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Supply Chain Management A Logistics Perspective 11th Edition By C John Langley ISBN 035744213X 9780357442135

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ISBN 10: 035744213X 
ISBN 13: 9780357442135
Author: C John Langley

Using a reader-friendly style and straightforward, interesting approach, SUPPLY CHAIN MANAGEMENT: A LOGISTICS PERSPECTIVE, 11E blends logistics theory with practical applications. The latest content highlights emerging issues, technology developments, and global changes in the constantly evolving field of supply chain management today. This digital edition examines today’s real companies and how public and private organizations are responding to the continual pressure to modernize and transform their supply chains. Updated features and short cases offer hands-on managerial experience as you examine the key decisions and circumstances that supply chain managers face daily. New profiles introduce each chapter with real organizations, people, or events that emphasize the relevance of what you are learning. Technology-focused features and global content examine key areas where change is occurring and provide a meaningful perspective on how today’s changes impact current and future supply chains.

Supply Chain Management A Logistics Perspective 11th Table of contents:

  • Part I: Supply Chain Foundations

    • Chapter 1: Supply Chain Management: An Overview

      • Introduction

      • Shaping the Supply Chains of the Twenty-First Century: Evolution and Change (Globalization, Technology, Organizational Consolidation and Power Shifts, The Empowered Consumer, Government Policy and Regulation, Sustainability)

      • Supply Chains: Development and Shaping for the Twenty-First Century

      • Major Supply Chain Issues (Supply Chain Networks, Complexity, Inventory Deployment, Information, Cost and Value, Organizational Relationships, Performance Measurement, Technology, Transportation Management, Supply Chain Security, Talent Management)

    • Chapter 2: Global Dimensions of Supply Chains

      • Introduction

      • Rationale for Global Trade and Commerce

      • Contributing Factors for Global Commerce and Supply Chain Flows (Global Demographics, Land and Resources, Technology and Information)

      • Global Supply Chain Flows

      • Supply Chains in a Global Economy

      • Global Markets and Strategy

      • Supply Chain Security: A Balancing Act

    • Chapter 3: Role of Logistics in Supply Chains

      • Introduction

      • What Is Logistics?

      • Value-Added Roles of Logistics (Form Utility, Place Utility and Time Utility, Quantity Utility, Possession Utility)

      • Logistics Activities (Transportation, Storage, Packaging, Materials Handling, Inventory Control, Order Fulfillment, Forecasting, Production Planning, Procurement, Customer Service, Facility Location, Other Activities)

      • Logistics in the Economy: A Macro Perspective

      • Logistics in the Firm: The Micro Dimension (Logistics Interfaces with Manufacturing or Operations, Logistics Interfaces with Marketing, Logistics Interfaces with Other Areas)

      • Logistics in the Firm: Factors Affecting the Cost and Importance of Logistics (Competitive Relationships, Product Relationships, Spatial Relationships, Logistics and Systems Analysis)

    • Chapter 4: Supply Chain and Omni-Channel Network Design

      • Introduction

      • The Need for Long-Range Planning (Strategic Importance of Supply Chain Network Design, Changes to Global Trade Patterns, Other Factors Affecting Network Design)

      • Supply Chain Network Design Process

      • Current Trends Governing Site Selection

      • Modeling Approaches (Optimization Models, Simulation Models, Heuristic Models, Example of a Heuristic Modeling Approach: The Grid Technique, Important Supply Chain Modeling Issues and Concerns)

      • Omni-Channel Network Design (Introduction, Channels of Distribution, Customer Fulfillment Models)

  • Part II: Supply Chain Fundamentals

    • Chapter 5: Sourcing Materials and Services

      • Introduction

      • The Procurement Process

      • Importance of Sourcing in the Supply Chain

      • Strategic Sourcing

      • Supplier Relationships and Management

      • Ethical and Sustainable Sourcing

    • Chapter 6: Operations – Producing Goods and Services

      • Introduction

      • Manufacturing and Operations Processes

      • Capacity Planning

      • Production Planning and Scheduling

      • Quality Management

      • Lean Principles in Operations

    • Chapter 7: Demand Management

      • Introduction

      • The Role of Demand Management in the Supply Chain

      • Forecasting Techniques and Approaches

      • Sales and Operations Planning (S&OP)

      • Collaborative Planning, Forecasting, and Replenishment (CPFR)

    • Chapter 8: Order Management and Customer Service

      • Introduction

      • The Order Cycle

      • Order Fulfillment Process

      • Customer Relationship Management (CRM)

      • Measuring Customer Service Performance

  • Part III: Cross-Chain Logistics Processes

    • Chapter 9: Managing Inventory in the Supply Chain

      • Introduction

      • The Role and Importance of Inventory

      • Types of Inventory

      • Inventory Costs

      • Inventory Management Approaches (EOQ, JIT, MRP, DRP, VMI)

      • Inventory Classification and Control

    • Chapter 10: Distribution – Managing Fulfillment Operations

      • Introduction

      • The Role of Distribution in the Supply Chain

      • Distribution Facility Functions (Warehousing, Cross-Docking, etc.)

      • Types of Distribution Facilities

      • Distribution Planning and Strategies

      • Technology in Distribution

    • Chapter 11: Transportation – Managing the Flows of the Supply Chain

      • Introduction

      • The Importance of Transportation in Supply Chains

      • Modes of Transportation (Rail, Motor, Water, Pipeline, Air)

      • Intermodal Transportation

      • Carrier Selection and Management

      • Freight Rates and Pricing

      • Transportation Management Systems (TMS)

  • Part IV: Supply Chain Challenges and Future Directions

    • Chapter 12: Aligning Supply Chains

      • Introduction

      • Supply Chain Relationships and Integration

      • Collaboration and Alliances

      • Supply Chain Security and Risk Management

    • Chapter 13: Supply Chain Performance Measurement and Financial Analysis

      • Introduction

      • Key Performance Indicators (KPIs)

      • Supply Chain Financial Metrics

      • Benchmarking

      • Supply Chain Analytics

    • Chapter 14: Supply Chain Technology – Managing Information Flows

      • Introduction

      • The Role of Information Technology in Supply Chains

      • Enterprise Resource Planning (ERP) Systems

      • Supply Chain Software Categories (SCM Suites, Best-of-Breed)

      • Emerging Technologies (Blockchain, AI, IoT)

    • Chapter 15: Strategic Challenges and Change for Supply Chains

      • Introduction

      • Current and Future Trends (Sustainability, Resiliency, Digitalization)

      • Supply Chain Design for the Future

      • Talent Management in Supply Chains

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Tags: C John Langley, Management, Logistics