Test Bank for Business and Professional Communication 3rd Edition by Steven Beebe, Timothy Mottet – Ebook PDF Instant Download/Delivery: 0133973484, 978-0133973488
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Product details:
ISBN 10: 0133973484
ISBN 13: 978-0133973488
Author: Steven Beebe, Timothy Mottet
NOTE: This edition features the same content as the traditional text in a convenient, three-hole-punched, loose-leaf version. Books a la Carte also offer a great value—this format costs significantly less than a new textbook. Before purchasing, check with your instructor or review your course syllabus to ensure that you select the correct ISBN.
This comprehensive book focuses on the core concepts and skills of business and professional communication, with an emphasis on leadership for today’s global workplace.
Business and Professional Communicationis organized around five fundamental principles of communication, providing a useful pedagogical framework for the reader. These principles are applied to a variety of business and professional contexts, including workplace relationships, interviewing, group and team work and giving presentations. Readers learn how to be aware of their communication, to use verbal and nonverbal messages and listen effectively and then, to adapt their communication to others’ needs and styles.
Business and Professional Communication 3rd Table of contents:
Part 1: Foundations of Communication
- Chapter 1: The Importance of Communication in the Workplace
- The Communication Process
- Types of Communication (Verbal, Nonverbal, Written)
- Communication Ethics and Professionalism
- Chapter 2: Interpersonal Communication
- Building and Maintaining Relationships
- Active Listening and Interpersonal Skills
- Communication Styles and Cultural Differences
- Chapter 3: Communication in Teams
- Teamwork and Collaboration
- Group Dynamics and Decision Making
- Effective Team Communication Strategies
- Conflict Resolution in Teams
Part 2: Professional Communication Skills
- Chapter 4: Business Writing
- Principles of Effective Writing (Clarity, Conciseness, Accuracy)
- Writing Business Letters, Memos, and Emails
- Proposals and Reports
- Technical Writing
- Chapter 5: Presentations and Public Speaking
- Preparing and Delivering Effective Presentations
- Visual Aids and Presentation Software
- Public Speaking Anxiety and Strategies for Overcoming It
- Chapter 6: Communication Technology
- Using Technology for Communication (Email, Video Conferencing, Social Media)
- Digital Communication Etiquette
- Online Communication and Collaboration Tools
Part 3: Communication in the Workplace
- Chapter 7: Workplace Communication
- Communicating with Supervisors, Colleagues, and Clients
- Giving and Receiving Feedback
- Negotiation and Conflict Resolution
- Chapter 8: Communication in a Global Context
- Cross-cultural Communication
- Global Business Etiquette
- Communicating in a Multicultural Workplace
Part 4: Career Development
- Chapter 9: Job Searching and Interviewing
- Resume and Cover Letter Writing
- Interview Preparation and Techniques
- Networking and Career Development
Appendices
- Appendix A: Grammar and Mechanics Review
- Appendix B: Communication Resources
- Appendix C: Case Studies in Business Communication
- Appendix D: Glossary of Terms
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Steven Beebe,Timothy Mottet,Professional Communication