Information Architecture For the Web and Beyond 4th edition by Louis Rosenfeld, Peter Morville, Jorge Arango ISBN 1491911689 978-1491911686

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ISBN 10: 1491911689
ISBN 13:  978-1491911686
Author: Louis Rosenfeld, Peter Morville, Jorge Arango

Information architecture (IA) is far more challenging―and necessary―than ever. With the glut of information available today, anything your organization wants to share should be easy to find, navigate, and understand. But the experience you provide has to be familiar and coherent across multiple interaction channels, from the Web to smartphones, smartwatches, and beyond.

To guide you through this broad ecosystem, this popular guide―now in its fourth edition―provides essential concepts, methods, and techniques for digital design that have withstood the test of time. UX designers, product managers, developers, and anyone involved in digital design will learn how to create semantic structures that will help people engage with your message.

Information Architecture For the Web and Beyond 4th Table of contents:

I. Introducing Information Architecture

1. The Problems That Information Architecture Addresses

Hello, iTunes

The Problems Information Architecture Addresses

Information Overload

More Ways to Access Information

Enter Information Architecture

Places Made of Information

Coherence Across Channels

Systems Thinking

Recap

2. Defining Information Architecture

Definitions

Just Because You Can’t See It, Doesn’t Mean It Isn’t There

Toward a Damned Good Information Architecture

Context

Content

Users

Recap

3. Design for Finding

The “Too-Simple” Information Model

Information Needs

Information-Seeking Behaviors

Learning About Information Needs and Information-Seeking Behaviors

Recap

4. Design for Understanding

A Sense of Place

The Architecture of (Real-World) Places

Places Made of Information

Organizing Principles

Structure and Order

Typologies

Modularity and Extensibility

The Happiest Place(s) on Earth

Recap

II. Basic Principles of Information Architecture

5. The Anatomy of an Information Architecture

Visualizing Information Architecture

Top-Down Information Architecture

Bottom-Up Information Architecture

Invisible Information Architecture

Information Architecture Components

Browsing Aids

Search Aids

Content and Tasks

“Invisible” Components

Recap

6. Organization Systems

Challenges of Organizing Information

Ambiguity

Heterogeneity

Differences in Perspectives

Internal Politics

Organizing Information Environments

Organization Schemes

Exact Organization Schemes

Ambiguous Organization Schemes

Organization Structures

The Hierarchy: A Top-Down Approach

The Database Model: A Bottom-Up Approach

Hypertext

Social Classification

Creating Cohesive Organization Systems

Recap

7. Labeling Systems

Why You Should Care About Labeling

Varieties of Labels

Labels as Contextual Links

Labels as Headings

Labels Within Navigation Systems

Labels as Index Terms

Iconic Labels

Designing Labels

General Guidelines

Sources of Labeling Systems

Creating New Labeling Systems

Tuning and Tweaking

Recap

8. Navigation Systems

Types of Navigation Systems

Gray Matters

Browser Navigation Features

Placemaking

Improving Flexibility

Embedded Navigation Systems

Global Navigation Systems

Local Navigation Systems

Contextual Navigation

Implementing Embedded Navigation

Supplemental Navigation Systems

Sitemaps

Indexes

Guides

Configurators

Search

Advanced Navigation Approaches

Personalization and Customization

Visualization

Social Navigation

Recap

9. Search Systems

Does Your Product Need Search?

Search System Anatomy

Choosing What to Index

Determining Search Zones

Selecting Content Components to Index

Search Algorithms

Pattern-Matching Algorithms

Other Approaches

Query Builders

Presenting Results

Which Content Components to Display

How Many Documents to Display

Listing Results

Grouping Results

Acting on Results

Designing the Search Interface

The Box

Autocomplete and Autosuggest

Advanced Search

Supporting Revision

When Users Get Stuck

Where to Learn More

Recap

10. Thesauri, Controlled Vocabularies, and Metadata

Metadata

Controlled Vocabularies

Synonym Rings

Authority Files

Classification Schemes

Thesauri

Technical Lingo

A Thesaurus in Action

Types of Thesauri

Classic Thesaurus

Indexing Thesaurus

Searching Thesaurus

Thesaurus Standards

Semantic Relationships

Equivalence

Hierarchical

Associative

Preferred Terms

Term Form

Term Selection

Term Definition

Term Specificity

Polyhierarchy

Faceted Classification

Recap

III. Getting Information Architecture Done

11. Research

A Research Framework

Context

Getting Buy-In

Background Research

Introductory Presentations

Research Meetings

Stakeholder Interviews

Technology Assessment

Content

Heuristic Evaluation

Content Analysis

Content Mapping

Benchmarking

Users

Usage Analysis

Search Log Analysis

Customer-Support Data

Participant Definition and Recruiting

Surveys

Contextual Inquiry

Focus Groups

User Research Sessions

Interviews

Card Sorting

User Testing

In Defense of Research

Overcoming Research Resistance

Recap

12. Strategy

What Is an Information Architecture Strategy?

Strategies Under Attack

From Research to Strategy

Developing the Strategy

Think

Articulate

Communicate

Test

Work Products and Deliverables

Metaphor Exploration

Scenarios

Case Studies and Stories

Conceptual Diagrams

Sitemaps and Wireframes

The Strategy Report

A Sample Strategy Report

The Project Plan

Presentations

Recap

13. Design and Documentation

Guidelines for Diagramming an Information Architecture

Communicating Visually

Sitemaps

High-Level Architecture Sitemaps

Digging Deeper into Sitemaps

Keeping Sitemaps Simple

Detailed Sitemaps

Organizing Your Sitemaps

Wireframes

Types of Wireframes

Wireframe Guidelines

Content Mapping and Inventory

Content Models

Why Do They Matter?

An Example

A Valuable Process

Controlled Vocabularies

Design Collaboration

Design Sketches

Interactive Prototypes

Point-of-Production Information Architecture

Putting It All Together: Information Architecture Style Guides

The “Why” Stuff

The “How” Stuff

Recap

Coda

Putting the Arc in Information Architecture

A Recap of What We’ve Learned

Now It’s Your Turn

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Tags: Louis Rosenfeld, Peter Morville, Jorge Arango, Information Architecture, the Web