Quality in Audiology 1st edition by Brian Taylor – Ebook PDF Instant Download/Delivery: 1597564729 , 978-1597564724
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Product details:
ISBN 10: 1597564729
ISBN 13: 978-1597564724
Author: Brian Taylor
Quality in the broadest sense of the term is the true differentiator in today s age of economic uncertainty and disruptive technology. As over-the-counter and other low cost distribution systems of hearing aid technology gain in popularity, the audiologist is challenged to maintain a thriving practice. Audiologists that are able to differentiate their practice based on quality service delivery are able to maintain success- even in times of great economic uncertainty.
Quality in Audiology provides a detailed road map for how both clinicians and business managers alike can apply various components of Six Sigma, Total Quality Management and other quality initiatives to improve both the delivery of services to patients and the overall performance of their practice. It covers everything from the reception area to the marketing and operations of the practice. This book provides readers with several tools as well as a step-by-step plan for improving quality across all facets of their practice.
Quality in Audiology 1st Table of contents:
Chapter1 : Introduction
Chapter 2: Content
Chapter 3: Conclusion
Chapter 4: Appendices
Chapter 5: Glossary
Chapter 6: References
Chapter 7: Index
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Tags: Brian Taylor, Quality in Audiology