CompTIA Aplus Certification All in One Exam Guide 8th Edition by Meyers, Mike – Ebook PDF Instant Download/Delivery: 007179512X, 9780071795128
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ISBN 10: 007179512X
ISBN 13: 9780071795128
Author: Meyers, Mike
The bestselling CompTIA A+ reference and test preparation guide–fully revised for the new 2012 exam topics Written by the leading authority on CompTIA A+ certification and training, the new edition of this trusted resource offers complete, up-to-date coverage of CompTIA A+ exams 220-801 and 220-802. You’ll find learning objectives at the beginning of each chapter, exam tips, practice exam questions, and in-depth explanations. Prepare for the exams with confidence! McGraw-Hill is a Gold-Level CompTIA Authorized Partner offering Authorized CompTIA Approved Quality Content to give you the competitive edge on exam day. This comprehensive guide also serves as an essential on-the-job reference after certification. Covers all exam objectives, including how to: Work with CPUs, RAM, BIOS settings, motherboards, power supplies, and other PC components Install, configure, and troubleshoot hard drives Manage input devices and removable media Install, upgrade, and troubleshoot Windows XP, Windows Vista, and Windows 7 Troubleshoot all common PC problems Install video and multimedia cards Work with smartphones, tablets, and other mobile devices Install and configure wired and wireless networks Connect to the Internet Protect your PC and your network Install, configure, and manage printers Work with virtualization technologies Understand safety and environmental issues Electronic content includes: Practice exams for 801 & 802 with hundreds of questions More than one hour of free video training from Mike Meyers A collection of Mike’s latest favorite shareware and freeware PC tools and utilities
CompTIA Aplus Certification All in One Exam Guide 8th Table of contents:
Chapter 1 The Path of the PC Tech
The Importance of Skill in Managing and Troubleshooting PCs
The Importance of CompTIA A+ Certification
What is CompTIA A+ Certification?
Who is CompTIA?
The Path to Other Certifications
How Do I Become CompTIA A+ Certified?
What’s the Deal with “No More Lifetime Certification”?
The Basic Exam Structure
How Do I Take the Exams?
How Much Does the Exam Cost?
How to Pass the CompTIA A+ Exams
Historical/Conceptual
Chapter Review
Questions
Answers
Chapter 2 Operational Procedures
The Professional Tech
Appearance
The Traits of a Tech
Communication
Assertive Communication
Respectful Communication
Eliciting Answers
Expectations and Follow-up
Safety and Tools
Electrostatic Discharge (ESD)
Anti-static Tools
Electromagnetic Interference (EMI)
Radio Frequency Interference (RFI)
Physical Safety
Tools of the Trade
Chapter Review
Questions
Answers
Chapter 3 The Visible PC
Historical/Conceptual
How the PC Works
Input
Processing
Output
Storage
The Art of the PC Technician
The Complete PC
External Connections
Devices and Their Connectors
Inside the System Unit
Case
CPU
RAM
Motherboard
Power Supply
Floppy Drive
Hard Drive
Optical Drives
Know Your Parts
Chapter Review
Questions
Answers
Chapter 4 Visible Windows
Historical/Conceptual
A Brief History of Microsoft Windows
Early Windows
Modern Windows
Windows XP
Windows Vista
Windows 7
Enter 64-bit Windows
The Windows Interface
User Interface
Hot Keys
Operating System Folders
System Folder
Program and Personal Document Folders
Tech Utilities
Right-Click
Control Panel
Device Manager
System Tools
Command Line
Microsoft Management Console
Administrative Tools
Action Center (Unique to Windows 7)
Beyond A+
Windows 8
Windows Embedded
Chapter Review
Questions
Answers
Chapter 5 Visible Networks
Historical/Conceptual
Networking Technologies
Topology
Frames and NICs
Introducing Ethernet
Network Protocols, LANs, and WANs
A Short History of the War of the Network Protocols and Why TCP/IP Won
LANs, Routing, and WANs
Network Organization
Workgroups
Domains
Homegroups
Chapter Review
Questions
Answers
Chapter 6 Microprocessors
Historical/Conceptual
CPU Core Components
The Man in the Box
Clock
Back to the External Data Bus
Memory
Memory and RAM
Address Bus
801
Modern CPUs
Manufacturers
Technology
Selecting, Installing, and Troubleshooting CPUs
Selecting a CPU
Installation Issues
Troubleshooting CPUs
Beyond A+
Intel Atom
Chapter Review
Questions
Answers
Chapter 7 RAM
Historical/Conceptual
Understanding DRAM
Organizing DRAM
Practical DRAM
DRAM Sticks
Consumer RAM
801
Types of RAM
SDRAM
RDRAM
DDR SDRAM
DDR2
DDR3
RAM Variations
Working with RAM
Do You Need More RAM?
Getting the Right RAM
Installing DIMMs and RIMMs
Installing SO-DIMMs in Laptops
802
Troubleshooting RAM
Testing RAM
Chapter Review
Questions
Answers
Chapter 8 BIOS
Historical/Conceptual
We Need to Talk
Talking to the Keyboard
801
BIOS
CMOS
Modify CMOS: The Setup Program
A Quick Tour Through a Typical CMOS Setup Program
Option ROM and Device Drivers
Option ROM
Device Drivers
BIOS, BIOS, Everywhere!
802
Power-On Self Test (POST)
Before and During the Video Test: The Beep Codes
Text Errors
Post Cards
The Boot Process
Care and Feeding of BIOS and CMOS
Losing CMOS Settings
Flashing ROM
Beyond A+
UEFI
Chapter Review
Questions
Answers
Chapter 9 Motherboards
Historical/Conceptual
How Motherboards Work
Form Factors
801
Chipset
Motherboard Components
Expansion Bus
Structure and Function of the Expansion Bus
PCI
AGP
PCI-X
Mini-PCI
PCI Express
Installing Expansion Cards
Troubleshooting Expansion Cards
Upgrading and Installing Motherboards
Choosing the Motherboard and Case
Installing the Motherboard
802
Troubleshooting Motherboards
Symptoms
Techniques
Options
Chapter Review
Questions
Answers
Chapter 10 Power Supplies
Historical/Conceptual
Understanding Electricity
801
Powering the PC
Supplying AC
Supplying DC
Installing and Maintaining Power Supplies
Installing
Cooling
802
Troubleshooting Power Supplies
No Motherboard
Switches
When Power Supplies Die Slowly
Fuses and Fire
Beyond A+
It Glows!
Modular Power Supplies
Temperature and Efficiency
Chapter Review
Questions
Answers
Chapter 11 Hard Drive Technologies
Historical/Conceptual
How Hard Drives Work
Platter-Based Hard Drives
801
Solid-State Drives
Parallel and Serial ATA
ATA-1
ATA-2
ATA-3
ATA-4
INT13 Extensions
ATA-5
ATA-6
ATA-7
SCSI: Still Around
SCSI Chains
SCSI IDs
Termination
Protecting Data with RAID
RAID
Implementing RAID
Hardware Versus Software
Personal RAID
The Future Is RAID
Installing Drives
Choosing Your Drive
Jumpers and Cabling on PATA Drives
Cabling SATA Drives
Connecting Solid-State Drives
Connecting SCSI Drives
BIOS Support: Configuring CMOS and Installing Drivers
Configuring Controllers
Autodetection
Boot Order
Enabling AHCI
802
Troubleshooting Hard Drive Installation
Beyond A+
Hybrid Hard Drives
Chapter Review
Questions
Answers
Chapter 12 Implementing Hard Drives
Historical/Conceptual
Hard Drive Partitions
802
Master Boot Record
Dynamic Disks
GUID Partition Table
Other Partition Types
When to Partition
Partition Naming Problems
Hard Drive Formatting
File Systems in Windows
FAT
FAT32
NTFS
FAT64
The Partitioning and Formatting Process
Bootable Media
Partitioning and Formatting with the Installation Disc
Disk Management
Formatting a Partition
Maintaining and Troubleshooting Hard Drives
Maintenance
Troubleshooting Hard Drive Implementation
Beyond A+
Third-Party Partition Tools
Chapter Review
Questions
Answers
Chapter 13 Removable Media
Historical/Conceptual
Floppy Drives
Floppy Drive Basics
801
Installing Floppy Drives
Flash Memory
USB Thumb Drives
Flash Cards
Optical Drives
CD-Media
DVD-Media
Blu-ray Disc-Media
Installing Optical Drives
Troubleshooting Removable Media
Floppy Drive Maintenance and Troubleshooting
Troubleshooting Optical Drives and Discs
Beyond A+
Color Books
BDXL
Chapter Review
Questions
Answers
Chapter 14 Installing and Upgrading Windows
802
Preparing for Installation or Upgrade
Identify Hardware Requirements
Verify Hardware and Software Compatibility
Decide What Type of Installation to Perform
Determine How to Back Up and Restore Existing Data, If Necessary
Select an Installation Method
Determine How to Partition the Hard Drive and What File System to Use
Determine Your Computer’s Network Role
Decide on Your Computer’s Language and Locale Settings
Plan for Post-Installation Tasks
The Installation and Upgrade Process
Installing or Upgrading to Windows XP Professional
Installing or Upgrading to Windows Vista
Installing or Upgrading to Windows 7
Upgrading Issues
The Windows XP Clean Installation Process
The Windows Vista/7 Clean Installation Process
Automating the Installation
Installing Windows over a Network
Troubleshooting Installation Problems
Text Mode Errors
Graphical Mode Errors
Lockups During Installation
Post-Installation Tasks
Patches, Service Packs, and Updates
Upgrading Drivers
Restoring User Data Files (If Applicable)
Migrating and Retiring
No Installation Is Perfect
Chapter Review
Questions
Answers
Chapter 15 Windows Under the Hood
802
Registry
Accessing the Registry
Registry Components
Talkin’ Registry
Manual Registry Edits
Command-Line Registry Editing Tools
The Boot Process
The Windows XP Boot Process
The Windows Vista/7 Boot Process
Processes and Services and Threads, Oh My!
Task Manager
Performance Console
Performance Tools in Windows Vista and Windows 7
Tools for Programmers
Component Services
Data Sources
Chapter Review
Questions
Answers
Chapter 16 NTFS, Users, and Groups
Authentication with Users and Groups
Passwords
Groups
Simple Tools for Managing Users
Advanced User Management
Authorization Through NTFS
NTFS Permissions
Permission Propagation
Techs and Permissions
Sharing a Windows PC Securely
Sharing in Windows XP
Sharing in Windows Vista
Sharing in Windows 7
Locating Shared Folders
Administrative Shares
Protecting Data with Encryption
User Account Control
UAC in Windows Vista
UAC in Windows 7
Chapter Review
Questions
Answers
Chapter 17 Maintaining and Optimizing Windows
802
Maintaining Windows
Windows Patch Management
Managing Temporary Files with Disk Cleanup
Registry Maintenance
Error-Checking and Disk Defragmentation
Scheduling Maintenance
System Configuration
System Information
Optimizing Windows
Installing and Removing Software
Installing/Optimizing a Device
Performance Options
Hardware Profiles
Preparing Windows for Problems
Backing Up Personal Data
System Restore
Chapter Review
Questions
Answers
Chapter 18 Working with the Command-Line Interface
Historical/Conceptual
802
Deciphering the Command-Line Interface
Accessing the Command Line
The Command Prompt
Filenames and File Formats
Drives and Folders
Mastering Fundamental Commands
Structure: Syntax and Switches
Viewing Directory Contents: The dir Command
Changing Directory Focus: The cd Command
Moving Between Drives
Making Directories: The md Command
Removing Directories: The rd command
Working with Directories
Running a Program
Working with Files
Attributes
Wildcards
Renaming Files
Deleting Files
Copying and Moving Files
And Even More Tools, Utilities, and Commands
Beyond A+
Using Special Keys
The compact and cipher Commands
PowerShell
Chapter Review
Questions
Answers
Chapter 19 Troubleshooting Windows
802
Failure to Boot
Failure to Boot: Hardware or Configuration
Failure to Boot: Windows XP
Failure to Boot: Windows Vista and Windows 7
Failure to Load the GUI
Device Drivers
Registry
Advanced Startup Options
Troubleshooting Tools in the GUI
Troubleshooting Tools in Windows Vista and Windows 7
Application Problems
Application Installation Problems
Problems with Uninstalling
Compatibility
Missing File or Incorrect File Version
Crashing Programs
Volume Shadow Copy Service and System Protection
Chapter Review
Questions
Answers
Chapter 20 Input Devices
801
Supporting Common Ports
Serial Ports
USB Ports
FireWire Ports
General Port Issues
Standard Input Devices
Keyboards
Mice
Scanners
Biometric Devices
Bar Code Readers
Touch Screens
KVM Switches
Gamepads and Joysticks
Digitizers
Multimedia Devices
Digital Cameras and Camcorders
Web Cameras
Chapter Review
Questions
Answers
Chapter 21 Video
Video Displays
Historical/Conceptual
CRT Monitors
801
LCD Monitors
Projectors
Plasma Displays
Common Features
Power Conservation
Display Adapters
Modes
Motherboard Connection
Graphics Processor
Video Memory
Integrated GPUs
Connector Types and Associated Cables
Installing and Configuring Video
Software
802
Working with Drivers
3-D Graphics
Troubleshooting Video
Troubleshooting Video Cards/Drivers
Troubleshooting Monitors
Troubleshooting Playback
Beyond A+
DLP
Chapter Review
Questions
Answers
Chapter 22 Local Area Networking
801/802
Beyond Basic Ethernet Cabling
Alternative Connections
Network Devices
Structured Cabling
TCP/IP
Network Addressing
IPv6
Installing and Configuring a Wired Network
Installing a NIC
Configuring a Network Client
Sharing and Security
Troubleshooting Networks
Repairing Physical Cabling
Fixing Common Problems
Chapter Review
Questions
Answers
Chapter 23 Wireless Networking
Historical/Conceptual
Wireless Networking Components
801
Wireless Networking Software
Wireless Network Modes
Wireless Networking Security
Speed and Range Issues
Wireless Networking Standards
IEEE 802.11-Based Wireless Networking
Other Wireless Standards
802
Installing and Configuring Wireless Networking
Wi-Fi Configuration
Bluetooth Configuration
Cellular Configuration
Troubleshooting Wi-Fi
Hardware Troubleshooting
Software Troubleshooting
Connectivity Troubleshooting
Configuration Troubleshooting
Chapter Review
Questions
Answers
Chapter 24 The Internet
Historical/Conceptual
How the Internet Works
Internet Tiers
TCP/IP—The Common Language of the Internet
Internet Service Providers
Connection Concepts
Connection to the Internet
Windows Internet Connection Sharing
Internet Application Protocols
The World Wide Web
File Transfer Protocol (FTP)
Telnet and SSH
SFTP
Voice over IP
Remote Desktop
Virtual Private Networks
Support Applications (Internet Utilities)
802
Internet Troubleshooting
No Connectivity
Limited Connectivity
Local Connectivity
Slow Transfer Speeds
Beyond A+
Online Gaming
Chat
File Sharing
Chapter Review
Questions
Answers
Chapter 25 Multimedia
Sound
Historical/Conceptual
How Sound Works in a PC
801
Getting the Right Sound Hardware
Speakers
Microphones
MIDI-enabled Devices
Installing Sound in a Windows System
Troubleshooting Sound
Video Capture
Hardware
Software
Troubleshooting Video Capture and Playback
TV Tuners
Tuner Hardware
Tuner Software
Tuner Troubleshooting
Beyond A+
Publishing Multimedia
Chapter Review
Questions
Answers
Chapter 26 Portable Computing
801/802
Portable Computing Devices
Input Devices
Display Types
Desktop Replacements
Netbooks
Ultrabooks
Tablet PCs
Expanding Portable Computers
Single-Function Ports
Network
Portable-Specific Expansion Slots
Storage Card Slots
General-Purpose Ports
Managing and Maintaining Portable Computers
Batteries
Power Management
Cleaning
Heat
Protecting the Machine
Upgrading and Repairing Laptop Computers
Disassembly Process
Standard Upgrades
Hardware Replacement
Troubleshooting Portable Computers
Laptop Won’t Power On
Screen Doesn’t Come On Properly
Wireless Doesn’t Work or Works Intermittently
Input Problems
Chapter Review
Questions
Answers
Chapter 27 Mobile Devices
802
Features and Capabilities
Mobile Experience
Adding Apps
Enhancing Hardware
Configuration
Network Connectivity
Data
Bluetooth
Synchronization
Security
Preventing Damage
Dealing with Loss
Recovering from Theft
Chapter Review
Questions
Answers
Chapter 28 Printers
801
Printer Technologies
Impact Printers
Inkjet Printers
Dye-Sublimation Printers
Thermal Printers
Laser Printers
Solid Ink
Printer Languages
Printer Connectivity
The Laser Printing Process
Processing
Charging
Exposing
Developing
Transferring
Fusing
Cleaning
Laser Printing in Color
Installing a Printer in Windows
Setting Up Printers
Optimizing Print Performance
802
Troubleshooting Printers
General Troubleshooting Issues
Troubleshooting Impact Printers
Troubleshooting Thermal Printers
Troubleshooting Inkjet Printers
Troubleshooting Laser Printers
Beyond A+
Multifunction Peripherals
Chapter Review
Questions
Answers
Chapter 29 Securing Computers
801/802
Analyzing Threats
Unauthorized Access
Social Engineering
Data Destruction
Administrative Access
System Crash/Hardware Failure
Physical Theft
Malware
Environmental Threats
Security Concepts and Technologies
Access Control
Data Classification and Compliance
Reporting
802
Network Security
Malicious Software
Malware Signs and Symptoms
Malware Prevention and Recovery
Firewalls
Authentication and Encryption
Wireless Issues
Chapter Review
Questions
Answers
Chapter 30 Virtualization
Historical/Conceptual
What Is Virtualization?
802
Meet the Hypervisor
Emulation Versus Virtualization
Sample Virtualization
Why Do We Virtualize?
Power Saving
Hardware Consolidation
System Recovery
System Duplication
Research
Virtualization in Modern Networks
Virtual Machine Managers
Hypervisors
Chapter Review
Questions
Answers
Chapter 31 The Right PC for You
801
Building Your First PC
Evaluating Parts
Thick Client
Workstation PCs
Thin Client
Virtualization Workstations
Media Workstations
Specialized Consumer PCs
Building a Home Server PC
Setting Up a Home Theater PC
Gaming PC
Chapter Review
Questions
Answers
Chapter 32 The Complete PC Tech
802
How Computers Work
Troubleshooting Theory
Identify the Problem
Establish a Theory of Probable Cause (Question the Obvious)
Test the Theory to Determine Cause
Verify and Prevent
Document Findings, Actions, and Outcomes
Tech Toolkit
Utilities
Field Replaceable Units (FRUs)
Chapter 32 Review
Questions
Answers
Appendix A: Mapping to the CompTIA A+ Objectives
Appendix B: About the Download
Media Center Downloads
Playing Mike Meyers’ Introduction Video
Viewing the CompTIA A+ Exam Objectives
Downloading the Total Tester
Installing and Running Total Tester
About Total Tester
Mike Meyers’ Video Training Download
Mike’s Cool Tools Download
Technical Support
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