Implementing IT Governance A Practical Guide to Global Best Pctical Guide to Global Best Practices in IT Management 1st edition by Gad Selig ISBN 9087531192 978-9087531195

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Product details:

ISBN 10: 9087531192
ISBN 13: 978-9087531195
Author: Gad Selig

The issues, opportunities and challenges of aligning information technology more closely with an organization and effectively governing an organization’s Information Technology (IT) investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management in enterprises on a global basis. An integrated and comprehensive approach to the alignment, planning, execution and governance of IT and its resources has become critical to more effectively align, integrate, invest, measure, deploy, service and sustain the strategic and tactical direction and value proposition of IT in support of organizations.

Implementing IT Governance A Practical Guide to Global Best Pctical Guide to Global Best Practices in IT Management 1st Table of contents:

Introduction

Acknowledgements

Part I – Leadership, people, organizationand strategy

Chapter 1 Introduction to IT/business alignment, planning, execution and governance

1.0 What is covered in this chapter?

1.1 Overview

1.2 Definition, purpose and scope of IT governance

1.3 Linking the CEO role to achieving business growth, improving profitability and creating an effec

1.4 Overview of the integrated IT governance framework, major components and prerequisites

1.5 Steps in making IT governance real

1.6 Case study – global consumer goods company

1.7 Summary and key take aways

Chapter 2 Overview of comprehensive IT governance framework and related industry best practice frame

2.0 What is covered in this chapter?

2.1 Overview

2.2 Integrated IT governance framework and roadmap

2.3 Select examples of current business/IT alignment and governance reference models, frameworks and

2.4 Summary, implications and key take aways

Chapter 3 Business and IT alignment, strategic/operating planning and portfolio investment managemen

3.0 What is covered in this chapter?

3.1 Overview

3.2 Principles of aligning IT to the business more effectively

3.3 Setting a direction for improved alignment through planning related processes

3.4 Strategic IT investment portfolio alternatives

3.5 IT engagement and relationship model and roles

3.6 Case study – financial services organization

3.7 Summary and key take aways

Chapter 4 Principles for managing successful organizational change, prerequisites for world class le

4.1 What is covered in this chapter?

4.2 Overview

4.3 Framework for managing accelerating change

4.4 Organizing for the IT governance initiative

4.5 World class leadership principles and practices

4.6 Principles for creating and sustaining high performance teams

4.7 Summary and key take aways

Part II – IT governance, its majorcomponent processes and enablingtechnologies

Chapter 5 Program and project management excellence (execution management)

5.1 What is covered in this chapter?

5.2 Overview

5.3 Project management is complex, but has significant value

5.4 Principles for achieving excellence in program/project management

5.5 Making the choice – program and project management light or complex

5.6 Program and project governance excellence

5.7 Case study – US Federal Government Agency

5.8 Summary and key take aways

Chapter 6 IT Service Management (ITSM) excellence (execution management)

6.1 What is covered in this chapter?

6.2 Overview

6.3 Principles for achieving IT Service Management excellence

6.4 What is ITIL and why is it different?

6.5 ITIL frameworks, certifications and qualifications

6.6 Major ITIL processes and functions

6.7 Steps in making ITIL real and effective

6.8 Case study – global manufacturing company

6.9 Summary and key take aways

Chapter 7 Strategic sourcing, outsourcing and vendor management excellence

7.1 What is covered in this chapter?

7.2 Overview

7.3 Principles and practices for outsourcing excellence from a customer perspective

7.4 Vendor selection, contract negotiations and governance process

7.5 Case study – Telecommunications

7.6 Summary steps in vendor/outsourcing selection, negotiations and management and key take aways

Chapter 8 Performance management, management controls, risk management, business continuity and enab

8.1 What is covered in this chapter?

8.2 Overview

8.3 Principles for achieving performance management and control excellence

8.4 CobiT® and key management controls

8.5 Risk assessment, management and mitigation

8.6 Business and IT continuity and protection plan checklist

8.7 Enabling technologies to improve IT governance

8.8 Summary and key take aways

Chapter 9 Summary, lessons learned, critical success factors and future challenges

9.1 What is covered in this chapter?

9.2 Migration plan for making IT governance real and sustainable

9.3 Composite checklist for implementing and sustaining successful IT governance in organizations

9.4 Lessons learned

9.5 Critical success factors

9.6 Implications for the future and personal action plan

Glossary

References

References

Appendix 1 – Sarbanes Oxley

Appendix 2 – Select IT governance and other frameworks and standards

Appendix 3 – Managing accelerating change and transformation

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Tags: Gad Selig, Implementing IT, Global Best, A Practical