Test Bank for Intentional Interviewing and Counseling 9th Edition by Allen Ivey, Mary Bradford Ivey, Carlos Zalaquett ISBN 1337277762 ‎ 978-1337277761

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ISBN 10: 1337277762
ISBN 13: ‎ 978-1337277761
Author: Allen Ivey, Mary Bradford Ivey, Carlos Zalaquett 

Over 500 data-based studies and years of field testing attest to the effectiveness of the microskills model in INTENTIONAL INTERVIEWING AND COUNSELING: FACILITATING CLIENT DEVELOPMENT IN A MULTICULTURAL SOCIETY, 9th Edition. This hallmark text enables students of many backgrounds to master basic skills in a step-by-step fashion, empowering them to use listening and influencing skills as they conduct full interviews. Students are challenged to re-evaluate their behaviors and perceptions, thereby gaining insight about themselves, their strengths, and areas where they can develop further. After finishing the text, students will have the ability to adapt their skills to address individual and multicultural uniqueness, conduct interviews using different theoretical approaches, and be well on their way to developing a personalized style and theory of interviewing and counseling. Neuroscience and neurobiology, and their applications to counseling, are clearly outlined throughout.

Intentional Interviewing and Counseling 9th Table of contents:

Section I. The Foundations of Counseling and Psychotherapy

Chapter 1. Intentional Interviewing, Counseling, and Psychotherapy

Introduction: Interviewing, Counseling, and Psychotherapy

Defining Interviewing, Counseling, and Psychotherapy

The Science and Art of Counseling and Therapy

Cultural Intentionality: The Flexible, Aware, and Skilled Counselor

Resilience and Self-Actualization

The Microskills Hierarchy: The Listening and Action Skills of the Helping Process

The Microskills Teaching and Learning Framework

Counseling and Psychotherapy Theory and the Microskills

Neuroscience and Neurobiology: Implications of Cutting-Edge Science for the Future of Counseling and Psychotherapy

Brain Plasticity

The Brain and Stress

Office, Community, Phone, and Internet: Where Do We Meet Clients?

Phone, Skype, and Internet Counseling

Your Natural Helping Style: Establishing Your Baseline

An Important Audio or Video Exercise

Self-Assessment

Key Points: The Art of Applying and Taking Action As You Work Through This Book

Interviewing, Counseling, and Psychotherapy

Portfolio of Competencies and Personal Reflection

Chapter 2. Ethics, Multicultural Competence, Neuroscience, and Positive Psychology/Resilience

Introduction: Ethics and the Counseling and Psychotherapy Process

Ethics and Responsibility: A Summary

Ethics and Your Practice Sessions with Microskills

Awareness, Knowledge, and Skills of Ethics, Multicultural Competence, Positive Psychology, and Therapeutic Lifestyle Changes

Multicultural Competence

RESPECTFUL Interviewing and Counseling

The Soul Wound and Historical Trauma

Privilege as a Multicultural Interviewing Issue

Political Correctness: How Can We Respect Differences?

Awareness, Knowledge, Skills, and Action for Multicultural Competence

Awareness: Be Aware of Your Own Assumptions, Values, and Biases

Knowledge: Understand the Worldview of the Culturally Different Client

Skills and Action to Cope with the Results of Discrimination and Build Cultural Health

Positive Psychology and Therapeutic Lifestyle Changes: Building Client Resilience

Resilience and Optimism

Building Resilience Through Strengths and Resources

TLCs for Stress Management, Building Mental and Physical Health, Brain Reserve, and Resilience

Action: Key Points and Practice of Ethics, Multicultural Competence, Positive Psychology, and Therapeutic Lifestyle Changes

Ethics and the Counseling and Psychotherapy Process

Practice and Feedback: Individual, Group, and Microsupervision

Portfolio of Competencies and Personal Reflection

Chapter 3. Attending and Empathy Skills

Introduction: Attending Behavior: The Foundational Skill of Listening

What Are the Specific Behaviors of Listening?

Attending Behavior: The Skills of Listening

Awareness, Knowledge, and Skills of Attending Behavior and Empathy Skills

Visual: Patterns of Eye Contact

Vocal Qualities: Tone and Speech Rate

Body Language: Attentive and Authentic

Verbals: Following the Client or Changing the Topic

Training as Treatment: Social Skills, Psychoeducation, and Attending Behavior

Empathy: Awareness, Knowledge, and Skills

Neuroscience and Empathy

Observe: Attending Behavior and Empathy in Action

Negative Example

Positive Example

Attending and Empathy in Challenging Situations

The Samurai Effect, Magic, and the Importance of Practice to Mastery

Action: Key Points and Practice of Attending Behavior and Empathy Skills

Central Goals of Listening

Practice and Feedback: Individual and Group

Portfolio of Competencies and Personal Reflection

Chapter 4. Observation Skills

Introduction: Are You a Good Observer?

Awareness, Knowledge, and Skills: Principles for Observation

Nonverbal Behavior

Facial Expressions

Body Language

Acculturation Issues in Nonverbal Behavior: Avoid Stereotyping

Verbal Behavior

Key Words

Concreteness Versus Abstraction

“I” Statements and “Other” Statements

Observe: Is This Interview About Studying or Racial Harassment?

Discrepancies, Mixed Messages, and Conflict

Examples of Conflict Internal to the Client

Examples of Conflict Between the Client and the External World

Discrepancies in Goals

Discrepancies Between You and the Client

Action: Key Points and Practice of Observation Skills

Importance of Observation

Practice and Feedback: Individual and Group

Portfolio of Competencies and Personal Reflection

Section II. The Basic Listening Sequence

Chapter 5. Questions

Introduction: Questions

Questioning Questions

Awareness, Knowledge and Skills: Questions for Results

In Some Situations Questions Are Essential: “What Else?”

Questions Can Help Begin the Session

The First Word of Open Questions May Determine Client Response

Open Questions Help Clients Elaborate and Enrich Their Story

Questions Can Reveal Concrete Specifics from the Client’s World

Difficulties Versus Stories of Strength to Help Build Client Resilience

Other Potential Difficulties with Questions

Observe: Questions in the Interview

Closed Question Example

Open Question Example

Multiple Applications of Questions

A Cross-Cultural Example of How Questions May Be Inappropriate

Focus on Hesitant Clients and Children

Action: Key Points and Practice of Questions

Act

Practice and Feedback: Individual and Group

Portfolio of Competencies and Personal Reflection

Chapter 6. Encouraging, Paraphrasing, and Summarizing

Introduction: Encouraging, Paraphrasing, and Summarizing

Awareness, Knowledge, and Skills: Encouraging, Paraphrasing, and Summarizing

Basic Techniques and Strategies of Encouraging, Paraphrasing, and Summarizing

Encouraging

Paraphrasing

Summarizing

Observe: Listening Skills and Children

Multiple Applications: Additional Functions of the Skills of Encouraging, Paraphrasing, and Summarizing

Multicultural Issues in Encouraging, Paraphrasing, and Summarizing

Practice, Practice, and Practice

Action: Key Points and Practice of Encouraging, Paraphrasing, and Summarizing

Purpose of Listening Skills

Practice and Feedback: Individual and Group

Portfolio of Competencies and Personal Reflection

Chapter 7. Reflecting Feelings

Introduction: Reflection of Feeling

Awareness, Knowledge, and Skills: The Emotional Basis of Counseling and Therapy

Observing the Verbal and Nonverbal Language of Emotions

Expanding Emotional Vocabulary

Limbic Brain Structures Central in Affective Empathy

The Importance of Building Solid Positive Emotions and Expressing Them in Feelings and Action

Confusion, Frustration, and Mixed Feelings

The Skill Dimensions of Reflection of Feeling

Acknowledgment of Feelings

The Nonverbal Language of Emotion: Micro and Macro Feelings

Diversity and Reflection of Feeling

Observe: Reflecting Feelings in Action

Multiple Applications of Reflecting Feelings

Helping Clients Increase or Decrease Emotional Expressiveness

The Place of Positive Emotions in Reflecting Feelings and Resilience

Depression, Emotion, and the Body

Some Limitations of Reflecting Feelings

Action: Key Points and Practice

Emotions and Feelings

Practice and Feedback: Individual and Group

Portfolio of Competencies and Personal Reflection

Chapter 8. How to Conduct a Five-Stage Counseling Session Using Only Listening Skills

Introduction: The Basic Listening Sequence: Foundation for Empathic Listening in Many Settings

Awareness, Knowledge, and Skills: The Five-Stage Model for Structuring the Session

Decision Counseling and the Five Stages

Observe: Using the Five Stages of Interviewing in Decision Counseling

Stage 1: Empathic Relationship

Stage 2: Story and Strengths

Stage 3: Goals

Stage 4: Restory

Stage 5: Action—Generalization and Transfer of Learning

Multiple Applications: Integrating Microskills with Stress Management and Social Justice

Taking Notes in the Session

Action: Key Points and Practice

The Basic Listening Sequence

Practice and Feedback: Individual and Group

Portfolio of Competencies and Personal Reflection

Section III. Transitioning from Attending and Listening to Influencing Skills

Chapter 9. Focusing the Counseling Session

Introduction: Focusing Essentials

Awareness, Knowledge, and Skills of Focusing

Significant Others

The Community Genogram: Bringing Cultural/Environmental/Context into the Session

Developing Your Own Community Genogram

Identifying Personal and Multicultural Strengths

The Family Genogram

Debriefing a Community Genogram

Observe: Focusing in Action

An Action Plan for Nelida

Multiple Applications of Focusing

Multicultural Issues and Focusing

Advocacy and Social Justice

Counseling Clients Who Have Internalized Oppression

Action: Key Points and Practice

The Skill of Focusing

Practice and Feedback: Individual and Group

Portfolio of Competencies and Personal Reflection

Chapter 10. Empathic Confrontation

Introduction: Empathic Confrontation, Creating the New

Awareness, Knowledge, and Skills: Empathic Confrontation for Results

The Skills of Empathic Confrontation: An Integrated Three-Step Process

Observe: Empathic Confrontation in the Interview

Step 1: Listen

Step 2: Summarize and Clarify Issues of Internal and External Conflict and Work Toward Resolution Through Further Observation and Listening Skills

Observe: The Client Change Scale (CCS)

Cultural Identity Development and the Confrontation Process

Cultural Identity Development, Cultural Health, and the Nelida/Allen Counseling Sessions

The CCS as a System for Assessing Change Over Several Sessions

Action: Key Points and Practice of Applying Empathic Confrontation in the Real World

Empathic Confrontation

Practice and Feedback: Individual and Group

Portfolio of Competencies and Personal Reflection

Section IV. Interpersonal Influencing Skills for Creative Change

Chapter 11. Reflection of Meaning and Interpretation/Reframing

Introduction: The Skills of Reflecting Meaning and Interpretation/Reframing

Reflection of Meaning and Charlis

Comparing Reflection of Meaning and Interpretation/Reframing

Awareness, Knowledge, and Skills of Reflection of Meaning and Interpretation/Reframe

Eliciting Client Meaning

Reflecting Client Meaning

Interpretation/Reframe

Observe: The Skills of Reflection of Meaning and Interpretation/Reframing in Action

Multiple Applications of Reflection of Meaning and Interpretation/Reframing

Theories of Counseling and Interpretation/Reframing

Multicultural Issues and Reflection of Meaning

Resilience, Purpose, and Meaning

Discernment: Identifying Life Mission and Goals

Neuroscience and Ethical Decision Making

Action: Key Points and Practice of Applying Reflection of Meaning and Interpretation/Reframing Skills in the Real World

Eliciting Meaning

Practice and Feedback: Individual and Group

Portfolio of Competencies and Personal Reflection

Our Thoughts About Charlis

Chapter 12. Action Skills for Building Resilience and Managing Stress

Introduction: Action Skills for Resilience and Stress Management

Awareness, Knowledge, and Skills of Stress Management

Physical Exercise: Perhaps the Most Important Stress Management/Therapeutic Lifestyle Change for Client Mental and Physical Health

Awareness, Knowledge, and Skills of Empathic Self-Disclosure and Feedback

Observe: Self-Disclosure and Feedback

Developing an Action Plan with Alicia

Awareness, Knowledge, and Skills of Natural and Logical Consequences

Observe: Case Study Applications of Natural and Logical Consequences

Natural and Logical Consequences and the Cognitive/Emotional Decision Balance Sheet

Awareness, Knowledge, and Skills of Directives, Instruction, and Psychoeducation

Awareness, Knowledge, and Skills: Making Action Skills Work

Observe: Integrating Therapeutic Lifestyle Changes into the Session

Action: Key Points of Influencing Skills and Stress Management

Stress Management

Practice and Feedback: Individual, Group, and Microsupervision

Portfolio of Competencies and Personal Reflection

Section V. Integrating Skill into Theory for Effective Practice, Personal Style, and Transcendence

Chapter 13. Counseling Theory and Practice

Introduction: Microskills, Five Stages, and Theory

Awareness, Knowledge, and Skills of Crisis Counseling

Philosophy of Crisis Counseling

Key Strategies for Working with Those Who Experience Crisis

Implications for Your Practice

Observe: Crisis Counseling First Session Transcript

Suicide Watch: Awareness and Knowledge

Background That Might Lead to a Suicide Attempt

Awareness, Knowledge, and Skills of Cognitive Behavioral Therapy

Philosophy of Cognitive Behavioral Therapy

Key Methods of Cognitive Behavioral Therapy

Observe: Cognitive Behavioral Session Transcript

Action Plan and Homework

Action: Key Points of Counseling Theory and Practice

Microskills and Multiple Approaches

Practice and Feedback: Individual, Group, and Microsupervision

Portfolio of Competencies and Personal Reflection

Chapter 14. Skill Integration, Determining Personal Style, and Transcendence

Introduction: Defining Skill Integration

Awareness, Knowledge, and Skills: Review of Theories of Counseling and Psychotherapy

Decision Counseling

Person-Centered Counseling

Logotherapy

Multicultural Counseling and Therapy (MCT) and Feminist Therapy

Your Personal Style and Future Personal Theory

Awareness, Knowledge, and Skills: Case Conceptualization, the Interview Checklist, Treatment Planning, and Action Planning to Prevention Relapse

Case Conceptualization

The Interview Checklist: Planning the First Session

Multiple Applications of Skill Integration: Referral, Treatment Planning, Case Management, and Relapse Prevention

Referral

Treatment Planning

Case Management

Relapse Prevention: Maintaining Planned Change for Long-Term, Complex Issues

Action: Key Points and Practice for Skill Integration and Determining Personal Style

Skill Integration

Practice and Feedback: Individual, Group, and Microsupervision

Portfolio of Competencies and Personal Reflection

Appendix I. The Ivey Taxonomy

Appendix II. Ethics

Appendix III. The Family Genogram

Appendix IV. Counseling, Neuroscience/Neurobiology, and Microskills

References

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Tags: Allen Ivey, Mary Bradford Ivey, Carlos Zalaquett, Intentional Interviewing