New Supervisor Training 1st edition by Elaine Biech – Ebook PDF Instant Download/Delivery: 1562869698, 978-1562869694
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Product details:
ISBN 10: 1562869698
ISBN 13: 978-1562869694
Author: Elaine Biech
Prepare and establish new front-line leaders with training that develops essential supervisory skills.
Investing in new supervisors increases productivity and organizational profitability, and it results in engaged, high-performing teams. Yet many new supervisors―the very people responsible for planning and organizing work in every organization―are often undertrained in the skills required to be a successful front-line leader.
In New Supervisor Training, training legend Elaine Biech presents innovative two-day, one-day, and half-day training workshops that help supervisors embrace their new roles and develop supervisory skills in five key areas: promoting communication, guiding the work, leading the workforce, coaching employee performance, and developing themselves.
Free tools and customization options
The free, ready-to-use resources (PDF) that accompany this book include downloadable presentation materials, agendas, handouts, assessments, and tools. All workshop program materials, including MS Office PowerPoint presentations and MS Word handouts, may be customized for an additional licensing fee. Browse the licensing options in the Custom Material License pricing menu.
About the Series
The ATD Workshop Series is written for trainers by trainers, because no one knows workshops as well as the practitioners who have done it all. Each publication weaves in today’s technology and accessibility considerations and provides a wealth of new content that can be used to create a training experience like no other. Other books in the series include Communication Skills Training, Leadership Training, and Coaching Training.
New Supervisor Training 1st Table of contents:
SECTION I: THE WORKSHOPS
1 TWO-DAY NEW SUPERVISOR TRAINING WORKSHOP
Two-Day Workshop Objectives
Two-Day Workshop Overview
Day-One Overview
Day-Two Overview
Two-Day Workshop Agenda: Day One
What to Do Between Workshop Days
Two-Day Workshop Agenda: Day Two
What to Do Next
2 ONE-DAY NEW SUPERVISOR TRAINING WORKSHOP
One-Day Workshop Objectives
One-Day Workshop Overview
One-Day Workshop Agenda
What to Do Next
3 HALF-DAY NEW SUPERVISOR TRAINING WORKSHOP
Half-Day Workshop Objectives
Half-Day Workshop Overview
Half-Day Workshop Agenda
What to Do Next
4 CUSTOMIZING THE NEW SUPERVISOR TRAINING WORKSHOP
Customizing the Content and Activities
Customizing the Workshop Format
New Supervisor Skills Series
Small Bites—Lunch-and-Learn Seminars
Theme-Based Workshops
Customizing Delivery With Technology
The Bare Minimum
What to Do Next
SECTION II: ESSENTIALS OF EFFECTIVE NEW SUPERVISOR TRAINING
5 IDENTIFYING NEEDS FOR NEW SUPERVISOR TRAINING
Why Needs Analysis?
Strategic Needs Analysis
Structured Interviews
Focus Groups
Surveys
Individual Learning Needs Analysis
The Bare Minimum
Key Points
What to Do Next
Additional Resources
6 UNDERSTANDING THE FOUNDATIONS OF TRAINING DESIGN
Basic Adult Learning Theory
More Theoretical Ideas Important to Learning
Multiple Intelligences
Whole Brain Learning
Theory Into Practice
Establishing a Framework
Identifying Behaviors
Practicing
Providing Feedback
Making It Relevant
The Bare Minimum
Key Points
What to Do Next
Additional Resources
7 LEVERAGING TECHNOLOGY TO MAXIMIZE AND SUPPORT DESIGN AND DELIVERY
Why Consider Learning Technologies?
Opportunities to Use Learning Technologies
When Designing Training
Before Training
During Training
After Training
While Building a Learning Community
The Bare Minimum
Key Points
What to Do Next
Additional Resources
8 DELIVERING YOUR NEW SUPERVISOR WORKSHOP: BE A GREAT FACILITATOR
The Learning Environment
Program Preparation Checklist
Participant Materials
Handouts
Presentation Slides
Workbooks and Journals
Videos
Toys, Noisemakers, and Other Props
Facilitator Equipment and Materials
A Strong Start: Introduction, Icebreakers, and Openers
Feedback
Role Plays
Participant Presentations
Ball Toss
Journaling
Questioning Skills
Training Room and Participant Management
A Word About Dealing With Difficult Participants
An Unforgettable End
The Bare Minimum
Key Points
What to Do Next
Additional Resources
9 EVALUATING WORKSHOP RESULTS
Levels of Measurement
Level 1: Measuring Participant Reactions
Level 2: Measuring the Extent to Which Participants Have Learned
Level 3: Measuring the Results of Training Back on the Job
Level 4: Measuring the Organizational Impact of Training
Return on Investment
Reporting Results
The Bare Minimum
Key Points
What to Do Next
Additional Resources
SECTION III: POST-WORKSHOP LEARNING
10 THE FOLLOW-UP COACH
The Pivotal Role of the Supervisor’s Manager
Before the Workshop Begins
During the Workshop
At the Close of the Workshop
After the Workshop
The Bare Minimum
What to Do Next
Additional Resources
SECTION IV: WORKSHOP SUPPORTING DOCUMENTS AND ONLINE SUPPORT
11 LEARNING ACTIVITIES
Learning Activities Included in New Supervisor Training
12 ASSESSMENTS
Assessments Included in New Supervisor Training
13 HANDOUTS
Handouts Included in New Supervisor Training
14 ONLINE TOOLS AND DOWNLOADS
Access to Free Supporting Materials
Customizable Materials
Working With the Files
PDF Documents
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