Communicating Emotion at Work (Key Themes in Organizational Communication) Vincent R. Waldron

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Product details:

• ISBN 10: 0745680682
• ISBN 13: 9780745680682 
• Author: Vincent R. Waldron 

Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.

Table contents:

Part 1.  Emotional Connections: Intersections of Communication, Work, and Feeling

Part 2.  Communicating Emotion: Levels of Organization and Forms of Expression

Part 3. Emotional Occupations With Joshua Danaher

Part 4.  Work Relationships: Getting Emotional with Peers, Supervisors, and Others

Part 5.  Emotion and Organizational Morality

Part 6.  Emotional Trends

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