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Operations Management 9th Edition by Nigel Slack,Alistair Brandon Jones ISBN 1292254033 978-1292254036

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Product details:

ISBN 10: 1292254033 
ISBN 13: 978-1292254036
Author: Nigel Slack,Alistair Brandon Jones

This market-leading book is vital reading for everyone interested in operations management, whether studying for undergraduate and master’s degrees or professional qualifications.

Table of contents:

Part One – Directing the operation

1. Operations management

2. Operations performance

3. Operations strategy

4. Product and service innovation

5. The structure and scope of operations

Part Two – Designing the operation

6. Process design

7. Layout and flow

8. Process technology

9. People in operations

Part Three – Deliver

10. Planning and control

11. Capacity management

12. Supply chain management

13. Inventory management

14. Planning and control systems

15. Lean operations

Part Four – Development

16. Operations improvement

17. Quality management

18. Managing risk and recovery

19. Project management

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