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The Knowing Organization How Organizations Use Information to Construct Meaning Create Knowledge and Make Decisions 2nd Edition by Chun Wei Choo ISBN 9780199726004 0199726000

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The Knowing Organization How Organizations Use Information to Construct Meaning Create Knowledge and Make Decisions 2nd Edition by Chun Wei Choo – Ebook PDF Instant Download/Delivery: 9780199726004 ,0199726000
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Cover image: The Knowing Organization
Product details:
ISBN 10: 0199726000
ISBN 13: 9780199726004
Author: Chun Wei Choo

Integrating new research and examples throughout, the second edition of The Knowing Organization links the broad areas of organizational behavior and information management. It looks at how organizations behave as information-seeking, information-creating, and information-using communities and introduces a unifying framework to show how organizations create meaning, knowledge, and action.The book provides a model of how organizations use information strategically to adapt to external change and to foster internal growth. This model examines how people and groups within organizations use information to create an identity and a shared context for action and reflection; to develop new knowledge and new capabilities; and to make decisions that commit resources and capabilities to purposeful action. The second edition features new and expanded chapters on information failures, organizational learning, knowledge creation, and information-seeking behavior.The Knowing Organization, Second Edition, is ideal for graduate courses in information science, organizational behavior, organizational communications, and management information systems.
 

The Knowing Organization How Organizations Use Information to Construct Meaning Create Knowledge and Make Decisions 2nd Edition Table of contents:

Chapter 1. The Knowing Organization

I. A Preview of the Knowing Organization

II. Sense Making

III. Knowledge Creation

IV. Decision Making

V. Toward the Knowing Organization

VI. The Knowing Cycle

VII. The Knowing Cycle in Action

VIII. Summary

Chapter 2. How We Come to Know: Understanding Information-Seeking Behavior

I. Information Needs and Uses Research

II. Framework for Analyzing Information-Seeking Behavior

III. Cognitive, Affective, and Situational Dimensions of Information-Seeking Behavior

IV. Information-Seeking Behavior: Information Needs, Seeking, and Use

V. Multifaceted Models of Information-Seeking Behavior

VI. Summary

Chapter 3. The Management of Ambiguity: Organizations as Sense-Making Communities

I. The Nature of Organizational Sense Making

II. Organizational Processes of Sense Making

III. Shared Minds: Consensus and Culture

IV. Toward a Cognitive Theory of the Firm

V. Information Needs, Seeking, and Use in Sense Making

VI. Summary

Chapter 4. The Management of Learning: Organizations as Knowledge-Creating Enterprises

I. Data, Information, Knowledge

II. Organizational Knowledge

III. Tacit Knowledge

IV. Explicit Knowledge

V. Cultural Knowledge

VI. Knowledge Creation

VII. Knowledge Transfer

VIII. Knowledge Utilization

IX. Information Needs, Seeking, and Use in Knowledge Creation

X. Summary

Chapter 5. The Management of Uncertainty: Organizations as Decision-Making Systems

I. Bounded Rationality

II. Models of Organizational Decision Making

III. Rational Model

IV. Process Model

V. Political Model

VI. Anarchic Model

VII. Information Needs, Seeking, and Use in Decision Making

VIII. Summary

Chapter 6. A Tale of Two Accidents

I. Space Shuttle Challenger (1986)

II. Space Shuttle Columbia (2003)

III. Summary

Chapter 7. Knowing and Learning in Organizations

I. WHO Smallpox Eradication Program

II. Models of Organizational Learning

III. Learning in Groups and in Projects

IV. Implications for Practice

V. Coda

VI. Summary

References

Index

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