Test Bank for Organization Development and Change 10th Edition by Thomas Cummings, Christopher Worley ISBN 1133190456 978-1133190455

Ch 1: General Introduction to Organization Development

Learning Objectives

Introduction

1-1: Organization Development Defined

1-2: The Growth and Relevance of Organization Development

1-3: A Short History of Organization Development

1-4: Evolution in Organization Development

1-5: Overview of the Book

Summary

Notes

Part 1: Overview of Organization Development

Ch 2: The Nature of Planned Change

Learning Objectives

Introduction

2-1: Theories of Planned Change

2-2: General Model of Planned Change

2-3: Different Types of Planned Change

2-4: Critique of Planned Change

Summary

Notes

Ch 3: The Organization Development Practitioner

Learning Objectives

Introduction

3-1: Who Is the Organization Development Practitioner?

3-2: Competencies of an Effective Organization Development Practitioner

3-3: The Professional Organization Development Practitioner

3-4: Professional Values

3-5: Professional Ethics

Summary

Notes

Appendix

Part 2: The Process of Organization Development

Ch 4: Entering and Contracting

Learning Objectives

Introduction

4-1: Entering into an OD Relationship

4-2: Developing a Contract

4-3: Interpersonal Process Issues in Entering and Contracting

Summary

Notes

Ch 5: Diagnosing

Learning Objectives

Introduction

5-1: What Is Diagnosis?

5-2: The Need for Diagnostic Models

5-3: Open-Systems Model

5-4: Organization-Level Diagnosis

5-5: Group-Level Diagnosis

5-6: Individual-Level Diagnosis

Summary

Notes

Ch 6: Collecting, Analyzing, and Feeding Back Diagnostic Information

Learning Objectives

Introduction

6-1: The Diagnostic Relationship

6-2: Collecting Data

6-3: Sampling

6-4: Analyzing Data

6-5: Feeding Back Data

6-6: Survey Feedback

Summary

Notes

Ch 7: Designing Interventions

Learning Objectives

Introduction

7-1: Overview of Interventions

7-2: What Are Effective Interventions?

7-3: How to Design Effective Interventions

Summary

Notes

Ch 8: Managing Change

Learning Objectives

Introduction

8-1: Overview of Change Activities

8-2: Motivating Change

8-3: Creating a Vision

8-4: Developing Political Support

8-5: Managing the Transition

8-6: Sustaining Momentum

Summary

Notes

Ch 9: Evaluating and Institutionalizing Organization Development Interventions

Learning Objectives

Introduction

9-1: Evaluating Organization Development Interventions

9-2: Institutionalizing Organizational Changes

Summary

Notes

Selected Cases

Part 3: Human Process Interventions

Ch 10: Interpersonal and Group Process Approaches

Learning Objectives

Introduction

10-1: Diagnostic Issues in Interpersonal and Group Process Interventions

10-2: Process Consultation

10-3: Third-Party Interventions

10-4: Team Building

Summary

Notes

Ch 11: Organization Process Approaches

Learning Objectives

Introduction

11-1: Diagnostic Issues in Organization Process Interventions

11-2: Organization Confrontation Meeting

11-3: Intergroup Relations Interventions

11-4: Large Group Interventions

Summary

Notes

Selected Cases

Part 4: Technostructural Interventions

Ch 12: Restructuring Organizations

Learning Objectives

Introduction

12-1: Structural Design

12-2: Downsizing

12-3: Reengineering

Summary

Notes

Ch 13: Employee Involvement

Learning Objectives

Introduction

13-1: Employee Involvement: What Is It?

13-2: Employee Involvement Interventions

Summary

Notes

Ch 14: Work Design

Learning Objectives

Introduction

14-1: The Engineering Approach

14-2: The Motivational Approach

14-3: The Sociotechnical Systems Approach

14-4: Designing Work for Technical and Personal Needs

Summary

Notes

Selected Cases

Part 5: Human Resource Interventions

Ch 15: Performance Management

Learning Objectives

Introduction

15-1: A Model of Performance Management

15-2: Goal Setting

15-3: Performance Appraisal

15-4: Reward Systems

Summary

Notes

Ch 16: Talent Management

Learning Objectives

Introduction

16-1: Coaching and Mentoring

16-2: Management and Leadership Development Interventions

16-3: Career Planning and Development Interventions

Summary

Notes

Ch 17: Workforce Diversity and Wellness

Learning Objectives

Introduction

17-1: Workforce Diversity Interventions

17-2: Employee Stress and Wellness Interventions

Summary

Notes

Selected Cases

Part 6: Strategic Change Interventions

Ch 18: Transformational Change

Learning Objectives

Introduction

18-1: Characteristics of Transformational Change

18-2: Organization Design

18-3: Integrated Strategic Change

18-4: Culture Change

Summary

Notes

Ch 19: Continuous Change

Learning Objectives

Introduction

19-1: Dynamic Strategy Making

19-2: Self-Designing Organizations

19-3: Learning Organizations

19-4: Built-to-Change Organizations

Summary

Notes

Ch 20: Transorganizational Change

Learning Objectives

Introduction

20-1: Transorganizational Rationale

20-2: Mergers and Acquisitions

20-3: Strategic Alliance Interventions

20-4: Network Interventions

Summary

Notes

Selected Cases

Part 7: Special Applications of Organization Development

Ch 21: Organization Development for Economic, Ecological, and Social Outcomes

Learning Objectives

Introduction

21-1: Sustainable Management Organizations

21-2: Global Social Change

Summary

Notes

Ch 22: Organization Development in Nonindustrial Settings: Health Care, School Systems, the Public S

Learning Objectives

Introduction

22-1: Organization Development in Health Care

22-2: Organization Development in Public School Systems

22-3: Organization Development in the Public Sector

22-4: Organization Development in Family-Owned Businesses

Summary

Notes

Ch 23: Future Directions in Organization Development

Learning Objectives

Introduction

23-1: Trends Within Organization Development

23-2: Trends in the Context of Organization Development

Summary

Notes

Integrative Cases

Glossary

Name Index

Subject Index