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ISBN 10: 1943153000
ISBN 13: 9781943153008
Author: Belanger, Van Slylce, Crossler
Designed for the introductory MIS course, this text provides a learner-centered, experiential approach that helps engage students with in-class activities and productive discussions. This second edition is thoroughly revised and updated with new topics including “Big Data,” mobile application development, and Internet of Things.
Cover Vitalsource Download for information systems for business an experiential appoach 2nd Table of contents:
SECTION I: INTRODUCTION
1. The Value of Information
- Focusing Story: How Information Cost Me (a Lot of) Money
- Learning Activity 1.1: The Rapid Growth of Information
- Learning Activity 1.2: A Day in My Technology-Free Life
- Data, Information, Knowledge, and Wisdom
- Information Literacy
- Learning Activity 1.3: How I Use Information
- Uses of Information
- Learning Activity 1.4: How Businesses Use Information
- Business Example Box 1.1: Promising Information Careers
2. Introduction to Information Systems
- Focusing Story: Registering for Classes in 1981
- Learning Activity 2.1: Identifying My Information Systems
- Why All Business Professionals Need to Be Information Systems Managers
- Learning Activity 2.2: Components of a System
- Overview of Systems
- Learning Activity 2.3: Components of a Business Information System
- Foundations of Information Systems
- How Information Systems Help Us Deal with Information
- Stats Box 2.1: Growth of Applications in Apple’s App Store
- Business Example Box 2.1: How Southwest Airlines Flies High with Information Systems
- Learning Activity 2.4: Information Systems and Change
- How Information Systems Facilitate Organizational Change
- Business Example Box 2.2: Coopers Brewery: Using Information Systems for Quality and Sustainability
- Common Information Systems
3. Evaluating Information
- Focusing Story: Biased Information in a Trusted Outlet
- Learning Activity 3.1: How Good Is This Information?
- Being a Smart Information Consumer
- Stats Box 3.1
- Business Example Box 3.1: Resume Fraud
- Learning Activity 3.2: My Online Life and Information Overload
- Information Overload and the Need to Evaluate Information
- Dealing with Information Overload
- Learning Activity 3.3: Dimensions of Information Quality
- Information Quality
- Business Example Box 3.2: Information Quality as an Ethical Issue
- Learning Activity 3.4: Evaluating Information Sources
4. Gaining Strategic Value from Information
- Focusing Story: Health Care on My Cell Phone
- Strategic Information Systems
- Strategic Planning Process
- Learning Activity 4.1: Trends in Top Management Concerns
- Frameworks for Strategic Information Systems
- SWOT Analysis of a Person?
- Evaluating Strategic Initiatives
- Stats Box 4.1: CSFs for Implementing Web Portals in Saudi Arabia
- Learning Activity 4.2: What Does Yahoo! Need for Success?
- Learning Activity 4.3: Competitive Advantage at Outrigger Hotels and Resorts
- Hypercompetition: Sustainability of Competitive Advantage
- Learning Activity 4.4: Google versus Yahoo!
SECTION II: MANAGING INFORMATION
5. Storing and Organizing Information
- Focusing Story: The Database behind Facebook
- Learning Activity 5.1: Data for an Amazon Order
- Stats Box 5.1
- Overview of Relational Databases
- Learning Activity 5.2: Connecting Data Elements
- Databases versus Spreadsheets: When to Use a DBMS
- Database Diagrams
- Learning Activity 5.3: Finding Business Databases Online
- iTunes Match
- Online Databases
- Big Data
- Big Data at Facebook
6. Analyzing Information for Business Decision Making
- Focusing Story: How a Spreadsheet Saved Me (a Lot of) Money
- Learning Activity 6.1: Information and Decision Making
- The Importance of Good Decision-Making Skills
- Learning Activity 6.2: What Kind of Information Do I Need?
- Using Information for Decision Making
- Business Example Box 6.1: Why Do Managers Make Bad Decisions?
- Types of Decisions
- A Decision-Making Process
- Learning Activity 6.3: What Kind of Information Do I Need?
- Information Retrieval and Analysis Tools
- Learning Activity 6.4: “What If” I Get a 75% on the Final?
- Stats Box 6.1: The Cost of Spreadsheet Errors
7. Transmitting Information
- Focusing Story: I Want My Own Wi-Fi!: The Emergence of Mi-Fi
- Learning Activity 7.1: How Does That Car Drive Itself?
- Introduction and Definitions
- Types of Networks
- Learning Activity 7.2: Broadband in Developed Countries
- The Internet
- Stats Box 7.1: Internet Users around the World
- Business Example Box 7.1: Internet Application of the Day: Get a Degree Online!
- Learning Activity 7.3: A Future Internet? Internet2 and Business
- Networking Architectures
- Learning Activity 7.4: Architecture and Principles
- Communicating Information in Modern Organizations
- The Power of Wikinomics (Crowdsourcing)
- Stats Box 7.2: Diffusion of Innovations Timeline
- Learning Activity 7.5: Web 2.0 for Business
- Learning Activity 7.6: Web 3.0 versus the Internet of Things
8. Securing Information
- Focusing Story: My Mac Is More Secured than Your Windows-Based PC!
- Introduction and Definitions
- Learning Activity 8.1: How Protected Is Your Computer?
- Information Security Threats
- Learning Activity 8.2: What Do Hackers Break into the Most?
- Business Example Box 8.1: Even Big Technology Companies Can Be Hacked
- Learning Activity 8.3: Detecting Phishing
- Security Technologies and Solutions
- Learning Activity 8.4: How Strong Is Your Password?
- Learning Activity 8.5: Biometrics on the PC
- Stats Box 8.1: Security Policy Violations
- Learning Activity 8.6: Breaking the Encryption
- Business Example Box 8.2: How to Respond to a Security Crisis
- Learning Activity 8.7: Where’s the Security?
9. Protecting the Confidentiality and Privacy of Information
- Focusing Story: Privacy and Smartphones
- Learning Activity 9.1: Finding Mindy
- Information Privacy Threats
- Data Collection
- Learning Activity 9.2: Concern for Information Privacy
- Learning Activity 9.3: Privacy Pizza
- Stats Box 9.1: Anonymity Online
- Consequences of Privacy Violations
- Stats Box 9.2: Fraud Type from Identity Theft
- Stats Box 9.3: The Black Market for Stolen Identities
- Technologies and Solutions for Information Privacy
- Learning Activity 9.4: Surveillance Societies around the World
- Learning Activity 9.5: Privacy Policy Creation
- Business Example Box 9.1: Privacy and Facebook
- Learning Activity 9.6: Why Your Advisor Can’t Talk to Your Parents
- Government Information Privacy Regulations
- Business Example Box 9.2: HIPAA and Identity Theft
- Privacy and Ethics
- Learning Activity 9.7: PAPA, Privacy Policies, and FERPA
- Ethical Decisions
- Learning Activity 9.8: Making Ethical Decisions
- Relationship between Security and Privacy
SECTION III: USING INFORMATION
10. Developing Information Systems
- Focusing Story: The $6 Billion Software Bug
- Time, Cost, and Quality
- Learning Activity 10.1: Determining Requirements
- Software Development Methodologies
- Traditional Systems Development Life Cycle
- Learning Activity 10.2: Advantages and Disadvantages of the SDLC
- Stats Box 10.1: Standish CHAOS Report
- Alternative Methodologies
- Learning Activity 10.3: Comparing the Methods
- Business Example Box 10.1: App Developers Needed!
- Build or Buy Decision
- Learning Activity 10.4: How Open Source Software Impacts Build versus Buy
- Using Open Source in Business
- Learning Activity 10.5: What to Outsource
- Outsourcing Information Systems
- Business Example Box 10.2: Reversing the Outsourcing Decision
11. Information-Based Business Processes
- Focusing Story: Improving Processes Is for Everyone!
- Learning Activity 11.1: How Many Steps in This Process?
- What Is a Process?
- Process Modeling
- Learning Activity 11.2: Model This!
- Technology and Processes
- Process Improvement
- Learning Activity 11.3: Informal Business Processes
- Learning Activity 11.4: Redesign This!
- Business Example Box 11.1: ChoiceCare Physicians: Changing Access to Patient Records
12. Enterprise Information Systems
- Focusing Story: Supply Chain Innovations at Wal-Mart
- Learning Activity 12.1: Finding the Components of an Enterprise System
- Enterprise Systems
- Enterprise Resource Planning (ERP)
- Business Example Box 12.1: The Power of ERP Data: How Slumberland Furniture Cleaned Up Its Supplier List
- Stats Box 12.1: Top Four Selected ERP Vendors
- Learning Activity 12.2: The Online Beer Game
- Business Example Box 12.2: ERP Is Not Always a Horror Story: Cisco Implementation on Time and Budget
- Supply Chain Management Systems
- Stats Box 12.2: Supply Chain’s Impact on Company Performance
- Learning Activity 12.3: Customer Relationship Management
- Customer Relationship Management Systems
- Learning Activity 12.4: Self-Servicing
- Stats Box 12.3: CRM Vendors
- Business Example Box 12.3: Not Just Technology: Training People for CRM at British Telecom
- Customer-Managed Interactions (CMI)
13. Information for Electronic Business
- Focusing Story: The iPod and the Music Industry
- Learning Activity 13.1: Why Is E-Business Important?
- Introduction to E-Business
- Stats Box 13.1: Retail E-Commerce in the United States
- E-Business Models
- Business Example Box 13.1: Adapting Its Business Model: Amazon.com
- B2C E-Business Enablers
- B2C E-Business Impacts
- Learning Activity 13.2: Why Would I Trust Them or Buy from Them?
- Design for B2C E-Business
- Business-to-Business (B2B)
- Learning Activity 13.3: B2C versus B2B
- Learning Activity 13.4: Where Is My Web Page?
- Search Engine Optimization
- Trends in E-Business
- Stats Box 13.2: Mobile Behaviors
- Stats Box 13.3: Global E-Business
- Learning Activity 13.5
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