Quality and Performance Excellence Management Organization and Strategy 7th edition by James Evans – Ebook PDF Instant Download/Delivery: 1133955932 , 9781133955931
Full download Quality and Performance Excellence Management Organization and Strategy 7th edition after payment
Product details:
ISBN 10: 1133955932
ISBN 13: 9781133955931
Author: James Evans
Delivering cutting-edge coverage that includes the latest thinking and practices from the field, QUALITY AND PERFORMANCE EXCELLENCE, 7e presents the basic principles and tools associated with quality and performance excellence using relevant, real-world illustrations and examples. The text thoroughly illustrates how these basic principles and methods have been put into effect in a variety of organizations. It also illustrates the relationship between basic principles and the popular theories and models studied in management courses. Excellent case studies focus on large and small companies in manufacturing and service industries in North and South America, Europe, and Asia-Pacific. Available with InfoTrac Student Collections http://gocengage.com/infotrac.
Quality and Performance Excellence Management Organization and Strategy 7th Table of contents:
Part I: FOUNDATIONS OF QUALITY AND PERFORMANCE EXCELLENCE.
1. Introduction to Quality and Performance Excellence.
2. Frameworks for Quality and Performance Excellence.
3. Tools and Techniques for Quality Design and Control.
4. Tools and Techniques for Quality Improvement.
Part II: PERFORMANCE EXCELLENCE, STRATEGY, AND ORGANIZATIONAL THEORY.
5. Competitive Advantage and Strategic Management for Performance Excellence.
6. Quality in Customer-Supplier Relationships.
7. Designing Organizations for Performance Excellence.
Part III: PERFORMANCE EXCELLENCE AND ORGANIZATIONAL BEHAVIOR.
8. Quality Teamwork.
9. Engagement, Empowerment, and Motivation.
Part IV: LEADERSHIP AND ORGANIZATIONAL CHANGE.
10. Leadership for Performance Excellence.
11. Performance Excellence and Organizational Change.
People also search for Quality and Performance Excellence Management Organization and Strategy 7th :
managing for quality and performance excellence
managing for quality and performance excellence pdf
managing for quality and performance excellence 11th edition pdf
building and sustaining quality and performance excellence
managing for quality and performance excellence 10th edition
Tags: James Evans, Performance Excellence, Management Organization