
28.1.3 Humanistic Approach
28.2 Supervision
28.3 Ethics of Practice
28.3.1 Informed Consent
28.3.2 Confidentiality
28.3.3 Practising within Areas of Professional Competence
28.3.4 Maintaining Professional Relations
28.4 Engaging in Reflective Practice
28.5 Conclusion
Self-Test Questions
Essay Questions
Texts for Further Reading
Relevant Journal Articles
Relevant Web Links
References
CHAPTER 29 Sport and Exercise Psychology – Understanding Cognitive and Biological Factors
29.1 Cognitive Factors
29.1.1 Self-Efficacy and Self-Esteem
29.1.2 Memory
29.1.3 Attention and Decision Making
29.1.4 Emotion–Concentration Interplay
29.1.5 Risk Taking
29.1.6 Conclusion
29.2 Biological Factors
29.2.1 Physiological States and Factors Associated with Sport and Exercise
29.2.2 Impact of Extreme Environments on Physiology and Psychological Variables
29.2.3 Food and Unhealthy Eating
29.2.4 How Do Eating Behaviours Develop?
29.2.5 Developing Strategies to Control Eating Behaviours
29.2.6 Summary
29.3 Chapter Summary
Self-Test Questions
Essay Questions
Texts for Further Reading
Relevant Journal Articles
References
CHAPTER 30 Sport and Exercise Psychology – Understanding Social, Developmental and Personality Fac
30.1 Social Factors
30.1.1 Culture
30.1.2 Group Cohesion
30.2 Developmental Factors
30.2.1 Children
30.2.2 Adults
30.2.3 The Elderly Population
30.3 Personality Factors
30.3.1 Trait Emotional Intelligence
30.3.2 Trait Anxiety
30.4 Conclusion
Self-Test Questions
Essay Questions
Texts for Further Reading
Relevant Journal Articles
Relevant Web Links
References
CHAPTER 31 Sport and Exercise Psychology – Professional Structure and Applied Case Study
31.1 Training Structure of Applied Sport and Exercise Psychology (ASEP)
31.1.1 Training in Sport and Exercise Psychology: United Kingdom
31.1.2 Training in Sport and Exercise Psychology: Europe
31.1.3 Structure of Sport and Exercise Psychology: USA
31.1.4 Structure of Sport and Exercise Psychology: Australia
31.2 Case Study: Sport Psychology in Practice
31.2.1 Initial Contact and Assessment
31.2.2 Psychological Strategies Utilised in Responding to the Needs of the Client
31.2.3 Evaluation and Reflections Concerning the Intervention Process
31.3 Conclusion
Self-Test Questions
Essay Questions
Texts for Further Reading
Relevant Journal Articles
Relevant Web Links
References
Glossary
Index
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