Marketing Research Essentials 2nd Canadian Edition by Carl McDaniel Jr. , Roger Gates, Subramanian Sivarmakrishnan, Kelley Main – Ebook PDF Instant Download/Delivery: 1118823001 , 978-1118823002
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Product details:
ISBN 10: 1118823001
ISBN 13: 978-1118823002
Author: Carl McDaniel Jr. , Roger Gates, Subramanian Sivarmakrishnan , Kelley Main
An accessible text offering a relevant approach to understanding and practicing marketing research The second Canadian edition of Marketing Research Essentials is co-authored by marketing researchers, offering students an inside look into the field. Marketing majors who our required to take a Marketing Research course can benefit from an understanding of what is successful and what isn’t. In a concise manner, the text presents real data by the people who have conducted the real research. The book covers data analysis in both Excel and SPSS.
Marketing Research Essentials 2nd Canadian Edition Table of contents:
Chapter 1: The Role of Marketing Research in Management Decision-Making
The Nature of Marketing
Marketing Research and Decision-Making
Visual Summary
Summary
Key Terms
Questions for Review & Critical Thinking
Real-Life Research • 1.1: Bring on the Cold!
Appendix 1A: Careers in Marketing Research
Appendix 1B: Marketing Research Ethics
Chapter 2: Problem Definition, Exploratory Research, and the Research Process
The Critical Importance of Correctly Defining the Problem
Marketing Research Process
Managing the Research Process
Visual Summary
Summary
Key Terms
Questions for Review & Critical Thinking
Working the Net
Real-Life Research • 2.1: Boosting the Chance of Business Success through Marketing Research
Chapter 3: Secondary Data Collection and Management
The Nature of Secondary Data
Internal Databases
Information Management
Visual Summary
Summary
Key Terms
Questions for Review & Critical Thinking
Working the Net
Real-Life Research • 3.1: Time to Change
Chapter 4: Qualitative Research
The Nature of Qualitative Research
The Importance of Focus Groups
Other Qualitative Methodologies
Visual Summary
Summary
Key Terms
Questions for Review & Critical Thinking
Working the Net
Real-Life Research • 4.1: Kraft Hockeyville
Chapter 5: Primary Data Collection: Observation
The Nature of Observation Research
Human Observation
Machine Observation
Observation Research on the Internet
Observation Research and Virtual Shopping
Visual Summary
Summary
Key Terms
Questions for Review & Critical Thinking
Working the Net
Real-Life Research • 5.1: Where’s the Beef?
Chapter 6: The Concept of Measurement and Attitude Scales
The Measurement Process
Step 1: Identify the Concept of Interest
Step 2: Develop a Construct
Step 3: Define the Concept Constitutively
Step 4: Define the Concept Operationally
Step 5: Develop a Measurement Scale
Step 6: Evaluate the Reliability and Validity of the Measurement Scale
Scaling Defined
Attitude Measurement Scales
Considerations in Selecting a Scale
Attitude Measures and Management Decision-Making
Visual Summary
Summary
Key Terms
Questions for Review & Critical Thinking
Working the Net
Real-Life Research • 6.1: Consumers’ Attitude toward Financial Services: Is Technology Helping?
Chapter 7: Questionnaire Design
The Role of a Questionnaire
Criteria for a Good Questionnaire
The Questionnaire Design Process
Impact of the Internet on Questionnaire Development
Costs, Profitability, and Questionnaires
Visual Summary
Summary
Key Terms
Questions for Review & Critical Thinking
Working the Net
Real-Life Research • 7.1: Understanding Buyer Behaviour
Chapter 8: Primary Data Collection: Surveys
Popularity of Survey Research
Types of Surveys
Determination of the Survey Method
Types of Errors in Survey Research
Marketing Research Interviewer
Visual Summary
Summary
Key Terms
Questions for Review & Critical Thinking
Working the Net
Real-Life Research • 8.1: Who Gives More?
Chapter 9: Online Marketing Research
The Online World
Using the Internet for Secondary Data
Online Qualitative Research
Online Survey Research
Commercial Online Panels
Mobile Marketing Research—The Next Step
Visual Summary
Summary
Key Terms
Questions for Review & Critical Thinking
Working the Net
Real-Life Research • 9.1: Good Things Come to Brands that Give
Chapter 10: Primary Data Collection: Experimentation and Test Marketing
What is an Experiment?
Demonstrating Causation
Experimental Setting
Experimental Validity
Extraneous Variables
Experimental Design, Treatment, and Effects
Selected Experimental Designs
Test Marketing
Limitations of Experimental Research
Visual Summary
Summary
Key Terms
Questions for Review & Critical Thinking
Working the Net
Real-Life Research • 10.1: Pita Pit
Chapter 11: Basic Sampling Issues
The Concept of Sampling
Developing a Sampling Plan
Sampling and Non-Sampling Errors
Probability Sampling Methods
Non-Probability Sampling Methods
Internet Sampling
Visual Summary
Summary
Key Terms
Questions for Review & Critical Thinking
Working the Net
Real-Life Research • 11.1: Canadian Tobacco Use
Chapter 12: Sample Size Determination
Determining Sample Size for Probability Samples
Normal Distribution
Population and Sample Distributions
Sampling Distribution of the Mean
Sampling Distribution of the Proportion
Determining Sample Size
Statistical Power
Visual Summary
Summary
Key Terms
Questions for Review & Critical Thinking
Working the Net
Real-Life Research • 12.1: Canadian Film and Music, Eh?
Exercises For Chapter 12
Chapter 13: Data Processing, Fundamental Data Analysis, and the Statistical Testing of Hypotheses
Overview of the Data Analysis Procedure
Step 1: Validation and Editing
Step 2: Coding
Step 3: Data Entry
Step 4: Machine Cleaning of Data
Step 5: Tabulation and Statistical Analysis
Descriptive Statistics
Evaluating Differences and Relationships
Statistical Significance
Hypothesis Testing
Visual Summary
Summary
Key Terms
Questions for Review & Critical Thinking
Working the Net
Real-Life Research • 13.1: ARE, Inc.
Data Analysis Exercises for Chapter 13
Chapter 14: Statistical Tests of Relation and Difference
Tests of Relation
Tests of Difference
Special Data Analysis Situations
Visual Summary
Summary
Key Terms
Questions for Review & Critical Thinking
Working the Net
Real-Life Research • 14.1: You Are Where You Eat
Data Analysis Exercises for Chapter 14
Chapter 15: Communicating the Research Results and Managing Marketing Research
The Research Report
The Presentation
Marketing Research Supplier Management
Visual Summary
Summary
Key Terms
Questions for Review & Critical Thinking
Working the Net
Real-Life Research • 15.1: More to It than Meets the Eye
Endnotes
Glossary
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