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ISBN 10: 1305971776
ISBN 13:9781305971776
Author: Ralph Stair, George Reynolds
Develop an understanding of the core principles of IS and how it is practiced today with PRINCIPLES OF INFORMATION SYSTEMS, 13th edition. This edition combines the latest research with the most current coverage available as content highlights IS-related careers. You explore the challenges and risks of computer crimes, hacking, and cyberterrorism as well as the most current research on big data, analytics, and global IS and social networking. In addition, you examine business intelligence, cloud computing, e-commerce, enterprise systems, mobile computing, strategic planning, and systems acquisition. You learn how information systems can increase profits and reduce costs as you explore artificial intelligence, change management, data governance, environmental concerns, Internet of Everything, Internet censorship and net neutrality, virtual teams, and more.
Principles of Information Systems 13th Table of contents:
Part 1. Information Systems in Perspective
Chapter 1. An Introduction to Information Systems
Part 1: Information Systems in Perspective
An Introduction to Information Systems
Information Systems in Organizations
Part 2: Information Technology Concepts
Hardware and Mobile Devices
Software and Mobile Applications
Database Systems and Big Data
Networks and Cloud Computing
Part 3: Business Information Systems
Electronic and Mobile Commerce
Enterprise Systems
Business Intelligence and Analytics
Knowledge Management and Specialized Information Systems
Part 4: Planning, Acquiring, and Building Systems
Strategic Planning and Project Management
System Acquisition and Development
Part 5: Information Systems in Business and Society
Cybercrime and Information System Security
Ethical, Legal, and Social Issues of Information Systems
Summary
Key Terms
Chapter 1: Self-Assessment Test
Review Questions
Discussion Questions
Problem-Solving Exercises
Team Activities
Web Exercises
Career Exercises
Case Studies
Chapter 2. Information Systems in Organizations
Organizations and Information Systems
Virtual Teams and Collaborative Work
Change in the Organization
Innovation
Reengineering and Continuous Improvement
Outsourcing, Offshoring, and Downsizing
Organizational Culture and Change
Lewin’s Change Model
Lewin’s Force Field Analysis
Leavitt’s Diamond
User Satisfaction and Technology Acceptance
Diffusion of Innovation Theory
Careers in Information Systems
Roles, Functions, and Careers in IS
Typical IS Titles and Functions
IS-Related Roles Outside the IS Organization
Certification
Other IS Careers
Working in Teams
Finding a Job in IS
Summary
Key Terms
Chapter 2: Self-Assessment Test
Review Questions.
Discussion Questions.
Problem-Solving Exercises.
Team Activities.
Web Exercises.
Career Exercises.
Case Studies
Part 2. Information Technology Concepts
Chapter 3. Hardware and Mobile Devices
Anatomy of a Computer
Processor
Memory
Secondary Data Storage Devices
Enterprise Storage Options
Input and Output Devices
Output Devices
Computer System Types
Portable Computers
Thin Clients, Desktops, and Workstations
Servers, Mainframes, and Supercomputers
Server Farms, Data Centers, and Green Computing
Server Farms
Data Center
Green Computing
Summary
Key Terms
Chapter 3: Self-Assessment Test
Review Questions
Discussion Questions
Problem-Solving Exercises
Team Activities
Web Exercises
Career Exercises
Case Studies
Chapter 4. Software and Mobile Applications
An Overview of Software
Software Sphere of Influence
Systems Software
Operating Systems
Utility Programs
Middleware
Application Software
Overview of Application Software
Personal Application Software
Workgroup Application Software
Enterprise Application Software
Application Software for Transaction Processing, Business Analytics, and Competitive Advantage
Programming Languages
Software Issues and Trends
Software Bugs
Copyrights and Licenses
Freeware and Open-Source Software
Software Upgrades
Global Software Support
Summary
Key Terms
Chapter 4. Self-Assessment Test
Review Questions
Discussion Questions
Problem-Solving Exercises
Team Activities
Web Exercises
Career Exercises
Case Studies
Chapter 5. Database Systems and Big Data
Data Fundamentals
Hierarchy of Data
Data Entities, Attributes, and Keys
The Database Approach
Data Modeling and Database Characteristics
Data Modeling
Relational Database Model
Data Cleansing
Relational Database Management Systems (DBMSs)
SQL Databases
Database Activities
Database Administration
Popular Database Management Systems
Using Databases with Other Software
Big Data
Characteristics of Big Data
Sources of Big Data
Big Data Uses
Challenges of Big Data
Data Management
Technologies Used to Process Big Data
Data Warehouses, Data Marts, and Data Lakes
NoSQL Databases
Hadoop
In-Memory Databases
Summary
Key Terms
Chapter 5: Self-Assessment Test
Review Questions
Discussion Questions
Problem-Solving Exercises
Team Activities
Web Exercises
Career Exercises
Case Studies
Chapter 6. Networks and Cloud Computing
Network Fundamentals
Network Topology
Network Types
Client/Server Systems
Channel Bandwidth
Communications Media
Communications Hardware
Communications Software
The Internet and World Wide Web
How the Internet Works
Accessing the Internet
How the Web Works
Web Programming Languages
Web Services
Developing Web Content and Applications
Internet and Web Applications
Intranets and Extranets
The Internet of Things
Cloud Computing
Public Cloud Computing
Private Cloud Computing
Hybrid Cloud Computing
Autonomic Computing
Summary
Key Terms
Chapter 6: Self-Assessment Test
Review Questions
Discussion Questions
Problem-Solving Exercises
Team Activities
Web Exercises
Career Exercises
Case Studies
Part 3. Business Information Systems
Chapter 7. Electronic and Mobile Commerce
An Introduction to Electronic Commerce
Business-to-Business E-Commerce
Business-to-Consumer E-Commerce
Consumer-to-Consumer E-Commerce
E-Government
Introduction to Mobile Commerce
Mobile Commerce in Perspective
M-Commerce Web Sites
Advantages of Electronic and Mobile Commerce
Multistage Model for E-Commerce
E-Commerce Challenges
Electronic and Mobile Commerce Applications
Wholesale E-Commerce
Manufacturing
Marketing
Advertising
Bartering
Investment and Finance
Banking
Online Personalized Shopping
Strategies for Successful E-Commerce and M-Commerce
Defining an Effective E-Commerce Model and Strategy
Defining the Functions of a Web site
Establishing a Web Site
Building Traffic to Your Web Site
Maintaining and Improving Your Web Site
Technology Infrastructure Required to Support E-Commerce and M-Commerce
Hardware
Web Server Software
E-Commerce Software
Mobile Commerce Hardware and Software
Electronic Payment Systems
Summary
Key Terms
Chapter 7: Self-Assessment Test
Review Questions
Discussion Questions
Problem-Solving Exercises
Team Activities
Web Exercises
Career Exercises
Case Studies
Chapter 8. Enterprise Systems
Transaction Processing Systems
Traditional Transaction Processing Methods and Objectives
Transaction Processing Systems for Entrepreneurs and Small and Medium-Sized Enterprises
Transaction Processing Activities
Enterprise Systems
Enterprise Resource Planning
Advantages of ERP
Leading ERP Systems
Supply Chain Management
Customer Relationship Management
Product Lifecycle Management
Overcoming Challenges in Implementing Enterprise Systems
Hosted Software Model for Enterprise Software
Summary
Key Terms
Chapter 8: Self-Assessment Test
Review Questions
Discussion Questions
Problem-Solving Exercises
Team Activities
Web Exercises
Career Exercises
Case Studies
Chapter 9. Business Intelligence and Analytics
What Are Analytics and Business Intelligence?
Benefits Achieved from BI and Analytics
The Role of a Data Scientist
Components Required for Effective BI and Analytics
Business Intelligence and Analytics Tools
Spreadsheets
Reporting and Querying Tools
Data Visualization Tools
Online Analytical Processing
Drill-Down Analysis
Linear Regression
Data Mining
Dashboards
Self-Service Analytics
Summary
Key Terms
Chapter 9: Self-Assessment Test
Review Questions
Discussion Questions
Problem-Solving Exercises
Team Activities
Web Exercises
Career Exercises
Case Studies
Chapter 10. Knowledge Management and Specialized Information Systems
What Is Knowledge Management?
Knowledge Management Applications and Associated Benefits
Best Practices for Selling and Implementing a KM Project
Technologies That Support KM
Overview of Artificial Intelligence
Artificial Intelligence in Perspective
Nature of Intelligence
Brain-Computer Interface
Expert Systems
Robotics
Vision Systems
Natural Language Processing
Learning Systems
Neural Networks
Other Artificial Intelligence Applications
Multimedia and Virtual Reality
Overview of Multimedia
Overview of Virtual Reality
Interface Devices
Forms of Virtual Reality
Virtual Reality Applications
Other Specialized Systems
Assistive Technology Systems
Game Theory
Informatics
Summary
Key Terms
Chapter 10: Self-Assessment Test
Review Questions
Discussion Questions
Problem-Solving Exercises
Team Activities
Web Exercises
Career Exercises
Case Studies
Part 4. Planning, Acquiring, and Building Systems
Chapter 11. Strategic Planning and Project Management
Strategic Planning
Analyze Situation
Set Direction
Define Strategies
Deploy Plan
Setting the Information System Organizational Strategy
Identifying IS Projects and Initiatives
Prioritizing IS Projects and Initiatives
Project Management
Project Variables
What Is Project Management?
Project Management Knowledge Areas
Summary
Key Terms
Chapter 11: Self-Assessment Test
Review Questions
Discussion Questions
Problem-Solving Exercises
Team Activities
Web Exercises
Career Exercises
Case Studies
Chapter 12. System Acquisition and Development
Buy versus Build
Waterfall System Development Process
System Investigation
System Analysis
System Design
Construction
Integration and Testing
Implementation
System Operation and Maintenance
Agile Development
Buying Off-the-Shelf Software
Package Evaluation Phase
Finalize Contract
Integration and Testing
Implementation
Summary
Key Terms
Chapter 12: Self-Assessment Test
Review Questions
Discussion Questions
Problem-Solving Exercises
Team Activities
Web Exercises
Career Exercises
Case Studies
Part 5. Information Systems in Business and Society
Chapter 13. Cybercrime and Information System Security
The Threat Landscape
Why Computer Incidents are so Prevalent
Types of Exploits
Federal Laws for Prosecuting Computer Attacks
Implementing Secure, Private, Reliable Computing
Risk Assessment
Establishing a Security Policy
Educating Employees and Contract Workers
Prevention
Detection
Response
Using a Managed Security Service Provider (MSSP)
Computer Forensics
Summary
Key Terms
Chapter 13: Self-Assessment Test
Review Questions
Discussion Questions
Problem-Solving Exercises
Team Activities
Web Exercises
Career Exercises
Case Studies
Chapter 14. Ethical, Legal, and Social Issues of Information Systems
Computer Waste and Mistakes
Computer Waste
Computer-Related Mistakes
Preventing Computer-Related Waste and Mistakes
Privacy Issues
Privacy and the Federal Government
Privacy at Work
Privacy and Email
Privacy and Instant Messaging
Privacy and Personal Sensing Devices
Privacy and the Internet
Privacy and Internet Libel Concerns
Privacy and Fairness in Information Use
Privacy and Filtering and Classifying Internet Content
Corporate Privacy Policies
Individual Efforts to Protect Privacy
Work Environment
Health Concerns
Avoiding Health and Environmental Problems
Ethical Issues in Information Systems
What Is Ethics?
Codes of Ethics
Summary.
Key Terms
Chapter 14: Self-Assessment Test
Review Questions
Discussion Questions
Problem-Solving Exercises
Team Activities
Web Exercises
Career Exercises
Case Studies
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Tags: Ralph Stair, George Reynolds, Information Systems