Test Bank for Operations Management 1st Editon by Roberta Russell, Bernard Taylor, Tiffany Bayley, Ignacio Castillo ISBN 1119588723 978-1119588726

Test Bank for Operations Management 1st Editon by Roberta Russell, Bernard Taylor, Tiffany Bayley, Ignacio Castillo – Ebook PDF Instant Download/Delivery: 1119588723 , 978-1119588726
Full download Operations Management 1st edition after payment

Product details:

ISBN 10: 1119588723
ISBN 13: 978-1119588726
Author: Roberta Russell, Bernard Taylor, Tiffany Bayley, Ignacio Castillo 

Operations Management: Creating Value Along the Supply Chain, 2nd Canadian Edition is designed to teach students how to create value and competitive advantage along the supply chain in a rapidly changing global environment. Beyond providing a solid foundation, this course covers increasingly important OM topics including sustainability, corporate social responsibility, global trade policies, securing the supply chain, and risk and resilience. Most importantly, Operations Management, Second Canadian Edition makes the quantitative topics easy for students to understand and the mathematical applications less intimidating. Appropriate for all business students, this course takes a balanced approach to the foundational understanding of both qualitative and quantitative operations management processes.

Operations Management 1st Table of contents:

PART ONE Operations Management

CHAPTER 1: Introduction to Operations and Supply Chain Management

1.1 The Operations Function

1.2 The Evolution of Operations and Supply Chain Management

1.3 Globalization

1.4 Productivity and Competitiveness

1.5 Strategy and Operations

SUPPLEMENT TO CHAPTER 1: Operational Decision-Making Tools: Decision Analysis

S1.1 Decision Analysis with and without Probabilities

CHAPTER 2: Quality Management

2.1 What Is Quality?

2.2 Quality Management System

2.3 Quality Tools

2.4 The Role of Employees in Quality Improvement

2.5 Six Sigma

2.6 The Cost of Quality

2.7 The Effect of Quality Management on Productivity

CHAPTER 3: Statistical Process Control

3.1 The Basics of Statistical Process Control

3.2 Control Charts

3.3 Control Charts for Attributes

3.4 Control Charts for Variables

3.5 Control Chart Patterns

3.6 Process Capability

SUPPLEMENT TO CHAPTER 3: Operational Decision-Making Tools: Acceptance Sampling

S3.1 Single-Sample Attribute Plan

S3.2 The Operating Characteristic Curve

S3.3 Average Outgoing Quality

S3.4 Double- and Multiple-Sampling Plans

CHAPTER 4: Product Design

4.1 The Design Process

4.2 Technology in Design

4.3 Design Quality Reviews

4.4 Design for the Environment

4.5 Quality Function Deployment

CHAPTER 5: Service Design

5.1 The Service Economy

5.2 Characteristics of Services

5.3 The Service Design Process

5.4 Tools for Service Design

5.5 Waiting Line Analysis for Service Improvement

CHAPTER 6: Processes and Technology

6.1 Process Planning

6.2 Process Analysis

6.3 Process Innovation

6.4 Technology Decisions

CHAPTER 7: Capacity and Facilities Design

7.1 Capacity Planning

7.2 Facilities

7.3 Basic Layouts

7.4 Designing Process Layouts

7.5 Designing Service Layouts

7.6 Designing Product Layouts

7.7 Hybrid Layouts

SUPPLEMENT TO CHAPTER 7: Operational Decision-Making Tools: Facility Location Models

S7.1 Types of Facilities

S7.2 Site Selection: Where to Locate

S7.3 Site Selection: Factors to Consider

S7.4 Location Analysis Techniques

CHAPTER 8: Human Resources

8.1 Human Resources and Quality Management

8.2 The Changing Nature of Human Resources Management

8.3 Contemporary Trends in Human Resources Management

8.4 Employee Compensation

8.5 Managing Diversity in the Workplace

8.6 Job Design

8.7 Job Analysis

8.8 Learning Curves

SUPPLEMENT TO CHAPTER 8: Operational Decision-Making Tools: Work Measurement

S8.1 Time Studies

S8.2 Work Sampling

CHAPTER 9: Project Management

9.1 Project Planning

9.2 Global Cultural and Diversity Issues in Project Management

9.3 Project Scheduling

9.4 Project Control

9.5 CPM/PERT

9.6 Probabilistic Activity Times

9.7 CPM/PERT Analysis with Excel

9.8 Project Crashing and Time–Cost Trade-off

9.9 Project Management with Smartsheet

PART TWO Supply Chain Management

CHAPTER 10: Supply Chain Management: Strategy and Design

10.1 Supply Chains

10.2 The Management of Supply Chains

10.3 Supply Chain Sustainability

10.4 Information Technology: A Supply Chain Enabler

10.5 Supply Chain Integration

10.6 Measuring Supply Chain Performance

CHAPTER 11: Global Supply Chain Procurement and Distribution

11.1 Procurement

11.2 E-Procurement

11.3 Distribution

11.4 Transportation

11.5 The Global Supply Chain

SUPPLEMENT TO CHAPTER 11: Operational Decision-Making Tools: Transportation and Trans-shipment Models

S11.1 The Transportation Model

S11.2 The Trans-shipment Model

CHAPTER 12: Forecasting

12.1 The Strategic Role of Forecasting in Supply Chain Management

12.2 Components of Forecasting Demand

12.3 Time Series Methods

12.4 Forecast Accuracy

12.5 Regression Methods

12.6 Data Mining

CHAPTER 13: Inventory Management

13.1 The Role of Inventory in Supply Chain Management

13.2 The Elements of Inventory Management

13.3 Inventory Control Systems

13.4 Economic Order Quantity Models

13.5 Quantity Discounts

13.6 Reorder Point

13.7 Order Quantity for a Periodic Inventory System

13.8 Order Quantity for the Single-Period Inventory Model

SUPPLEMENT TO CHAPTER 13: Operational Decision-Making Tools: Simulation

S13.1 Monte Carlo Simulation

S13.2 Areas of Simulation Application

CHAPTER 14: Sales and Operations Planning

14.1 The Sales and Operations Planning Process

14.2 Strategies for Adjusting Capacity

14.3 Strategies for Managing Demand

14.4 Quantitative Techniques for Aggregate Planning

14.5 The Hierarchical Nature of Planning

14.6 Aggregate Planning for Services

SUPPLEMENT TO CHAPTER 14: Operational Decision-Making Tools: Linear Programming

S14.1 Model Formulation

S14.2 Graphical Solution Method

S14.3 Linear Programming Model Solution

S14.4 Solving Linear Programming Problems with Excel

S14.5 Sensitivity Analysis

CHAPTER 15: Resource Planning

15.1 Material Requirements Planning (MRP)

15.2 Capacity Requirements Planning (CRP)

15.3 Enterprise Resource Planning (ERP)

15.4 ERP and Related Software: Connectivity and Integration

CHAPTER 16: Lean Systems

16.1 The Basic Elements of Lean Production

16.2 Implementing Lean Production

16.3 Other Applications of Lean Systems

CHAPTER 17: Scheduling

17.1 Scheduling Techniques

17.2 Loading

17.3 Sequencing

17.4 Monitoring

17.5 Advanced Planning and Scheduling Systems

17.6 Employee Scheduling

APPENDIX A: Standard Normal Distribution

APPENDIX B: Solutions to Selected Problems

INDEX

People also search for Operations Management 1st:

operations management creating value

operations management in the service sector is focused on creating

what is operations and operations management

what is operations management

what is operations management in business

Tags: Roberta Russell, Bernard Taylor, Tiffany Bayley, Ignacio Castillo, Operations Management