Managing Quality Integrating the Supply Chain 5th Edition by Thomas Foster ISBN 0132737981 978-0132737982

Managing Quality Integrating the Supply Chain 5th Edition by Thomas Foster – Ebook PDF Instant Download/Delivery:   0132737981 978-0132737982
Full download Managing Quality Integrating the Supply Chain 5th edition after payment

Product details: 

ISBN 10:  0132737981

ISBN 13: 978-0132737982

Author: Thomas Foster

Understanding quality management through a unifying framework.

Managing Quality is a comprehensive introduction to the field of quality management that presents a supply chain theme as the unifying framework for quality improvement.

This edition of the text has been updated with many changes to highlight cutting-edge, quality topics.

Managing Quality Integrating the Supply Chain 5th Table of contents: 

1. Introduction to Managing Quality

   • Definition and Importance of Quality
   • The Role of Quality in Business Success
   • Key Concepts in Quality Management
   • The Evolution of Quality Management Systems

2. The Fundamentals of Quality Management

   • Total Quality Management (TQM)
   • The Principles of Quality Management
   • Key Elements of a Quality Management System
   • Organizational Culture and Quality

3. Quality Philosophies and Principles

   • Deming’s 14 Points and the PDCA Cycle
   • Juran’s Quality Trilogy: Quality Planning, Control, and Improvement
   • Crosby’s Zero Defects Concept
   • The Role of Leadership in Quality Management

4. Strategic Quality Planning

   • Aligning Quality with Business Strategy
   • Developing a Strategic Quality Plan
   • Quality Goals and Objectives
   • Quality Metrics and Performance Measurement

5. Customer Focus and Satisfaction

   • Understanding Customer Needs and Expectations
   • Customer Satisfaction Measurement
   • Tools for Capturing and Analyzing Customer Feedback
   • Delivering Value to the Customer

6. Process Management and Improvement

   • Process Mapping and Flowcharting
   • Identifying and Analyzing Processes
   • Process Improvement Methodologies: Six Sigma, Lean, and Kaizen
   • Continuous Improvement and the Role of Teams

7. Statistical Quality Control (SQC)

   • Introduction to Statistical Methods in Quality Management
   • Control Charts and Process Control
   • Statistical Process Control (SPC)
   • Process Capability Analysis

8. Quality Tools and Techniques

   • Common Tools for Quality Improvement (e.g., Pareto Analysis, Fishbone Diagrams)
   • Failure Modes and Effects Analysis (FMEA)
   • Root Cause Analysis
   • Brainstorming and Affinity Diagrams

9. Quality in the Supply Chain

   • The Role of Quality in Supply Chain Management
   • Supplier Selection and Quality Criteria
   • Integrating Quality Control into the Supply Chain
   • Supplier Relationship Management

10. Supply Chain Integration and Quality Management

    • Cross-functional Collaboration for Quality Improvement
    • Using Technology to Integrate Quality and Supply Chain
    • Quality in Global Supply Chains
    • Managing Quality Across Multiple Suppliers

11. Lean and Six Sigma in Quality Management

    • Principles of Lean Manufacturing
    • Six Sigma Methodology: DMAIC
    • Lean and Six Sigma Integration
    • Case Studies in Lean and Six Sigma Applications

12. Quality Audits and Performance Measurement

    • Conducting Internal and External Quality Audits
    • Performance Measurement Systems for Quality
    • Key Performance Indicators (KPIs) for Quality Management
    • Benchmarking Quality Performance

13. Managing Risk and Ensuring Compliance

    • Identifying and Managing Quality Risks
    • Compliance with Industry Standards and Regulations (ISO 9000, etc.)
    • Risk Management Frameworks in Quality Management
    • Legal and Ethical Considerations in Quality Management

14. Leadership and Organizational Change in Quality Management

    • The Role of Leadership in Quality Culture
    • Managing Change in Quality Systems
    • Developing a Continuous Improvement Culture
    • Leading Quality Improvement Initiatives

15. Sustainability and Quality

    • Integrating Sustainability into Quality Management
    • Environmental and Social Responsibility in Quality Practices
    • Sustainable Supply Chain Management
    • Measuring Sustainability Performance

16. The Future of Quality Management

    • Emerging Trends in Quality Management
    • Technology’s Impact on Quality (e.g., AI, IoT, Automation)
    • Quality in the Digital Age
    • The Evolving Role of the Quality Manager

17. Case Studies and Practical Applications

    • Real-World Examples of Quality Management in Practice
    • Case Studies of Quality Improvement in Various Industries
    • Lessons Learned from Quality Management Failures

18. Conclusion

    • The Continuous Journey of Quality Improvement
    • Summary of Key Takeaways
    • Future Challenges and Opportunities in Managing Quality

19. Appendices

    • A: Glossary of Key Terms
    • B: Quality Management Frameworks and Standards
    • C: Further Reading and Resources
    • D: Index

People also search for Managing Quality Integrating the Supply Chain 5th:

borrow managing quality integrating the supply chain

managing quality integrating the supply chain 7th edition pdf free

managing quality integrating the supply chain pdf free download

managing quality integrating the supply chain 7th edition

managing quality integrating the supply chain 6th edition

Tags:

Thomas Foster,Managing Quality,Supply Chain