Test Bank for Business Ethics Ethical Decision Making and Cases 10th Edition by Ferrell, John Fraedrich, Linda Ferrell ISBN 1285423712 9781285423715

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ISBN 10: 1285423712
ISBN 13: 9781285423715
Author: Ferrell, John Fraedrich, Linda Ferrell

Packed with cases, exercises, simulations, and practice tests, the market-leading BUSINESS ETHICS: ETHICAL DECISION MAKING AND CASES, Tenth Edition, thoroughly covers the complex environment in which managers confront ethical decision making. Using a proven managerial framework, this accessible, applied text addresses the overall concepts, processes, and best practices associated with successful business ethics programs–helping readers see how ethics can be integrated into key strategic business decisions. Thoroughly revised, the new tenth edition incorporates coverage of new legislation affecting business ethics, the most up-to-date examples, and the best practices of high-profile organizations. It also includes 20 all-new or updated original case studies.

Business Ethics Ethical Decision Making and Cases 10th Table of contents:

Chapter 1. The Importance of Business Ethics

• Business Ethics Defined

• Why Study Business Ethics?

• A Crisis in Business Ethics

• Specific Issues

• The Reasons for Studying Business Ethics

• The Development of Business Ethics

  • Before 1960: Ethics in Business

  • The 1960s: The Rise of Social Issues in Business

  • The 1970s: Business Ethics as an Emerging Field

  • The 1980s: Consolidation

  • The 1990s: Institutionalization of Business Ethics

  • The Twenty-First Century of Business Ethics

• Developing an Organizational and Global Ethical Culture

• The Benefits of Business Ethics

  • Ethics Contributes to Employee Commitment

  • Ethics Contributes to Investor Loyalty

  • Ethics Contributes to Customer Satisfaction

  • Ethics Contributes to Profits

• Our Framework for Studying Business Ethics

• Summary

• Important Terms for Review

• Resolving Ethical Business Challenges

• Check Your EQ

Chapter 2. Stakeholder Relationships, Social Responsibility, and Corporate Governance

• Stakeholders Define Ethical Issues in Business

• Identifying Stakeholders

• A Stakeholder Orientation

• Social Responsibility and Ethics

• Issues in Social Responsibility

• Social Responsibility and the Importance of a Stakeholder Orientation

• Corporate Governance Provides Formalized Responsibility to Stakeholders

  • Views of Corporate Governance

  • The Role of Boards of Directors

  • Greater Demands for Accountability and Transparency

  • Executive Compensation

• Implementing a Stakeholder Perspective

  • Step 1: Assessing the Corporate Culture

  • Step 2: Identifying Stakeholder Groups

  • Step 3: Identifying Stakeholder Issues

  • Step 4: Assessing Organizational Commitment to Social Responsibility

  • Step 5: Identifying Resources and Determining Urgency

  • Step 6: Gaining Stakeholder Feedback

• Contributions of a Stakeholder Perspective

• Summary

• Important Terms for Review

• Resolving Ethical Business Challenges

• Check Your EQ

Chapter 3. Emerging Business Ethics Issues

• Recognizing an Ethical Issue (Ethical Awareness)

• Foundational Values for Identifying Ethical Issues

  • Integrity

  • Honesty

  • Fairness

• Ethical Issues and Dilemmas in Business

  • Misuse of Company Time and Resources

  • Abusive or Intimidating Behavior

  • Lying

  • Conflicts of Interest

  • Bribery

  • Corporate Intelligence

  • Discrimination

  • Sexual Harassment

  • Fraud

  • Consumer Fraud

  • Financial Misconduct

  • Insider Trading

  • Intellectual Property Rights

  • Privacy Issues

• The Challenge of Determining an Ethical Issue in Business

• Summary

• Important Terms for Review

• Resolving Ethical Business Challenges

• Check Your EQ

Chapter 4. The Institutionalization of Business Ethics

• Managing Ethical Risk Through Mandated and Voluntary Programs

• Mandated Requirements for Legal Compliance

  • Laws Regulating Competition

  • Laws Protecting Consumers

  • Laws Promoting Equity and Safety

  • Gatekeepers and Stakeholders

    • Accountants

    • Risk Assessment

• The Sarbanes–Oxley (SOX) Act

  • Public Company Accounting Oversight Board

  • Auditor and Analyst Independence

  • Whistle-Blower Protection

  • Cost of Compliance

• Dodd–Frank Wall Street Reform and Consumer Protection Act

  • New Financial Agencies

  • Consumer Financial Protection Bureau

  • Whistle-Blower Bounty Program

• Laws That Encourage Ethical Conduct

  • Federal Sentencing Guidelines for Organizations

  • Highly Appropriate Core Practices

• Voluntary Responsibilities

  • Cause-Related Marketing

  • Strategic Philanthropy

• The Importance of Institutionalization in Business Ethics

• Summary

• Important Terms for Review

• Resolving Ethical Business Challenges

• Check Your EQ

Chapter 5. Ethical Decision Making

• A Framework for Ethical Decision Making in Business

• Ethical Issue Intensity

• Individual Factors

• Organizational Factors

• Opportunity

• Business Ethics Intentions, Behavior, and Evaluations

• Using the Ethical Decision-Making Model to Improve Ethical Decisions

• Normative Considerations in Ethical Decision Making

• Institutions as the Foundation for Normative Values

• Implementing Principles and Core Values in Ethical Decision Making

• Understanding Ethical Decision Making

• Summary

• Important Terms for Review

• Resolving Ethical Business Challenges

• Check Your EQ

Chapter 6. Individual Factors: Moral Philosophies and Values

• Moral Philosophy Defined

• Moral Philosophies

  • Instrumental and Intrinsic Goodness

  • Teleology

  • Deontology

  • Relativist Perspective

  • Virtue Ethics

  • Justice

• Applying Moral Philosophy to Ethical Decision Making

• Cognitive Moral Development and Its Problems

• White-Collar Crime

• Individual Factors in Business Ethics

• Summary

• Important Terms for Review

• Resolving Ethical Business Challenges

• Check Your EQ

Chapter 7. Organizational Factors: The Role of Ethical Culture and Relationships

• Defining Corporate Culture

• The Role of Corporate Culture in Ethical Decision Making

• Ethical Frameworks and Evaluations of Corporate Culture

• Ethics as a Component of Corporate Culture

• Compliance versus Values-Based Ethical Cultures

• Differential Association

• Whistle-Blowing

• Leaders Influence Corporate Culture

• Power Shapes Corporate Culture

• Motivating Ethical Behavior

• Organizational Structure and Business Ethics

• Group Dimensions of Corporate Structure and Culture

  • Types of Groups

  • Group Norms

  • Variation in Employee Conduct

• Can People Control Their Actions Within a Corporate Culture?

• Summary

• Important Terms for Review

• Resolving Ethical Business Challenges

• Check Your EQ

Chapter 8. Developing an Effective Ethics Program

• The Responsibility of the Corporation as a Moral Agent

• The Need for Organizational Ethics Programs

• An Effective Ethics Program

• An Ethics Program Can Help Avoid Legal Problems

• Values Versus Compliance Programs

• Codes of Conduct

• Ethics Officers

• Ethics Training and Communication

• Systems to Monitor and Enforce Ethical Standards

• Continuous Improvement of an Ethics Program

• Common Mistakes in Designing and Implementing an Ethics Program

• Summary

• Important Terms for Review

• Resolving Ethical Business Challenges

• Check Your EQ

Chapter 9. Managing and Controlling Ethics Programs

• Implementing Ethics Programs

• The Ethics Audit

• Benefits of Ethics Auditing

• Ethical Crisis Management and Recovery

• Measuring Nonfinancial Ethical Performance

• Risks and Requirements in Ethics Auditing

• The Auditing Process

  • Secure Commitment of Top Managers and Board of Directors

  • Establish a Committee to Oversee the Ethics Audit

  • Define the Scope of the Audit Process

  • Review Organizational Mission, Values, Goals, and Policies and Define Ethical Priorities

  • Collect and Analyze Relevant Information

  • Verify the Results

  • Report the Findings

• The Strategic Importance of Ethics Auditing

• Summary

• Important Terms for Review

• Resolving Ethical Business Challenges

• Check Your EQ

Chapter 10. Globalization of Ethical Decision-Making

• Global Culture, Values, and Practices

• Economic Foundations of Business Ethics

• Economic Systems

• Multinational Corporation

• Global Cooperation to Support Responsible Business

  • International Monetary Fund

  • United Nations Global Compact

  • World Trade Organization (WTO)

• Global Ethics Issues

  • Global Ethical Risks

  • Bribery

  • Antitrust Activity

  • Internet Security and Privacy

  • Human Rights

  • Health Care

  • Labor and the Right to Work

  • Compensation

  • Consumerism

• The Importance of Ethical Decision Making in Global Business

• Summary

• Important Terms for Review

• Resolving Ethical Business Challenges

• Check Your EQ

Chapter 11. Ethical Leadership

• Defining Ethical Leadership

• Requirements for Ethical Leadership

• Benefits of Ethical Leadership

• Ethical Leadership and Organizational Culture

• Managing Ethical Conflicts

  • Conflict Management Styles

• Ethical Leaders Empower Employees

• Ethical Leadership Communication

  • Ethical Leadership Communication Skills

  • Leader–Follower Relationships in Communication

• Ethics Programs and Communication

• Power Differences and Workplace Politics

• Feedback

• Leadership Styles Influence Ethical Decisions

• The RADAR Model

• Summary

• Important Terms for Review

• Resolving Ethical Business Challenges

• Check Your EQ

Chapter 12. Sustainability: Ethical and Social Responsibility Dimensions

• Defining Sustainability

• How Sustainability Relates to Ethical Decision Making and Social Responsibility

• Global Environmental Issues

  • Atmospheric

  • Water

  • Land

• Environmental Legislation

  • Environmental Protection Agency (EPA)

  • Environmental Legislation

• Alternative Energy Sources

  • Wind Power

  • Geothermal Power

  • Solar Power

  • Nuclear Power

  • Biofuels

  • Hydropower

• Business Response to Sustainability Issues

  • Green Marketing

  • Greenwashing

  • Strategic Implementation of Environmental Responsibility

• Recycling Initiatives

• Stakeholder Assessment

• Risk Analysis

• The Strategic Environmental Audit

• Summary

• Important Terms for Review

• Resolving Ethical Business Challenges

• Check Your EQ

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Tags: Ferrell, John Fraedrich, Linda Ferrell, Business Ethics, Decision Making