Principles of Supply Chain Management A Balanced Approach 5th Edition by Joel Wisner – Ebook PDF Instant Download/Delivery: 133740649X, 9781337406499
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Product details:
ISBN 10: 133740649X
ISBN 13: 9781337406499
Author: Joel Wisner
Examine the latest practices, trends, and emerging developments as PRINCIPLES OF SUPPLY CHAIN MANAGEMENT: A BALANCED APPROACH, 5E guides you step-by-step through the management of all supply chain activity. You review issues related to both domestic and global supply chains as comprehensive, one-of-a-kind coverage encompasses important processes in operations, purchasing, logistics, as well as process integration. A balanced approach follows the natural flow through the supply chain. Well-organized chapters demonstrate the practical applications of supply chain management in today’s workplace with the help of intriguing SCM Profiles and interesting real business examples. Relevant end-of-chapter questions, problems, and new cases help you put what you learn into practice as you sharpen your management skills.
Principles of Supply Chain Management A Balanced Approach 5th Table of contents:
Part 1. Supply Chain Management: An Overview
Chapter 1. Introduction to Supply Chain Management
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Supply Chain Management Defined
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The Importance of Supply Chain Management
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The Origins of Supply Chain Management in the United States
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The Foundations of Supply Chain Management
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Supply Elements
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Operations Elements
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Logistics Elements
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Integration Elements
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Current Trends in Supply Chain Management
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Use of Supply Chain Analytics
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Improving Supply Chain Sustainability
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Increasing Supply Chain Visibility
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Summary
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Key Terms
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Discussion Questions
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Essay/Project Questions
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Cases
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Appendix 1.1. The Beer Game
Part 2. Supply Issues in Supply Chain Management
Chapter 2. Purchasing Management
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A Brief History of Purchasing Terms
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The Role of Supply Management in an Organization
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The Financial Significance of Supply Management
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The Purchasing Process
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The Manual Purchasing System
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The Material Requisition
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Electronic Procurement Systems (e-Procurement)
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Small-Value Purchase Orders
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Procurement Credit Card/Corporate Purchasing Card
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Blanket or Open-End Purchase Orders
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Blank Check Purchase Orders
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Stockless Buying or System Contracting
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Petty Cash
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Standardization and Simplification of Materials and Components
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Accumulating Small Orders to Create a Large Order
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Using a Fixed Order Interval for Specific Materials/Supplies
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Sourcing Decisions: The Make-or-Buy Decision
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Reasons for Buying or Outsourcing
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Reasons for Making
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Make-or-Buy Break-Even Analysis
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Roles of the Supply Base
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Supplier Selection
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The Total Cost of Ownership Concept
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How Many Suppliers to Use
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Reasons Favoring a Single Supplier
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Reasons Favoring Multiple Suppliers
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Purchasing Organization
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Advantages of Centralization
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Advantages of Decentralization
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Global Sourcing
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Reasons for Global Sourcing
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Procurement in Government and Nonprofit Agencies
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Characteristics of Public Procurement
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Summary
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Key Terms
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Discussion Questions
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Essay/Project Questions
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Spreadsheet Problems
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Cases
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Additional Resources
Chapter 3. Creating and Managing Supplier Relationships
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Developing Supplier Relationships
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Building Trust
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Shared Vision and Objectives
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Personal Relationships
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Mutual Benefits and Needs
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Commitment and Top Management Support
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Change Management
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Information Sharing and Communication
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Relationship Capabilities
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Performance Metrics
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Continuous Improvement
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Monitoring Supplier Relationships
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Key Points
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Supplier Evaluation and Certification
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Weighted Criteria Evaluation System
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External Certifications (ISO 9000, ISO 14000)
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Supplier Development
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Supplier Recognition Programs
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Supplier Relationship Management
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Summary
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Key Terms
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Discussion Questions
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Problems
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Essay/Project Questions
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Cases
Chapter 4. Ethical and Sustainable Sourcing
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Ethical and Sustainable Sourcing Defined
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Ethical Sourcing
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Sustainable Sourcing
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Developing Ethical and Sustainable Sourcing Strategies
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Ethical and Sustainable Sourcing Initiatives
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Ethical and Sustainable Supplier Certification Programs
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Supply Base Rationalization Programs
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Outsourcing Products and Services
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Early Supplier Involvement
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Vendor Managed Inventories
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Strategic Alliance Development
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Negotiating Win–Win Strategic Alliance Agreements
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Rewarding Supplier Performance
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Benchmarking Successful Sourcing Practices
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Assessing and Improving the Firm’s Sourcing Function
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Summary
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Key Terms
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Discussion Questions
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Essay/Project Questions
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Cases
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Additional Resources
Chapter 5. Demand Forecasting
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The Importance of Demand Forecasting
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Forecasting Techniques
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Qualitative Methods
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Quantitative Methods
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Cause-and-Effect Models
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Forecast Accuracy
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Collaborative Planning, Forecasting, and Replenishment
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Useful Forecasting Websites
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Forecasting Software
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Cloud-Based Forecasting
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Summary
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Key Terms
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Discussion Questions
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Problems
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Essay/Project Questions
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Cases
Part 3. Operations Issues in Supply Chain Management
Chapter 6. Resource Planning Systems
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Operations Planning
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Aggregate Production Plan
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Chase, Level, and Mixed Production Strategies
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Master Production Schedule
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Time Fence
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Available-to-Promise Quantities
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Bill of Materials
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Material Requirements Plan
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Key Terms
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Capacity Planning
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Capacity Strategies
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Distribution Requirements Plan
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Legacy MRP Systems
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Manufacturing Resource Planning
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Enterprise Resource Planning Systems
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Development and Growth
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Implementation
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Advantages and Disadvantages
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Software Applications
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Summary
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Key Terms
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Discussion Questions
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Essay/Project Questions
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Spreadsheet Problems
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Cases
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Additional Resources
Chapter 7. Inventory Management
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Dependent and Independent Demand
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Functions and Types of Inventory
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Inventory Costs and Investment
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ABC Inventory Control System
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Radio Frequency Identification
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Inventory Models
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EOQ Model
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Quantity Discount Model
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Economic Manufacturing Quantity Model
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Statistical Reorder Point
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Continuous and Periodic Review Systems
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Summary
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Key Terms
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Discussion Questions
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Essay/Project Questions
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Spreadsheet Problems
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Cases
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Additional Resources
Chapter 8. Process Management—Lean and Six Sigma in the Supply Chain
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Lean Production and Toyota Production System
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Lean Thinking and Supply Chain
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Elements of Lean
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Waste Elimination
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Supply Chain Relationships
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Layouts
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Inventory and Setup Time Reduction
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Small Batch Scheduling
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Continuous Improvement
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Workforce Commitment
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Environmental Impact
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Origins of Six Sigma
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Lean vs. Six Sigma
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Lean Six Sigma
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Elements of Six Sigma
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Contributions by Deming, Crosby, Juran
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Malcolm Baldrige National Quality Award
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ISO 9000 & 14000
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DMAIC Cycle
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Six Sigma Training Levels
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Statistical Tools
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Flow Diagrams
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Check Sheets
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Pareto Charts
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Cause-and-Effect Diagrams
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Statistical Process Control (SPC)
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SPC in Supply Chain
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Summary
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Key Terms
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Discussion Questions
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Essay/Project Questions
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Problems
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Cases
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Additional Resources
Part 4. Distribution Issues in Supply Chain Management
Chapter 9. Domestic U.S. and Global Logistics
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Transportation Fundamentals
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Legal Forms & Modes of Transport
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Intermodal Transportation
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Pricing, Security, and Regulation
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Warehousing & Distribution
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Types, Risk Pooling, Lean Warehousing
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Impacts on Supply Chain
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3PL Services
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Intermediaries
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Environmental Sustainability
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Logistics Software
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TMS, WMS, GTM Systems
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Global Logistics
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Freight Security
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Intermediaries
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Foreign-Trade Zones
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NAFTA
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Reverse Logistics
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Supply Chain and Environmental Impact
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Summary
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Key Terms
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Discussion Questions
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Essay/Project Questions
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Problems
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Cases
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Additional Resources
Chapter 10. Customer Relationship Management
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CRM Defined
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Tools and Components
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Customer Segmentation
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Behavior Prediction
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Communication Personalization
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Sales Force Tools
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Managing Service Capabilities
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Designing CRM Programs
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Planning
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Stakeholder Involvement
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Application Selection
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Performance Measures
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User Training
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CRM Trends
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Usability, Personalization, Connectivity, Small Data
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Summary
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Key Terms
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Discussion Questions
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Essay/Project Questions
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Problems
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Cases
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Additional Resources
Chapter 11. Global Location Decisions
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Global Location Strategies
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Critical Factors
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Trade Agreements and WTO
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National Competitiveness
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World Economic Forum Pillars
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Taxes, Currency, Environmental and Labor Factors
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Facility Location Techniques
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Weighted-Factor, Break-Even Models
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Business Clusters
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Sustainability
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Additive Manufacturing Impacts
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Summary
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Key Terms
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Discussion Questions
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Essay/Project Questions
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Problems
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Cases
Chapter 12. Service Response Logistics
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Service Operations Overview
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Productivity and Global Issues
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Strategy Development
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Delivery Systems
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Location/Layout Strategies
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Supply Chain in Services
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Service Quality
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Managing Logistics Concerns
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Capacity, Queue Times, Distribution, Quality
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Summary
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Key Terms
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Discussion Questions
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Essay/Project Questions
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Problems
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Cases
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Additional Resources
Part 5. Integration Issues in Supply Chain Management
Chapter 13. Supply Chain Process Integration
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SCM Integration Model
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Identifying Partners
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Strategy Alignment
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Performance Measures
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Internal and External Integration
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Annual Reevaluation
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Obstacles to Integration
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Silo Mentality
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Lack of Visibility, Trust, Knowledge
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Bullwhip Effect
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Managing Risk and Security
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Summary
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Key Terms
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Discussion Questions
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Essay/Project Questions
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Cases
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Additional Resources
Chapter 14. Performance Measurement along Supply Chains
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Viewing Supply Chains Competitively
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Understanding Customers and Partners
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Adjusting Capabilities
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Traditional Metrics
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Costs, Revenue, Profit
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Performance Standards
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Productivity/Utilization
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World-Class Metrics
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Balanced Scorecard
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SCOR Model
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Environmental Performance
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Web-Based Scorecards
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Summary
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Key Terms
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Discussion Questions
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Problems
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Essay/Project Questions
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Cases
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Additional Resources
Appendices
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Appendix 1. Areas Under the Normal Curve
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Appendix 2. Answers to Selected End-of-Chapter Problems
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Tags: Joel Wisner, Supply Chain, Balanced Approach


