Organizational Behavior in Health Care 3rd Edition by Nancy Borkowski, Katherine Meese ISBN 1284099881 9781284099881

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Product details:

ISBN 10: 1284099881

ISBN 13: 978-1284099881

Author: Nancy Borkowski, Katherine A. Meese

Organizational Behavior in Health Care 3rd Edition: The U.S. health care industry continues to grow and change dramatically. With the passage of the Affordable Care Act, the industry has experienced some of the most dynamic changes that health care managers have seen. In the coming years, more system-wide changes will occur as we continue our push forward to achieve value-based health care. Health care managers are quickly learning that what worked in the past may not work in the future. Organizational Behavior in Health Care, Third Edition is specifically written for health care managers who are on the front lines every day, motivating and leading others in a constantly changing, complex environment.Designed for graduate-level study, this book introduces the reader to the behavioral science literature relevant to the study of individual and group behavior, specifically in healthcare organizational settings. Using an applied focus, it provides a clear and concise overview of the essential topics in organizational behavior from the healthcare manager’s perspective.The Third Edition offers:• More application examples of the theories and concepts throughout all chapters• New and updated case studies• Diversity chapter updated for recent demographic changes affecting the industry• Contemporary leadership chapter broadened to include collaborative leadership characteristics and skill set.

 

Organizational Behavior in Health Care 3rd Edition Table of contents:

Part I—Introduction
Chapter 1 Overview and History of Organizational Behavior
Chapter 2 Diversity and Cultural Competency in Health Care
Chapter 3 Attitudes and Perceptions
Chapter 4 Workplace Communication

Part II—Understanding Individual Behaviors
Chapter 5 Content Theories of Motivation
Chapter 6 Process Theories of Motivation
Chapter 7 Attribution Theory and Motivation

Part III—Leadership
Chapter 8 Power, Politics, and Influence
Chapter 9 Trait and Behavioral Theories of Leadership
Chapter 10 Contingency Theories and Situational Models of Leadership
Chapter 11 Contemporary Leadership Theories

Part IV—Intrapersonal and Interpersonal Issues
Chapter 12 Stress in the Workplace and Stress Management
Chapter 13 Decision Making
Chapter 14 Conflict Management and Negotiation Skills

Part V—Groups and Teams
Chapter 15 Overview of Group Dynamics
Chapter 16 Groups
Chapter 17 Work Teams and Team Building

Part VI—Managing Organizational Change
Chapter 18 Organization Development
Chapter 19 Managing Resistance to Change

 

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