Test Bank for Public Speaking 11th Edition by Kathleen J Turner, Randall Osborn , Michael Osborn , Suzanne Osborn ISBN 0134380924 978-0134380926

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Product details:

ISBN 10: 0134380924
ISBN 13: 978-0134380926
Author:Kathleen J. Turner, Randall Osborn , Michael Osborn , Suzanne Osborn 

Helps students become better speakers in their classrooms, workplaces, and communities
Public Speaking: Finding Your Voice helps students develop into effective speakers while emphasizing the ethical significance of public speaking and its importance in our increasingly diverse society. Authors Kathleen J. Turner, Randall Osborn, Michael Osborn, and Suzanne Osborn guide students to become better, more thoughtful consumers as well as producers of messages — all the more important in an age when we are daily bombarded with “fake news” and other forms of deceptive communication. The 11th Edition includes fully updated examples as well as revised learning outcomes that help keep students on track in the course.

Public Speaking: Finding Your Voice, 11th Edition is also available via Revel™, an interactive learning environment that enables students to read, practice, and study in one continuous experience.

Public Speaking 11th Table of contents:

Preface

What’s New in the Eleventh Edition

What Makes This Text Unique?

Instructor and Student Resources

Part One The Foundations of Public Speaking

Chapter 1 Finding Your Voice

Learning Objectives

The Benefits of Public Speaking

Personal Benefits

Social Benefits

Cultural Benefits

Introduction to Public Speaking

Historical Roots of Public Speaking

Contemporary Approaches to Public Speaking

Public Speaking as a Transactional Process

Speaker

Audience

Message

Channel

Interference

Setting

Feedback

Communication as a Dynamic Process

Finding Your Ethical Voice

Respect for the Integrity of Ideas and Information

Speak from Responsible Knowledge

Use Communication Techniques Carefully

Avoid Academic Dishonesty

Demonstrate a Genuine Concern for Consequences

The Shared Responsibilities of Listeners

Final Reflections: A Quest That Deserves Commitment

Chapter 1 Study Questions

Content Mastery

Critical Explorations

Chapter 2 Building Your Confidence as a Speaker

Learning Objectives

Understanding Communication Apprehension

External Factors

An Unfamiliar Situation

The Importance of the Occasion

Internal Factors

Perfectionism

Misconceptions about the Audience

Self-Sabotage

Managing Your Communication Apprehension

Developing a Communication Orientation

Cognitive Restructuring

Visualization

Selective Relaxation

Education, Preparation, and Practice

Putting It All Together

How You Can Help Your Classmates

Final Reflections: Marshaling Your Butterflies

Chapter 2 Study Questions

Study Questions Content Mastery

Critical Explorations

Chapter 3 Your First Speech: An Overview of Speech Preparation

Learning Objectives

Preparing and Presenting Your First Speech

Step 1: Find and Focus Your Topic

Step 2: Gather Supporting Material

Facts and Statistics

Testimony

Examples

Narratives

Step 3: Organize the Body of Your Speech

Step 4: Add an Introduction, Transitions, and a Conclusion

Step 5: Prepare a Formal Outline

Step 6: Practice, Practice, Practice!

Step 7: Present Your Speech

Influencing the Impressions You Make

Competence

Integrity

Good Will

Dynamism

Speeches of Introduction

Final Reflections Taking the First Steps

Chapter 3 Study Questions

Content Mastery

Critical Explorations

A Little Chocolate

Chapter4 Becoming a Better Listener

Learning Objectives

Your Power as a Listener

Overcoming Barriers to Effective Listening

Noise

Inattention

Bad Listening Habits

Biases and Trigger Words

Becoming a Better Listener

Functions of Listening

Appreciative Listening

Empathic Listening

Comprehensive Listening

Critical Listening

Questions for Critical Listening

1. Does the Speaker Provide Adequate Support for Claims?

2. Does the Speaker Cite Credible Sources?

3. Does the Speaker Use Words to Clarify Rather Than Obscure?

4. Does the Speaker Use Emotional Appeals Appropriately?

5. What Constructive Applications Can I Derive from the Speaker’s Message?

Guidelines for Listening to Speeches

Your Ethical Responsibilities as a Listener

Final Reflections: The Golden Rule of Listening

Chapter 4 Study Questions

Content Mastery

Critical Explorations

Part Two Preparation for Public Speaking

Chapter5 Adapting to Your Audience and Situation

Learning Objectives

Understanding Audience Demographics

Age

Gender

Sexual Orientation

Education

Race and Cultural Background

Socioeconomic Status

Group Affiliations

Occupational Groups

Political Groups

Religious Groups

Social Groups

Some Words of Caution

Understanding Audience Psychographics

Beliefs

Attitudes

Values

Motives

Physical Well-Being

Safety and Security

Knowledge

Relationships

Achievement and Recognition

Personal Growth and Satisfaction

Pleasure and Recreation

Tradition

Altruism

Gathering Information about Your Audience

The Rewards and Challenges of Audience Diversity

Become Familiar with the Audiences’ Cultural Affiliations

Speak from Shared Values

Use Supporting Materials Thoughtfully

Choose Your Words Carefully

Adjusting to the Speaking Situation

The Occasion

The Physical Setting

Place

Time

Audience Size

The Psychological Setting

Recent Events

Recent Speeches

Bringing It All Together

Final Reflections: Looking Beyond ­Yourself

Chapter 5 Study Questions

Content Mastery

Critical Explorations

Chapter 6 Finding Your Topic

Learning Objectives

What Is a Good Topic?

A Good Topic Involves You

A Good Topic Engages Your Listeners

A Good Topic Is One You Can Manage

Discovering Your Topic Area

Brainstorming

Interest Charts

Mediated Prompts

Exploring Your Topic Area

Mind Mapping

Topic Analysis

Refining Your Topic

General Purpose

Specific Purpose

Testing Your Specific Purpose Statement

Improving Your Specific Purpose Statement

Thesis Statement

Final Reflections: The Great Chain of Communication

Chapter 6 Study Questions

Content Mastery

Critical Explorations

Pulling a Cat Out of a Hat

Chapter 7 Building Responsible Knowledge

Learning Objectives

Getting Started

Assess Your Prior Knowledge and Experiences

Set Your Research Objectives

Evaluate What You Discover

Record Your Findings

Researching on the Internet

Useful Websites

Social Media

Evaluating Online Resources

Determining What Kind of Website You Are Viewing

Evaluating Online Information

Researching in the Library

Evaluating Information from the Library

Conducting Personal Interviews

Evaluating Information from Personal Interviews

Final Reflections: Empowering Your Voice

Chapter 7 Study Questions

Content Mastery

Critical Explorations

Chapter8 Supporting Your Ideas

Learning Objectives

Facts and Statistics

Using Facts and Statistics

Applying the Four Rs

Distinguish Facts from Inferences and Opinions

Testimony

Types of Testimony

Expert Testimony

Lay Testimony

Prestige Testimony

Using Testimony Effectively

Examples

Using Examples Effectively

Narratives

Types of Narratives

Using Narratives

Selecting and Combining Supporting Materials

Final Reflections: Developing a Well-Supported Voice

Chapter 8 Study Questions

Content Mastery

Critical Explorations

Chapter9 Structuring and Outlining Your Speech

Learning Objectives

Principles of a Well-Structured Speech

Simplicity

Limit the Number of Main Points

Phrase Main Points Clearly

Repeat Key Points for Emphasis

Order

Balance

Structuring the Body of Your Speech

Selecting Your Main Points

Arranging Your Main Points

Categorical

Comparative

Spatial

Sequential

Chronological

Causation

Problem-Solution

Refutative

Narrative

Developing Your Main Points

Developing a Working Outline

Adding Transitions

Introducing and Concluding Your Speech

Introducing Your Speech

Capturing Attention

Acknowledging the audience, location, or occasion

Invoking shared interests and values

Urging audience participation

Using appropriate humor

Opening with a narrative

Opening with a quotation

Startling the audience

Establishing Your Credibility

Previewing Your Message

Concluding Your Speech

Summarizing Your Message

Providing Concluding Remarks

Echoing your introduction

Restating the relevance of your message to your audience

Issuing a call to action

Asking rhetorical questions

Closing with a story

Closing with a quotation

Closing with a metaphor

Using strategic repetition

Selecting and Using Introductory and Concluding Techniques

Preparing Your Formal Outline

Heading

A Clearly Structured Body

The Introduction, Conclusion, Transitions, and Presentation Aids

Oral Citations and Source Citations

Works Cited or Consulted

Formal Outlines: A Few Precautions

Final Reflections: Deep Roots of Structuring and Outlining

Chapter9 Study Questions

Content Mastery

Critical Explorations

Part Three Developing Presentation Skills

Chapter 10 Presentation Aids

Learning Objectives

The Advantages and Disadvantages of Presentation Aids

Advantages of Presentation Aids

Disadvantages of Presentation Aids

Types of Presentation Aids

People and Other Living Creatures

Objects and Models

Objects

Models

Graphics

Sketches

Maps

Graphs

Charts

Textual Graphics

Pictures

Presentation Media

Traditional Media

Flip Charts

Chalk and Marker Boards

Posters

Handouts

Transparencies, Projections, and Slides

Video and Audio Resources

PowerPoint, Prezi, iPad Apps, and More

PowerPoint Presentations and Their Cousins

Prezi Presentations

iPad Apps

What Will They Think of Next?

Preparing Presentation Aids

Principles of Design

Simplicity

Visibility

Emphasis

Balance

Principles of Color

Using Presentation Aids

Ethical Considerations for Using Presentation Aids

Final Reflections: Amplifying Your Voice

Chapter 10 Study Questions

Content Mastery

Critical Explorations

Chapter11 Putting Words to Work

Learning objectives

What Speakers Can Do with Words

Shape Perceptions

Arouse Feelings

Bring Listeners Together

Move Listeners to Action

The Special Characteristics of Oral Language

The Six Cs of Using Oral Language

Clarity

Conciseness

Color

Concreteness

Correctness

Cultural Sensitivity

Language and Extemporaneous Speaking

How Techniques of Language Can Magnify Your Voice

Using Figurative Language

Metaphor

Enduring Metaphor

Light and Darkness

Storms and the Sea

The Family

Culturetypes

Similes

Personification

Powerful Terms

Changing the Order of Words

Antithesis

Inversion

Parallel Construction

Using the Sounds of Words to Reinforce Their Meaning

Alliteration

Onomatopoeia

Final Reflections: Give Me the Right Word

Chapter 11 Study Questions

Content Mastery

Critical Explorations

Three Photographs

Chapter 12 Delivering Your Speech

Learning Objectives

The Power of Delivery

Methods of Presentation

Impromptu Speaking

Extemporaneous Speaking

Feedback That Signals Confusion

Feedback That Signals Loss of Interest

Feedback That Signals Disagreement

Reading from a Manuscript

Memorized Text Presentation

Developing Your Physical Voice

Pitch

Rate

Volume

Variety

Vocal Considerations

Articulation

Enunciation

Pronunciation

Dialect

Developing Your Body Language

Facial Expression and Eye Contact

Movement and Gestures

The Factor of Distance

The Factor of Elevation

Clothing and Personal Appearance

Bringing It All Together

Practicing Your Presentation for Delivery

Developing Flexibility: Answering Questions and Making Mediated Speeches

Handling Questions and Answers

Making Mediated Presentations

Final Reflections: Poetic Presentations

Chapter 12 Study Questions

Content Mastery

Critical Explorations

Part Four Types of Public Speaking

Chapter 13 Informative Speaking

Learning Objectives

Informative Speaking: An Overview

Types of Informative Speaking

Speeches of Description

Speeches of Demonstration

Speeches of Explanation

Helping Listeners Learn

Motivating Audiences to Listen

Maintaining Audience Attention

Relevance

Intensity

Contrast

Repetition

Novelty

Helping Listeners Remember

Designs for Informative Speeches

Categorical Design

Comparative Design

Spatial Design

Sequential Design

Chronological Design

Causation Design

Briefings: A Special Case of Informative Speaking

Final Reflections: Bringing Fire to Your Listeners

Chapter 13 Study Questions

Content Mastery

Critical Explorations

Shared Writing

Informative Speech

Descent Into Darkness

Chapter14 Persuasive Speaking

Learning Objectives

The Ethics of Persuasion

The Process of Persuasion

Awareness

Understanding

Agreement

Enactment

Integration

Types of Persuasive Speaking

Speeches That Focus on Facts

Speeches That Emphasize Attitudes and Values

Speeches That Advocate Action and Policy

Designs for Persuasive Speeches

Problem–Solution Design

Motivated Sequence Design

Refutative Design

Proofs: The Means of Persuasion

Developing Ethos

Developing Pathos

Developing Mythos

Developing Logos

Final Reflections: The Value of Persuasion

Chapter 14 Study Questions

Content Mastery

Critical Explorations

Quiet Screams

Chapter 15 Building Persuasive Arguments

Learning Objectives

Focusing Issues and Gathering Evidence

Focusing Your Persuasive Issue

Gathering Evidence

Facts and Figures

Testimony

Examples and Narratives

Structuring Persuasive Arguments

Patterns of Reasoning

Framing Your Issue

Deductive Reasoning: Arguing from Principles

Inductive Reasoning: Arguing from the Specific Case

Causal Reasoning

Analogical Reasoning

Persuading Reluctant Listeners

Engaging Opposing Views

Establish identification and good will early in your speech

Establish and reason from shared beliefs and values

Emphasize a tone of explanation over argument

Make a multisided presentation that acknowledges opposing positions

Moving from Attitude to Action

Spark Their Enthusiasm

Demonstrate the Need for Involvement

Present a Clear Plan of Action

Avoiding Defective Persuasion

Final Reflections: Persuasion That Has Legs

Chapter 15 Study Questions

Content Mastery

Critical Explorations

Keep Big Brother off your Back

Chapter16 Ceremonial Speaking

Learning Objectives

Techniques of Ceremonial Speaking

Identification

Using Narrative

Recognizing Heroes and Heroines

Renewing Group Commitment

Magnification

Types of Ceremonial Speeches

Speeches of Tribute

Award Presentations

Eulogies

Toasts

Acceptance Speeches

Speeches of Introduction

Speeches of Inspiration

After-Dinner Speeches

The Role of Humor

Developing an After-Dinner Speech

Acting as a Master of Ceremonies

Narrative Design

Prologue

Plot

Epilogue

Final Reflections: “And in Conclusion Let Us Say”

Chapter 16 Study Questions

Content Mastery

Critical Explorations

Baked-In Traditions

Appendix A Communicating in Small Groups

Advantages and Challenges of Group Problem Solving

Participating in Small Groups

Working as a Group Member

Leading Small Groups

Group Problem-Solving Techniques

Reflective Thinking and Problem Solving

Step 1: Defining the Problem

Step 2: Generating Potential Solutions

Step 3: Evaluating Options for Solutions

Step 4: Developing a Plan of Action

Step 5: Evaluating Results

Other Approaches to Group Problem Solving

Effective Meetings

Planning Meetings

Conducting an Effective Meeting

Using Parliamentary Procedure

Virtual Meetings

Making Group Presentations

Final Reflections: Your Group Voice

Appendix B Speeches for Analysis

Self-Introductory Speech 1: My Three Cultures

Self-Introductory Speech 2: Lady with a Gun

Self-Introductory Speech 3: To Toss or Not to Toss: The Art of Baseball Umpiring

Informative Speech 1: The Debate on the Transpacific Partnership

Informative Speech 2: Video Games

Informative Speech 3: The French Paradox: A Delicious Secret Revealed

Persuasive Speech 1: Global Burning

Persuasive Speech 2: We Don’t Have to Live in Slums

Persuasive Speech 3: The Price of Bottled Water

Persuasive Speech 4: Fairly Traded Coffee

Ceremonial Speech 1: Reach for the Stars!

Ceremonial Speech 2: Eulogy for Jesse Owens

Ceremonial Speech 3: Remarks on Accepting the Martin Luther King Jr. Human Rights Award

Ceremonial Speech 4: Nobel Peace Prize Acceptance Speech1

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Kathleen J Turner,Randall Osborn,Michael Osborn,Suzanne Osborn,Public Speaking