Business Ethics Ethical Decision Making Cases 11th Edition by Ferrell, John Fraedrich, Ferrell – Ebook PDF Instant Download/Delivery: 1305500849, 978-1305500846
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ISBN 10: 1305500849
ISBN 13: 978-1305500846
Author: Ferrell, John Fraedrich, Ferrell
Packed with cases, exercises, simulations, and practice tests, the market-leading BUSINESS ETHICS: ETHICAL DECISION MAKING AND CASES, 11th Edition, thoroughly covers the complex environment in which managers confront ethical decision-making. Using a proven managerial framework, this accessible, applied text addresses the overall concepts, processes, and best practices associated with successful business ethics programs –?helping you see how ethics can be integrated into key strategic business decisions. Thoroughly revised, this edition incorporates coverage of new legislation affecting business ethics, the most up-to-date examples, and the best practices of high-profile organizations. It also includes 20 new or updated original case studies.
Business Ethics Ethical Decision Making Cases 11th Table of contents:
Part 1. An Overview of Business Ethics
Chapter 1. The Importance of Business Ethics
Business Ethics Defined
Why Study Business Ethics?
A Crisis in Business Ethics
Specific Issues
The Reasons for Studying Business Ethics
The Development of Business Ethics
Before 1960: Ethics in Business
The 1960s: The Rise of Social Issues in Business
The 1970s: Business Ethics as an Emerging Field
The 1980s: Consolidation
The 1990s: Institutionalization of Business Ethics
The Twenty-First Century of Business Ethics
Developing an Organizational and Global Ethical Culture
The Benefits of Business Ethics
Ethics Contributes to Employee Commitment
Ethics Contributes to Investor Loyalty
Ethics Contributes to Customer Satisfaction
Ethics Contributes to Profits
Our Framework for Studying Business Ethics
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Chapter 2. Stakeholder Relationships, Social Responsibility, and Corporate Governance
Stakeholders Define Ethical Issues in Business
Identifying Stakeholders
A Stakeholder Orientation
Social Responsibility and Business Ethics
Issues in Social Responsibility
Social Responsibility and the Importance of a Stakeholder Orientation
Corporate Governance Provides Formalized Responsibility to Stakeholders
Views of Corporate Governance
The Role of Boards of Directors
Greater Demands for Accountability and Transparency
Executive Compensation
Implementing A Stakeholder Perspective
Step 1: Assessing the Corporate Culture
Step 2: Identifying Stakeholder Groups
Step 3: Identifying Stakeholder Issues
Step 4: Assessing Organizational Commitment to Stakeholders and Social Responsibility
Step 5: Identifying Resources and Determining Urgency
Step 6: Gaining Stakeholder Feedback
Contributions of a Stakeholder Perspective
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Part 2. Ethical Issues and the Institutionalization of Business Ethics
Chapter 3. Emerging Business Ethics Issues
Recognizing an Ethical Issue (Ethical Awareness)
Foundational Values for Identifying Ethical Issues
Integrity
Honesty
Fairness
Ethical Issues and Dilemmas in Business
Misuse of Company Time and Resources
Abusive or Intimidating Behavior
Lying
Conflicts of Interest
Bribery
Corporate Intelligence
Discrimination
Sexual Harassment
Fraud
Consumer Fraud
Financial Misconduct
Insider Trading
Intellectual Property Rights
Privacy Issues
The Challenge of Determining an Ethical Issue in Business
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Chapter 4. The Institutionalization of Business Ethics
Managing Ethical Risk through Mandated and Voluntary Programs
Mandated Requirements for Legal Compliance
Laws Regulating Competition
Laws Protecting Consumers
Laws Promoting Equity and Safety
The Sarbanes–Oxley (SOX) Act
Public Company Accounting Oversight Board
Auditor and Analyst Independence
Whistle-Blower Protection
Cost of Compliance
Dodd–Frank Wall Street Reform and Consumer Protection Act
Financial Agencies Created by the Dodd–Frank Act
Consumer Financial Protection Bureau
Whistle-Blower Bounty Program
Laws that Encourage Ethical Conduct
Federal Sentencing Guidelines for Organizations
Core or Best Practices
Voluntary Responsibilities
Cause-Related Marketing
Strategic Philanthropy
Social Entrepreneurship
The Importance of Institutionalization in Business Ethics
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Part 3. The Decision-Making Process
Chapter 5. Ethical Decision Making
A Framework for Ethical Decision Making in Business
Ethical Issue Intensity
Individual Factors
Organizational Factors
Opportunity
Business Ethics Intentions, Behavior, and Evaluations
Using the Ethical Decision-Making Model to Improve Ethical Decisions
Normative Considerations in Ethical Decision Making
Institutions as the Foundation for Normative Values
Implementing Principles and Core Values in Ethical Decision Making
Understanding Ethical Decision Making
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Chapter 6. Individual Factors: Moral Philosophies and Values
Moral Philosophy Defined
Moral Philosophies
Instrumental and Intrinsic Goodness
Teleology
Deontology
Relativist Perspective
Virtue Ethics
Justice
Applying Moral Philosophy to Ethical Decision Making
Cognitive Moral Development and its Problems
White-Collar Crime
Individual Factors in Business Ethics
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Chapter 7. Organizational Factors: The Role of Ethical Culture and Relationships
Defining Corporate Culture
The Role of Corporate Culture in Ethical Decision Making
Ethical Frameworks and Evaluations of Corporate Culture
Ethics as a Component of Corporate Culture
Compliance versus Values-Based Ethical Cultures
Differential Association
Whistle-Blowing
Leaders Influence Corporate Culture
Power Shapes Corporate Culture
Motivating Ethical Behavior
Organizational Structure
Group Dimensions of Corporate Structure and Culture
Types of Groups
Group Norms
Variation in Employee Conduct
Can People Control their Actions within a Corporate Culture?
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Part 4. Implementing Business Ethics in a Global Economy
Chapter 8. Developing an Effective Ethics Program
The Responsibility of the Corporation to Stakeholders
The Need for Organizational Ethics Programs
An Effective Ethics Program
An Ethics Program Can Help Avoid Legal Problems
Values versus Compliance Programs
Codes of Conduct
Ethics Officers
Ethics Training and Communication
Systems to Monitor and Enforce Ethical Standards
Continuous Improvement of an Ethics Program
Common Mistakes in Designing and Implementing an Ethics Program
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Chapter 9. Managing and Controlling Ethics Programs
Implementing an Ethics Program
The Ethics Audit
Benefits of Ethics Auditing
Ethical Crisis Management and Recovery
Measuring Nonfinancial Ethical Performance
Risks and Requirements in Ethics Auditing
The Auditing Process
Secure Commitment of Top Managers and Board of Directors
Establish a Committee to Oversee the Ethics Audit
Define the Scope of the Audit Process
Review Organizational Mission, Values, Goals, and Policies and Define Ethical Priorities
Collect and Analyze Relevant Information
Verify the Results
Report the Findings
The Strategic Importance of Ethics Auditing
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Chapter 10. Globalization of Ethical Decision Making
Global Culture, Values, and Practices
Economic Foundations of Business Ethics
Economic Systems
Multinational Corporations
Global Cooperation to Support Responsible Business
International Monetary Fund
United Nations Global Compact
World Trade Organization
Global Ethics Issues
Global Ethical Risks
Bribery
Antitrust Activity
Internet Security and Privacy
Human Rights
Health Care
Labor and Right to Work
Compensation
Consumerism
The Importance of Ethical Decision Making in Global Business
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Chapter 11. Ethical Leadership
Defining Ethical Leadership
Requirements for Ethical Leadership
Benefits of Ethical Leadership
Ethical Leadership and Organizational Culture
Managing Ethical Business Conflicts
Conflict Management Styles
Ethical Leaders Empower Employees
Ethical Leadership Communication
Ethical Leadership Communication Skills
Leader–Follower Relationships
Ethics Programs and Communication
Power Differences and Workplace Politics
Feedback
Leadership Styles and Ethical Decisions
The Radar Model
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Chapter 12. Sustainability: Ethical and Social Responsibility Dimensions
Defining Sustainability
How Sustainability Relates to Ethical Decision Making and Social Responsibility
Global Environmental Issues
Atmospheric
Water
Land
Environmental Legislation
Environmental Protection Agency (EPA)
Environmental Regulations
Alternative Energy Sources
Wind Power
Geothermal Power
Solar Power
Nuclear Power
Biofuels
Hydropower
Business Response to Sustainability Issues
Green Marketing
Greenwashing
Strategic Implementation of Environmental Responsibility
Recycling Initiatives
Stakeholder Assessment
Risk Analysis
The Strategic Environmental Audit
Summary
Important Terms for Review
Resolving Ethical Business Challenges
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Tags: Ferrell, John Fraedrich, Ferrell, Business Ethics, Making Cases