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Essentials of Organizational Behavior 2nd Edition by Terri A Scandura ISBN 1506388469 9781506388465

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ISBN 10: 1506388469
ISBN 13: 9781506388465
Author: Terri A Scandura

Concise, practical, and based on the best available research, Essentials of Organizational Behavior: An Evidence-Based Approach, Second Edition equips students with the necessary skills to become effective leaders and managers. Author Terri A. Scandura uses an evidence-based approach to introduce students to new models proven to enhance the well-being, motivation, and productivity of people in the work place. Experiential exercises, self-assessments, and a variety of real-world cases and examples provide students with ample opportunity to apply OB concepts and hone their critical thinking abilities. New to this EditionA new Emotions and Moods chapter delves into important topics like emotional intelligence, emotional contagion, and affective neuroscience. A new Power and Politics chapter unpacks the most effective influence strategies and helps students develop their political skills.A stremlined table of contents now combines perception and decision making in a single chapter and change and stress in a single chapter.New case studies, including some from SAGE Business Cases for the Interactive eBook, on topics such as virtual teams, equal pay and the gender wage gap, and the use of apps at work introduce timely and relevant discussions to help foster student engagement.The new edition has been rigorously updated with the latest research throughout and includes expanded coverage of Machiavellian leadership, ethical decision making, and organizational design through change.New Best Practices and Research in Action boxes as well as new Toolkit Activities and Self-Assessments have been added to make the text even more hands-on and practical.

Essentials of Organizational Behavior 2nd Table of contents:

Preface

Acknowledgments

About the Author

Section I: Introduction

Chapter 1: What is Organizational Behavior?

  • Chapter Learning Objectives

  • A Crisis of Leadership?

  • What is Organizational Behavior?

  • Evidence-Based Management

  • What is Critical Thinking?

  • The Scientific Method

  • Outcome Variables in Organizational Behavior

  • Levels of Analysis in Organizational Behavior

  • How OB Research Increases Employee Performance

  • Theory X and Theory Y

  • Plan for This Textbook

  • Leadership Implications: Thinking Critically

  • Key Terms

  • Toolkit Activity 1.1: Personal Leadership Development Plan

  • Case Study 1.1: Organizational Science in the Real World

  • Self-Assessments:

    • 1.1: Are You Theory X or Theory Y?

    • 1.2: Assessing Your Experiential Evidence Base

Section II: Understanding Individuals in Organizations

Chapter 2: Personality and Person-Environment Fit

  • Chapter Learning Objectives

  • The Right Stuff at the Wrong Time?

  • What is Personality?

  • Myers-Briggs Type Indicator

  • The “Big Five” Personality Traits and Health Research

  • Other Relevant Personality Traits

  • Psychological Capital

  • Core-Self Evaluations

  • Person-Environment Fit

  • Leadership Implications: Understanding Others

  • Key Terms

  • Toolkit Activity 2.1: Fitting In Somewhere Great!

  • Case Study 2.1: Who Would You Hire?

  • Self-Assessments:

    • 2.1: The Big Five Personality Test

    • 2.2: Type A/Type B Behavior Pattern

    • 2.3: Core Self-Evaluations Assessment

Chapter 3: Emotions and Moods

  • Chapter Learning Objectives

  • Does Lack of Sleep Make You Grumpy?

  • Emotions and Moods at Work

  • Affective Events Theory

  • Affective Climate

  • Moods, Emotional Labor & Emotional Intelligence

  • Emotional Contagion

  • Affective Neuroscience

  • Leadership Implications: Affective Coaching

  • Key Terms

  • Toolkit Activity 3.1: The 5-Minute Gratitude Exercise

  • Case Study 3.1: Managing Your Boss’s Moods and Emotions

  • Self-Assessments:

    • 3.1: Positive and Negative Affect Schedule (PANAS)

    • 3.2: Emotion Regulation Questionnaire (ERQ)

Chapter 4: Attitudes and Job Satisfaction

  • Chapter Learning Objectives

  • Job Satisfaction: An Upward Trend

  • What is an Attitude?

  • Do Attitudes Matter?

  • Job Satisfaction & Job Search Attitudes

  • Organizational Commitment

  • Perceived Organizational Support

  • Psychological Empowerment

  • Leadership Implications: Creating Meaning at Work

  • Key Terms

  • Toolkit Activity 4.1: What Do Workers Want from Their Jobs?

  • Case Study 4.1: A Crisis in Nursing

  • Self-Assessments:

    • 4.1: How Much Career Adaptability Do You Have?

    • 4.2: Do You Experience Empowerment?

Chapter 5: Perception, Decision Making, and Problem Solving

  • Chapter Learning Objectives

  • Would You Be Happier If You Were Richer?

  • Perception and Self-Fulfilling Prophecies

  • Individual Decision Making

  • The Rational Decision-Making Model

  • Prospect Theory & Intuition

  • Decision Traps & Creative Problem Solving

  • Leadership Implications: Making Ethical Decisions

  • Key Terms

  • Toolkit Activity 5.1: The Oil Drilling Partnership

  • Case Study 5.1: Do You Have to Spend Money to Make Money?

  • Self-Assessments:

    • 5.1: Employability – Perceptions of Prospective Employers

    • 5.2: How Would You Rate Your Creativity?

Section III: Influencing and Motivating Employees

Chapter 6: Leadership

  • Chapter Learning Objectives

  • Have Leaders Lost Their Followers’ Trust?

  • Trait Approaches & Leader Behaviors

  • Path-Goal Theory & LMX

  • Trust and Full-Range Leadership Development

  • Moral Approaches & Critiques

  • Leadership Implications: Flexibility Matters

  • Key Terms

  • Toolkit Activities:

    • 6.1: Full-Range Leadership Development Model

    • 6.2: Comparing Supervisor–LMX

  • Case Study 6.1: Which Boss Would You Rather Work For?

  • Self-Assessments:

    • 6.1: Mentoring Functions Questionnaire (MFQ-9)

    • 6.2: How Trustful Are You?

Chapter 7: Power and Politics

  • Chapter Learning Objectives

  • Power and Influence

  • Bases and Sources of Power

  • Influence Strategies & Impression Management

  • Political Skill and Acumen

  • Leadership Implications: Managing with Power

  • Key Terms

  • Toolkit Activities:

    • 7.1: Politics or Citizenship?

    • 7.2: What Would You Do?

  • Case Study 7.1: Can You Succeed Without Power?

  • Self-Assessments:

    • 7.1: Impression Management Strategies

    • 7.2: Level of Political Acumen

Chapter 8: Motivation – Core Concepts

  • Chapter Learning Objectives

  • What is Motivation?

  • Need Theories, Goal Setting

  • Organizational Justice & Expectancy Theory

  • The Pygmalion Effect

  • Leadership Implications: Who Will Lead?

  • Key Terms

  • Toolkit Activities:

    • 8.1: Future Me Letter

    • 8.2: SMART Goals Template

    • 8.3: Understanding the Pygmalion Effect

  • Case Study 8.1: Building Motivation

  • Self-Assessment 8.1: How Much Perseverance Do You Have?

Chapter 9: Motivation – Applications

  • Chapter Learning Objectives

  • The Meaning of Money

  • Reinforcement & Social Learning Theory

  • Intrinsic vs Extrinsic Motivation

  • Performance Reviews & Feedback Seeking

  • Leadership Implications: Motivating with Rewards

  • Key Terms

  • Toolkit Activities:

    • 9.1: Performance Appraisal Do’s and Don’ts

    • 9.2: Performance Management Role-Play

  • Case Study 9.1: Pay Inequity at Goodyear

  • Self-Assessment 9.1: Work Values Checklist

Section IV: Building Relationships

Chapter 10: Group Processes and Teams

  • Chapter Learning Objectives

  • What is a Team?

  • Team Development, Cohesion, and Diversity

  • Team Challenges & Decision Making

  • Leadership Implications: Empowering the Team

  • Key Terms

  • Toolkit Activities:

    • 10.1: The Team Charter

    • 10.2: The Marshmallow Challenge

    • 10.3: How to Run an Effective Meeting

  • Case Study 10.1: Problem Solving in Virtual Teams

  • Self-Assessments:

    • 10.1: Teamwork Orientation

    • 10.2: Team Leadership Inventory (TLI)

Chapter 11: Managing Conflict and Negotiation

  • Chapter Learning Objectives

  • Conflict Types, Styles, and Cultural Differences

  • Third-Party Intervention & Negotiation

  • Leadership Implications: Perspective Taking

  • Key Terms

  • Toolkit Activities:

    • 11.1: Checklist for Difficult Conversations

    • 11.2: Salary Negotiation

    • 11.3: Negotiation Style Assessment

  • Case Study 11.1: Captain Owen Honors

  • Self-Assessment 11.1: Conflict Resolution Styles

Chapter 12: Organizational Communication

  • Chapter Learning Objectives

  • Communication Channels, Networks, and Barriers

  • Cross-Cultural and Nonverbal Communication

  • Leadership Implications: Management of Meaning

  • Key Terms

  • Toolkit Activity 12.1: Active Listening Exercise

  • Case Study 12.1: What’s App-Ening?

  • Self-Assessment 12.1: Quality of Communication Experience

Chapter 13: Diversity and Cross-Cultural Adjustments

  • Chapter Learning Objectives

  • Generations at Work

  • Cultural Dimensions and Adjustment

  • Global Mindset & Leadership

  • Leadership Implications: Becoming a Global Leader

  • Key Terms

  • Toolkit Activities:

    • 13.1: Generations at Work

    • 13.2: Journey to Sharahad

  • Case Studies:

    • 13.1: Managing Diversity at IBM Netherlands

    • 13.2: “A Person Needs Face Like a Tree Needs Bark”

  • Self-Assessments:

    • 13.1: Cultural Intelligence

    • 13.2: Global Mindset

Section V: Leaders as Change Agents

Chapter 14: Organizational Culture

  • Chapter Learning Objectives

  • Culture Types & National Culture

  • Socialization & Climate

  • Leadership Implications: Culture Change

  • Key Terms

  • Toolkit Activity 14.1: Comparing IDEO and Amazon

  • Case Study 14.1: Changing Corporate Culture – B-MED

  • Self-Assessment 14.1: Comparing Service Climates

Chapter 15: Leading Change and Stress Management

  • Chapter Learning Objectives

  • Forces and Resistance to Change

  • Stress and Coping in Organizations

  • Leadership Implications: Helping Employees Cope

  • Toolkit Activities:

    • 15.1: Appreciative Inquiry

    • 15.2: Warning Signs of Burnout

    • 15.3: Stressful Life Events

  • Case Studies:

    • 15.1: Alighting Innovation in the Utility Industry

    • 15.2: The Price of Entrepreneurship

  • Self-Assessments:

    • 15.1: Leading Through Change

    • 15.2: Perceived Stress Scale

Appendix: Research Designs Used in Organizational Behavior

Glossary

Notes

Index

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Tags: Terri A Scandura, Organizational Behavior, Essentials