Managing Information Technology 7th Edition by Jeffrey Slater, Carol Brown, Daniel DeHayes, Wainright Martin ISBN 013346900X 9780133469004

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ISBN 10: 013346900X
ISBN 13: 9780133469004
Author:  Jeffrey Slater, Carol Brown, Daniel DeHayes, Wainright Martin

This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book.A thorough and practical guide to IT management practices and issues. Through an approach that offers up-to-date chapter content and full-length case studies, Managing Information Technology presents in-depth coverage on IS management practices and technology trends. The sixth edition has been thoroughly updated and streamlined to reflect current IS practices.

Managing Information Technology 7th Table of contents:

Part 1: Managing IT in a Digital World
Chapter 1: Managing IT in a Digital World
1.1 Recent Information Technology Trends
1.2 Computer Hardware: Faster, Cheaper, Mobile
1.3 Computer Software: Integrated, Downloadable, Social
1.4 Computer Networks: High Bandwidth, Wireless, Cloudy
1.5 New Ways to Compete
1.6 New Ways to Work
1.7 Managing IT in Organizations
1.8 Managing IT Resources
1.9 Technology Infrastructure
1.10 Human Resources
1.11 Business/IT Relationships
1.12 IT Leadership Roles
1.13 The Topics and Organization of This Textbook
1.14 Review Questions
1.15 Discussion Questions
1.16 Bibliography

CASE STUDY 1: Midsouth Chamber of Commerce (A): The Role of the Operating Manager in Information Systems

• Background of the MSCC
• Leon Lassiter
• Information Technology Use at the MSCC
• The Marketing and Sales Division
• Operations Division
• Human Resources Division
• Changing Times
• Catalyst for Change
• Planning the New Information Technology System
• The Proposal
• Implementation
• The Final Phase
• The Future

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Part 2: Information Technology

Chapter 2: Computer Systems
2.1 Basic Components of Computer Systems
2.2 Underlying Structure
2.3 Input/Output
2.4 Computer Memory
2.5 Bits and Coding Schemes
2.6 Arithmetic/Logical Unit
2.7 Computer Files
2.8 Sequential Access Files
2.9 Direct Access Files
2.10 Control Unit
2.11 The Stored-Program Concept
2.12 Types of Computer Systems
2.13 Microcomputers
2.14 Midrange Systems
2.15 Mainframe Computers
2.16 Supercomputers
2.17 Key Types of Software
2.18 Applications Software
2.19 An Example of an Application Product
2.20 Personal Productivity Software
2.21 Word Processing
2.22 Spreadsheets
2.23 Database Management Systems
2.24 Presentation Graphics
2.25 Electronic Mail and Groupware
2.26 Office Suites
2.27 World Wide Web Browsers
2.28 Other Personal Productivity Products
2.29 Support Software
2.30 The Operating System
2.31 Advanced Operating Systems Concepts
2.32 Sources of Operating Systems
2.33 Language Translators
2.34 Third Generation Languages
2.35 COBOL
2.36 Other Procedural Languages
2.37 Fourth Generation Languages
2.38 Beyond the Fourth Generation Languages
2.39 Markup Languages
2.40 Object-Oriented Programming
2.41 Languages for Developing Web Applications
2.42 Database Management Systems
2.43 Managing the Data Resource
2.44 CASE Tools
2.45 Communications Interface Software
2.46 Utility Programs
2.47 The Changing Nature of Software
2.48 The Information Technology Industry
2.49 Summary
2.50 Review Questions
2.51 Discussion Questions
2.52 Bibliography

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Chapter 3: Telecommunications and Networking
3.1 The Need for Networking
3.2 Sharing of Technology Resources
3.3 Sharing of Data
3.4 Distributed Data Processing and Client/Server Systems
3.5 Enhanced Communications
3.6 Marketing Outreach
3.7 An Overview of Telecommunications and Networking
3.8 Key Elements of Telecommunications and Networking
3.9 Analog and Digital Signals
3.10 Speed of Transmission
3.11 Types of Transmission Lines
3.12 Transmission Media
3.13 Twisted Pair
3.14 Coaxial Cable
3.15 Wireless
3.16 Satellite
3.17 Fiber Optics
3.18 Topology of Networks
3.19 Bus
3.20 Ring
3.21 Star
3.22 Tree
3.23 Mesh
3.24 More Complex Networks
3.25 Types of Networks
3.26 Computer Telecommunications Networks
3.27 Local Area Networks
3.28 Wired Local Area Networks
3.29 Wireless Local Area Networks
3.30 Higher-Speed Wired Local Area Networks
3.31 Backbone Networks
3.32 Wide Area Networks
3.33 DDD and WATS
3.34 Leased Lines
3.35 Satellite
3.36 ISDN
3.37 Packet-Switched Networks
3.38 Virtual Private Networks
3.39 Internet
3.40 Accessing the Internet
3.41 Intranets
3.42 Internet2
3.43 Network Protocols
3.44 OSI Reference Model
3.45 Application Layer
3.46 Presentation Layer
3.47 Session Layer
3.48 Transport Layer
3.49 Network Layer
3.50 Data Link Layer
3.51 Physical Layer
3.52 TCP/IP
3.53 The Exploding Role of Telecommunications and Networking
3.54 Online Operations
3.55 Connectivity
3.56 Electronic Data Interchange and Electronic Commerce
3.57 Marketing
3.58 The Telecommunications Industry
3.59 Summary
3.60 Review Questions
3.61 Discussion Questions
3.62 Bibliography

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Chapter 4: The Data Resource
4.1 Why Manage Data?
4.2 Technical Aspects of Managing the Data Resource
4.3 The Data Model and Metadata
4.4 Data Modeling
4.5 Database Programming
4.6 Managerial Issues in Managing Data
4.7 Principles in Managing Data
4.8 The Need to Manage Data Is Permanent
4.9 Data Can Exist at Several Levels
4.10 Application Software Should Be Separate from the Database
4.11 Application Software Can Be Classified by How They Treat Data
4.12 Application Software Should Be Considered Disposable
4.13 Data Should Be Captured Once
4.14 There Should Be Strict Data Standards
4.15 Master Data Must Conform
4.16 The Data Management Process
4.17 Data Management Policies
4.18 Data Ownership
4.19 Data Administration
4.20 Summary
4.21 Review Questions
4.22 Discussion Questions
4.23 Bibliography

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