Test Bank for Contemporary Project Management 4th Edition by Timothy Kloppenborg, Vittal Anantatmula, Kathryn Wells ISBN 1337406457 978-1337406451

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ISBN 10: 1337406457
ISBN 13: 978-1337406451
Author: Timothy Kloppenborg, Vittal Anantatmula, Kathryn Wells 

Learn to master the most proven methods in project management as well as exciting new techniques emerging from current industry and today’s most recent research with Kloppenborg’s CONTEMPORARY PROJECT MANAGEMENT, 4E. This edition introduces time-tested manual techniques and progressive automated techniques, all consistent with the latest PMBOK Guide and standards and integrated with Microsoft Project 2016. The book’s focused approach is ideal for building strong portfolios that showcase project management skills for future interviews. All content is consistent with the knowledge areas and processes of the 6th edition of the PMBOK Guide to give you an advantage as you prepare to become a Certified Associate in Project Management (CAPM) or Certified Project Management Professional (PMP), if desired.

Contemporary Project Management 4th Table of contents:

Part 1. Organizing Projects

Chapter 1. Introduction to Project Management

1-1. What Is a Project?

1-2. History of Project Management

1-3. How Can Project Work Be Described?

1-3a. Projects versus Operations

1-3b. Soft Skills and Hard Skills

1-3c. Authority and Responsibility

1-3d. Project Life Cycle

1-4. Understanding Projects

1-4a. Project Management Institute

1-4b. Project Management Body of Knowledge (PMBOK®)

1-4c. The PMI Talent Triangle

1-4d. Selecting and Prioritizing Projects

1-4e. Project Goals and Constraints

1-4f. Defining Project Success and Failure

1-4g. Using Microsoft Project to Help Plan and Measure Projects

1-4h. Types of Projects

1-4i. Scalability of Project Tools

1-5. Project Roles

1-5a. Project Executive-Level Roles

1-5b. Project Management-Level Roles

1-5c. Project Associate-Level Roles

1-6. Overview of the Book

1-6a. Part 1: Organizing and Initiating Projects

Part 2: Leading Projects

1-6b. Part 3: Planning Projects

1-6c. Part 4: Performing Projects

PMP/CAPM Study Ideas

Summary

Key Terms Consistent with PMI Standards and Guides

Chapter Review Questions

Discussion Questions

PMBOK® Guide Questions

Section Content

Section Content

Semester Project Instructions

Section Content

References

Chapter 2. Project Selection and Prioritization

2-1. Strategic Planning Process

2-1a. Strategic Analysis

2-1b. Guiding Principles

2-1c. Strategic Objectives

2-1d. Flow-Down Objectives

2-2. Portfolio Management

Portfolio Example

2-2a. Portfolios

2-2b. Programs

2-2c. Projects and Subprojects

2-2d. Assessing an Organization’s Ability to Perform Projects

2-2e. Identifying Potential Projects

2-2f. Using a Cost-Benefit Analysis Model to Select Projects

2-2g. Using a Scoring Model to Select Projects

2-2h. Prioritizing Projects

2-2i. Resourcing Projects

2-3. Securing Projects

2-3a. Identify Potential Project Opportunities

2-3b. Determine Which Opportunities to Pursue

2-3c. Prepare and Submit a Project Proposal

2-3d. Negotiate to Secure the Project

PMP/CAPM Study Ideas

Summary

Key Terms Consistent with PMI Standards and Guides

Chapter Review Questions

Discussion Questions

PMBOK® Guide Questions

Exercises

Section Content

Section Content

Semester Project Instructions

Section Content

References

Chapter 3. Chartering Projects

3-1. What Is a Project Charter?

3-2. Why Is a Project Charter Used?

3-3. When Is a Charter Needed?

3-4. Typical Elements in a Project Charter

3-4a. Title

3-4b. Scope Overview

3-4c. Business Case

3-4d. Background

3-4e. Milestone Schedule with Acceptance Criteria

3-4f. Risks, Assumptions, and Constraints

3-4g. Resource Estimates

3-4h. Stakeholder List

3-4i. Team Operating Principles

3-4j. Lessons Learned

3-4k. Signatures and Commitment

3-5. Constructing a Project Charter

3-5a. Scope Overview and Business Case Instructions

3-5b. Background Instructions

3-5c. Milestone Schedule with Acceptance Criteria Instructions

3-5d. Risks, Assumptions, and Constraints Instructions

3-5e. Resources Needed Instructions

3-5f. Stakeholder List Instructions

3-5g. Team Operating Principles Instructions

3-5h. Lessons Learned Instructions

3-5i. Signatures and Commitment Instructions

3-6. Ratifying the Project Charter

3-7. Starting a Project Using Microsoft Project

3-7a. MS Project 2016 Introduction

3-7b. Setting up Your First Project

3-7c. Define Your Project

3-7d. Create a Milestone Schedule

PMP/CAPM Study Ideas

Summary

Key Terms Consistent with PMI Standards and Guides

Chapter Review Questions

Discussion Questions

PMBOK® Guide Questions

Exercises

Section Content

Section Content

Semester Project Instructions

Section Content

References

Part 2. Leading Projects

Chapter 4. Organizational Capability: Structure, Culture, and Roles

4-1. Types of Organizational Structures

4-1a. Functional

4-1b. Projectized

4-1c. Matrix

4-2. Organizational Culture and Its Impact on Projects

4-2a. Culture of the Parent Organization

4-2b. Project Cultural Norms

4-3. Project Life Cycles

4-3a. Define-Measure-Analyze-Improve-Control (DMAIC) Model

4-3b. Research and Development (R&D) Project Life Cycle Model

4-3c. Construction Project Life Cycle Model

4-3d. Agile Project Life Cycle Model

4-4. Agile Project Management

4-4a. What Is Agile?

4-4b. Why Use Agile?

4-4c. What Is an Agile Mindset?

4-4d. What Are the Key Roles in Agile Projects?

4-4e. How Do You Start an Agile Project?

4-4f. How Do You Continue an Agile Project?

4-4g. What Is Needed for Agile to Be Successful?

4-5. Traditional Project Executive Roles

4-5a. Steering Team

4-5b. Sponsor

4-5c. Customer

4-5d. Chief Projects Officer/Project Management Office

4-6. Traditional Project Management Roles

4-6a. Functional Manager

4-6b. Project Manager

4-6c. Facilitator

4-7. Traditional Project Team Roles

4-7a. Core Team Members

4-7b. Subject Matter Experts

4-8. Role Differences on Agile Projects

PMP/CAPM Study Ideas

Summary

Key Terms Consistent with PMI Standards and Guides

Chapter Review Questions

Discussion Questions

PMBOK® Guide Questions

Exercises

Section Content

Section Content

Semester Project Instructions

Section Content

References

Chapter 5. Leading and Managing Project Teams

5-1. Acquire Project Team

5-1a. Preassignment of Project Team Members

5-1b. Negotiation for Project Team Members

5-1c. On-Boarding Project Team Members

5-2. Develop Project Team

5-2a. Stages of Project Team Development

5-2b. Characteristics of High-Performing Project Teams

5-2c. Assessing Individual Member Capability

5-2d. Assessing Project Team Capability

5-2e. Building Individual and Project Team Capability

5-2f. Establishing Project Team Ground Rules

5-3. Manage Project Team

5-3a. Project Manager Power and Leadership

5-3b. Assessing Performance of Individuals and Project Teams

5-3c. Project Team Management Outcomes

5-4. Relationship Building Within the Core Team

5-5. Managing Project Conflicts

5-5a. Sources of Project Conflict

5-5b. Conflict-Resolution Process and Styles

5-5c. Negotiation

5-6. Communication Needs of Global and Virtual Teams

5-6a. Virtual Teams

5-6b. Cultural Differences

5-6c. Countries and Project Communication Preferences

Summary

Key Terms from the PMBOK® Guide

Chapter Review Questions

Discussion Questions

PMBOK ® Guide Study Tips and Questions

Section Content

References

Section Content

Chapter 6. Stakeholder Analysis and Communication Planning

6-1. Identify Stakeholders

6-1a. Find Stakeholders

6-1b. Analyze Stakeholders

6-1c. Document Stakeholders

6-2. Plan Stakeholder Engagement

6-2a. Creating a Stakeholder Engagement Assessment Matrix

6-2b. Planning to Build Relationships with Stakeholders

6.3. Manage Stakeholder Engagement

6-4. Monitor Stakeholder Engagement

6-5. Plan Communications Management

6-5a. Purposes of a Project Communications Plan

6-5b. Communications Plan Considerations

6-5c. Communications Matrix

6-5d. Manage Project Knowledge

6-6. Manage Communications

6-6a. Determine Project Information Needs

6-6b. Establish Information Retrieval and Distribution System

6-6c. Project Meeting Management

6-6d. Issues Management

PMP/CAPM Study Ideas

Summary

Key Terms Consistent with PMI Standards and Guides

Chapter Review Questions

Discussion Questions

PMBOK® Guide Questions

Section Content

Section Content

Semester Project Instructions

Section Content

References

Part 3. Planning Projects

Chapter 7. Scope Planning

7-1. Plan Scope Management

7-2. Collect Requirements

7-2a. Gather Stakeholder Input and Needs

7-3. Define Scope

7-3a. Reasons to Define Scope

7-3b. How to Define Scope

7-3c. Defining Scope in Agile Projects

7-4. Work Breakdown Structure (WBS)

7-4a. What Is the WBS?

7-4b. Why Use a WBS?

7-4c. WBS Formats

7-4d. Work Packages

7-4e. How to Construct a WBS

7-5. Establish Change Control

7-6. Using MS Project for Work Breakdown Structures (WBS)

7-6a. Set Up a WBS in MS Project

PMP/CAPM Study Ideas

Summary

Key Terms Consistent with PMI Standards and Guides

Chapter Review Questions

Discussion Questions

PMBOK® Guide Tips and Questions

Exercises

Section Content

Section Content

Semester Project Instructions

Section Content

References

Chapter 8. Scheduling Projects

8-1. Plan Schedule Management

8-2. Purposes of a Project Schedule

8-3. Historical Development of Project Schedules

8-4. How Project Schedules Are Limited and Created

8-5. Define Activities

8-6. Sequence Activities

8-6a. Leads and Lags

8-6b. Alternative Dependencies

8-7. Estimate Activity Duration

8-7a. Problems and Remedies in Duration Estimating

8-7b. Learning Curves

8-8. Develop Project Schedules

8-8a. Two-Pass Method

8-8b. Enumeration Method

8-9. Uncertainty in Project Schedules

8-9a. Program Evaluation and Review Technique

8-9b. Monte Carlo Simulation

8.10. Show the Project Schedule on a Gantt Chart

8-11. Using Microsoft Project for Critical Path Schedules

8-11a. Set up the Project Schedule

8-11b. Build the Network Diagram and Identify the Critical Path

PMP/CAPM Study Ideas

Summary

Key Terms Consistent with PMI Standards and Guides

Chapter Review Questions

Discussion Questions

Exercises

PMBOK® Guide Questions

Semester Project Instructions

References

Chapter 9. Resourcing Projects

9-1. Abilities Needed When Resourcing Projects

9-1a. The Science and Art of Resourcing Projects

9-1b. Considerations When Resourcing Projects

9-1c. Activity- versus Resource-Dominated Schedules

9-2. Estimate Resource Needs

9-3. Plan Resource Management

9-3a. Identify Potential Resources

9-3b. Determine Resource Availability

9-3c. Decide Timing Issues When Resourcing Projects

9-4. Project Team Composition Issues

9-4a. Cross-Functional Teams

9-4b. Co-Located Teams

9-4c. Virtual Teams

9-4d. Outsourcing

9-5. Assign a Resource to Each Activity

9-5a. Show Resource Responsibilities on RACI Chart

9-5b. Show Resource Assignments on Gantt Chart

9-5c. Summarize Resource Responsibilities by Time Period with Histogram

9-6. Dealing with Resource Overloads

9-6a. Methods of Resolving Resource Overloads

9-7. Compress the Project Schedule

9-7a. Actions to Reduce the Critical Path

9-7b. Crashing

9-7c. Fast Tracking

9-8. Alternative Scheduling Methods

9-8a. Critical Chain Project Management (CCPM)

9-8b. Reverse Phase Schedules

9-8c. Rolling Wave Planning

9-8d. Agile Project Planning

9-8e. Auto/Manual Scheduling

9-9. Using MS Project for Resource Allocation

9-9a. Step 1: Defining Resources

9-9b. Step 2: Set Up a Resource Calendar

9-9c. Step 3: Assigning Resources

9-9d. Step 4: Finding Overallocated Resources

9-9e. Step 4: Dealing with Overallocations

9-9f. Crashing a Critical Path Activity

PMP/CAPM Study Ideas

Summary

Key Terms Consistent with PMI Standards and Guides

Chapter Review Questions

Discussion Questions

PMBOK?® Guide Questions

Exercises

Section Content

Section Content

Semester Project Instructions

Section Content

References

Chapter 10. Budgeting Projects

10-1. Plan Cost Management

10-2. Estimate Cost

10-2a. Types of Cost

10-2b. Accuracy and Timing of Cost Estimates

10-2c. Methods of Estimating Costs

10-2d. Project Cost Estimating Issues

10-3. Determine Budget

10-3a. Aggregating Costs

10-3b. Analyzing Reserve Needs

10-3c. Determining Cash Flow

10-4. Establishing Cost Control

10-5. Using MS Project for Project Budgets

10-5a. Developing a Bottom-Up Project Budget Estimate

10-5b. Develop Summary Project Budget

PMP/CAPM Study Ideas

Summary

Key Terms Consistent with PMI Standards and Guides

Chapter Review Questions

Discussion Questions

PMBOK® Guide Questions

Exercises

Semester Project Instructions

References

Chapter 11. Project Risk Planning

11-1. Plan Risk Management

11-1a. Roles and Responsibilities

11-1b. Categories and Definitions

11-2. Identify Risks

11-2a. Information Gathering

11-2b. Reviews

11-2c. Understanding Relationships

11-2d. Risk Register

11-3. Risk Analysis

11-3a. Perform Qualitative Risk Analysis

11-3b. Perform Quantitative Risk Analysis

11-3c. Risk Register Updates

11-4. Plan Risk Responses

11-4a. Strategies for Responding to Risks

11-4b. Risk Register Updates

PMP/CAPM Study Ideas

Summary

Key Terms Consistent with PMI Standards and Guides

Chapter Review Questions

Discussion Questions

PMBOK® Guide Questions

Exercises

Section Content

Section Content

Semester Project Instructions

Section Content

References

Chapter 12. Project Quality Planning and Project Kickoff

12-1. Development of Contemporary Quality Concepts

12-1a. Quality Gurus

12-1b. Total Quality Management/Malcolm Baldrige

12-1c. ISO 9001:2008

12-1d. Lean Six Sigma

12-2. Core Project Quality Concepts

12-2a. Stakeholder Satisfaction

12-2b. Process Management

12-2c. Fact-Based Management

12-2d. Fact-Based Project Management Example

12-2e. Empowered Performance

12-2f. Summary of Core Concepts

12-3. Plan Quality Management

12-3a. Quality Policy

12-3b. Quality Management Plan Contents

12-3c. Quality Baseline

12-3d. Process Improvement Plan

12-4. Manage Quality

12-5. Control Quality

Monitor the Project Quality

12-6. Cost of Quality

12-7. Develop Project Management Plan

12-7a. Resolve Conflicts

12-7b. Establish Configuration Management

12-7c. Apply Sanity Tests to All Project Plans

12-8. Kickoff Project

12-8a. Preconditions to Meeting Success

12-8b. Meeting Activities

12-9. Baseline and Communicate Project Management Plan

12-10. Using MS Project for Project Baselines

12-10a. Baseline the Project Plan

12-10b. Create the First Time Baseline

12-10c. Subsequent Baselines

12-10d. Viewing Baselines and Variances

PMP/CAPM Study Ideas

Summary

Key Terms Consistent with PMI Standards and Guides

Chapter Review Questions

Discussion Questions

PMBOK® Guide Questions

Exercises

Section Content

Section Content

Semester Project Instructions

Section Content

References

Part 4. Performing Projects

Chapter 13. Project Supply Chain Management

13-1. Introduction to Project Supply Chain Management

13-1a. SCM Components

13-1b. SCM Factors

13-1c. SCM Decisions

13-1d. Project Procurement Management Processes

13-2. Plan Procurement Management

13-2a. Outputs of Planning

13-2b. Make-or-Buy Decisions

13-3. Conduct Procurements

13-3a. Sources for Potential Suppliers

13-3b. Approaches Used When Evaluating Prospective Suppliers

13-3c. Supplier Selection

13-4. Contract Types

13-4a. Fixed-Price Contracts

13-4b. Cost-Reimbursable Contracts

13-4c. Time and Material (T&M) Contracts

13-5. Control Procurements

13-6. Improving Project Supply Chains

13-6a. Project Partnering and Collaboration

13-6b. Third Parties

13-6c. Lean Purchasing

13-6d. Sourcing

13-6e. Logistics

Information

PMP/CAPM Study Ideas

Summary

Key Terms Consistent with PMI Standards and Guides

Chapter Review Questions

Discussion Questions

PMBOK® Guide Questions

Exercises

Section Content

Section Content

Semester Project Instructions

Section Content

References

Chapter 14. Determining Project Progress and Results

14-1. Project Balanced Scorecard Approach

14-2. Internal Project Issues

14-2a. Direct and Manage Project Work

14-2b. Monitor and Control Project Work

14-2c. Monitoring Project Risk

14-2d. Implement Risk Responses

14-2e. Manage Communications

14-2f. Monitor Communications

14-3. Customer Issues

14-3a. Manage and Control Quality

14-3b. Control Scope

14-4. Financial Issues

14-4a. Control Resources

14-4b. Control Schedule and Costs

14-4c. Earned Value Management for Controlling Schedule and Costs

14-5. Using MS Project to Monitor and Control Projects

14-5a. What Makes a Schedule Useful?

14-5b. How MS Project Recalculates the Schedule Based on Reported Actuals

14-5c. Current and Future Impacts of Time and Cost Variance

14-5d. Define the Performance Update Process

14-5e. Steps to Update the Project Schedule

14-6. Replanning If Necessary

PMP/CAPM Study Ideas

Summary

Key Terms Consistent with PMI Standards and Guides

Chapter Review Questions

Discussion Questions

PMBOK® Guide Questions

Exercises

Section Content

Section Content

Semester Project Instructions

Section Content

References

Chapter 15. Finishing the Project and Realizing the Benefits

15-1. Validate Scope

15-2. Terminate Projects Early

Mutual Agreements

15-3. Close Project

15-3a. Write Transition Plan

15-3b. Knowledge Management

15-3c. Create the Closeout Report

15-4. Post-Project Activities

15-4a. Reassign Workers

15-4b. Celebrate Success and Reward Participants

15-4c. Provide Ongoing Support

15-4d. Ensure Project Benefits Are Realized

15-5. Using MS Project for Project Closure

15-5a. Creating Project Progress Reports

15-5b. Archiving Project Work

PMP/CAPM Study Ideas

Summary

Key Terms Consistent with PMI Standards and Guides

Chapter Review Questions

Discussion Questions

PMBOK® Guide Questions

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