Principles of Operations Management 9th Edition by Jay Heizer,Barry Render 0132968363 9780132968362

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ISBN 10:0132968363
ISBN 13:9780132968362 
Author: Jay Heizer,Barry Render

Directed primarily toward undergraduate business college/university majors, this text also provides practical content to current and aspiring industry professionals.

Principles of Operations Management, 9/e presents a broad introduction to the field of operations in a realistic and practical manner, while offering the largest and most diverse collection of problems on the market. The problems found in this text also contain ample support—found in the book’s solved-problems and worked examples.

Principles of Operations Management 9th  Table of contents:

Module 1: Introduction to Management
Why It Matters: Introduction to Management
Introduction to Management
What Is Management?
Introduction to Primary Functions of Management
Primary Functions of Management
Introduction to Types of Managers and Their Roles
Types of Managers
Management Roles
Introduction to the Advantages of Managing People Well
The Advantages of Managing People Well
Putting It Together: Introduction to Management

Module 2: History of Management
Why It Matters: History of Management
Introduction to Scientific Management
Scientific Management
Introduction to Bureaucratic Management
Bureaucratic Management
Introduction to Humanistic Management
Humanistic Management
Introduction to Current Developments in Management Practices
Current Developments in Management Practices
Putting It Together: History of Management

Module 3: Planning and Mission
Why It Matters: Planning and Mission
Introduction to Mission, Vision, and Values
Mission, Vision, and Values
Introduction to Pros and Cons of Planning
Pros and Cons of Planning
Introduction to the Planning Cycle
The Planning Cycle
Introduction to Types of Plans and Common Planning Tools
Types of Plans and Common Planning Tools
Putting It Together: Planning and Mission

Module 4: Environments and Strategic Management
Why It Matters: Environments and Strategic Management
Introduction to the Role of Strategy in Management
The Role of Strategy in Management
Introduction to Common Frameworks for Evaluating the Business Environment
Common Frameworks for Evaluating the Business Environment
Introduction to Common Frameworks for Situational Analysis
Common Frameworks for Situational Analysis
Introduction to Stages and Types of Strategy
Stages and Types of Strategy
Introduction to How Environment Affects Strategy
How Environment Affects Strategy
Putting It Together: Environments and Strategic Management

Module 5: Decision Making
Why It Matters: Decision Making
Introduction to Barriers to Individual Decision Making and Styles of Decision Making
Barriers to Individual Decision Making
Styles of Decision Making
Introduction to Rational Decision Making vs. Other Types of Decision Making
Rational Decision Making vs. Other Types of Decision Making
Introduction to Evidence-Based Decision Making
Evidence-Based Decision Making
Introduction to Using a Decision Tree
Using a Decision Tree
Introduction to Managing Group Decision Making
Managing Group Decision Making
Putting It Together: Decision Making

Module 6: Organizational Structures
Why It Matters: Organizational Structures
Introduction to the Purpose of Organization
The Purpose of Organization
Introduction to Common Organizational Structures
Common Organizational Structures
Introduction to Factors Impacting Organizational Design
Factors Impacting Organizational Design
Introduction to Current Trends in Organization and Job Design
Current Trends in Organization and Job Design
Putting It Together: Organizational Structures

Module 7: Human Resource Management
Why It Matters: Human Resource Management
Introduction to Purpose of Human Resource Management
Purpose of Human Resource Management
Introduction to Laws Affecting Human Resource Practices
Laws Affecting Human Resource Practices
Introduction to Recruiting and Selecting Qualified Job Applicants
Recruiting and Selecting Qualified Job Applicants
Introduction to Employee Orientation and Training
Employee Orientation and Training
Introduction to Employee Development and Performance Evaluations
Employee Development and Performance Evaluations
Introduction to Employee Compensation, Incentive, and Benefits Strategies
Employee Compensation, Incentive, and Benefits Strategies
Introduction to Employee Separation and Termination
Employee Separation and Termination
Introduction to Current Trends and Challenges in HR Management
Current Trends and Challenges in HR Management
Putting It Together: Human Resource Management

Module 8: Groups, Teams, and Teamwork
Why It Matters: Groups, Teams, and Teamwork
Introduction to Common Group Behaviors
Common Group Behaviors
Introduction to Types of Teams
Types of Teams
Introduction to Building Effective Teams
Building Effective Teams
Introduction to the Five Stages of Team Development
The Five Stages of Team Development
Introduction to Conflict Within Teams
Conflict Within Teams
Putting It Together: Groups, Teams, and Teamwork

Module 9: Culture and Diversity
Why It Matters: Culture and Diversity
Introduction to Organizational Culture
What Is Organizational Culture?
Introduction to Key Dimensions of Organizational Culture
Key Dimensions of Organizational Culture
Introduction to Influences on Organizational Culture
Influences on Organizational Culture
Introduction to Cultural Change
Initiating and Fostering Cultural Change
Introduction to Employee Diversity
Employee Diversity
Putting It Together: Culture and Diversity

Module 10: Leadership
Why It Matters: Leadership
Introduction to Leadership
What Is Leadership?
Introduction to What Makes an Effective Leader
What Makes an Effective Leader?
Introduction to Effective vs. Poor Leadership
Effective vs. Poor Leadership
Introduction to Situational Theories of Leadership
Situational Theories of Leadership
Introduction to Transformational and Transactional Theories of Leadership
Transformational and Transactional Theories of Leadership
Putting It Together: Leadership

Module 11: Motivation
Why It Matters: Motivation
Introduction to the Importance of Employee Motivation
The Importance of Employee Motivation
Introduction to Needs-Based Theories of Motivation
Needs-Based Theories of Motivation
Introduction to Process-Based Theories of Motivation
Process-Based Theories of Motivation
Introduction to Job Characteristics that Affect Motivation
Job Characteristics that Affect Motivation
Introduction to Goal-Setting Theory
Goal-Setting Theory
Introduction to Reinforcement Theory
Reinforcement Theory
Introduction to a Manager’s Role in Motivating Employees
Manager’s Role in Promoting Motivation
Putting It Together: Motivation

Module 12: The Individual and the Organization
Why It Matters: The Individual and the Organization
Introduction to Personal Values and Personality at Work
Personal Values and Personality at Work
Introduction to Common Management Biases
Common Management Biases
Introduction to Attitudes that Affect Job Performance
Attitudes that Affect Job Performance
Introduction to Job Fitness and Performance
Job Fitness and Performance
Putting It Together: The Individual and the Organization

Module 13: Ethics in Business
Why It Matters: Ethics in Business
Introduction to the Need for Ethics in the Workplace
The Need for Ethics in the Workplace
Introduction to US Sentencing Guidelines for Organizations
US Sentencing Guidelines for Organizations
Introduction to Influences on Ethical Choices
Influences on Ethical Choices
Introduction to How Managers Can Encourage Ethical Behavior
How Managers Can Encourage Ethical Behavior
Introduction to Corporate Social Responsibility
Corporate Social Responsibility
Putting It Together: Ethics in Business

Module 14: Communication
Why It Matters: Communication
Introduction to Communication and Management
Communication and Management
Introduction to Typical Communication Flows
Typical Communication Flows
Introduction to Barriers to Effective Communication
Barriers to Effective Communication
Introduction to Channels of Business Communication
Channels of Business Communication
Putting It Together: Communication

Module 15: Control
Why It Matters: Control
Introduction to Control in the Business Setting
What Does Control Mean in the Business Setting?
Introduction to the Control Process
The Control Process
Introduction to Levels and Types of Control
Levels and Types of Control
Introduction to the Need for a Balanced Scorecard
The Need for a Balanced Scorecard
Introduction to Financial and Nonfinancial Controls
Financial and Nonfinancial Controls
Putting It Together: Control

Module 16: Globalization and Business
Why It Matters: Globalization and Business
Introduction to Current Trends in Global Business
Current Trends in Global Business
Introduction to Tradeoffs in Global Business
Risk Tradeoffs in Global Business
Introduction to Dimensions of Cultural Difference
Dimensions of Cultural Difference and Their Effect
Introduction to Responding to Cultural Differences
Global Business Strategies for Responding to Cultural Differences
Introduction to Effective Training for International Assignments
Effective Training for International Assignments
Putting It Together: Globalization and Business

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