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ISBN 10: 1305081579
ISBN 13: 978-1305081574
Author: Michael Hitt, Duane Ireland, Robert Hoskisson
Examine strategic management with the market-leading text that sets the standard for the most intellectually rich, yet thoroughly practical, analysis of strategic management today. Written by highly respected experts Hitt, Ireland, and Hoskisson, STRATEGIC MANAGEMENT: COMPETITIVENESS AND GLOBALIZATION, CONCEPTS AND CASES, Eleventh Edition, combines the latest cutting-edge research and strategic management trends with ideas from some of today’s most prominent scholars. This is the only text that integrates the classic industrial organization model with a resource-based view of the firm to give you a complete understanding of how today’s businesses use strategic management to establish a sustained competitive advantage. A strong global focus and examples from more than 600 emerging and leading companies place ideas into context within an inviting, practical presentation. A wealth of learning features and more than 30 all-new compelling cases examine a broad range of critical issues confronting managers today. Engaging video cases, CengageNOW™ online learning tools, and a complete electronic business library help keep your study current and relevant. STRATEGIC MANAGEMENT: COMPETITIVENESS AND GLOBALIZATION provides the solid understanding you need to effectively apply strategic management tools and techniques for increased performance and tomorrow’s competitive advantage.
Strategic Management Concepts and Cases 11th Table of contents:
Part 1. Strategic Management Inputs
1. Strategic Management and Strategic Competitiveness
1-1. The Competitive Landscape
1-1a. The Global Economy
1-1b. Technology and Technological Changes
1-2. The I/O Model of Above-Average Returns
1-3. The Resource-Based Model of Above-Average Returns
1-4. Vision and Mission
1-4a. Vision
1-4b. Mission
1-5. Stakeholders
1-5a. Classifications of Stakeholders
1-6. Strategic Leaders
1-6a. The Work of Effective Strategic Leaders
1-6b. Predicting Outcomes of Strategic Decisions: Profit Pools
1-7. The Strategic Management Process
Summary
Review Questions
Experiential Exercises
Video Case
2. The External Environment: Opportunities, Threats, Industry Competition, and Competitor Analysis
2-1. The General, Industry, and Competitor Environments
2-2. External Environmental Analysis
2-2a. Scanning
2-2b. Monitoring
2-2c. Forecasting
2-2d. Assessing
2-3. Segments of the General Environment
2-3a. The Demographic Segment
2-3b. The Economic Segment
2-3c. The Political/Legal Segment
2-3d. The Sociocultural Segment
2-3e. The Technological Segment
2-3f. The Global Segment
2-3g. The Physical Environment Segment
2-4. Industry Environment Analysis
2-4a. Threat of New Entrants
2-4b. Bargaining Power of Suppliers
2-4c. Bargaining Power of Buyers
2-4d. Threat of Substitute Products
2-4e. Intensity of Rivalry among Competitors
2-5. Interpreting Industry Analyses
2-6. Strategic Groups
2-7. Competitor Analysis
2-8. Ethical Considerations
Summary
Review Questions
Experiential Exercises
Video Case
3. The Internal Organization: Resources, Capabilities, Core Competencies, and Competitive Advantages
3-1. Analyzing the Internal Organization
3-1a. The Context of Internal Analysis
3-1b. Creating Value
3-1c. The Challenge of Analyzing the Internal Organization
3-2. Resources, Capabilities, and Core Competencies
3-2a. Resources
3-2b. Capabilities
3-2c. Core Competencies
3-3. Building Core Competencies
3-3a. The Four Criteria of Sustainable Competitive Advantage
3-3b. Value Chain Analysis
3-4. Outsourcing
3-5. Competencies, Strengths, Weaknesses, and Strategic Decisions
Summary
Review Questions
Experiential Exercises
Video Case
Part 2. Strategic Actions: Strategy Formulation
4. Business-Level Strategy
4-1. Customers: Their Relationship with Business-Level Strategies
4-1a. Effectively Managing Relationships with Customers
4-1b. Reach, Richness, and Affiliation
4-1c. Who: Determining the Customers to Serve
4-1d. What: Determining Which Customer Needs to Satisfy
4-1e. How: Determining Core Competencies Necessary to Satisfy Customer Needs
4-2. The Purpose of a Business-Level Strategy
4-3. Types of Business-Level Strategies
4-3a. Cost Leadership Strategy
4-3b. Differentiation Strategy
4-3c. Focus Strategies
4-3d. Integrated Cost Leadership/Differentiation Strategy
Summary
Review Questions
Experiential Exercises
Video Case
5. Competitive Rivalry and Competitive Dynamics
5-1. A Model of Competitive Rivalry
5-2. Competitor Analysis
5-2a. Market Commonality
5-2b. Resource Similarity
5-3. Drivers of Competitive Behavior
5-4. Competitive Rivalry
5-4a. Strategic and Tactical Actions
5-5. Likelihood of Attack
5-5a. First-Mover Benefits
5-5b. Organizational Size
5-5c. Quality
5-6. Likelihood of Response
5-6a. Type of Competitive Action
5-6b. Actor’s Reputation
5-6c. Market Dependence
5-7. Competitive Dynamics
5-7a. Slow-Cycle Markets
5-7b. Fast-Cycle Markets
5-7c. Standard-Cycle Markets
Summary
Review Questions
Experiental Exercises
Video Case
6. Corporate-level Strategy
6-1. Levels of Diversification
6-1a. Low Levels of Diversification
6-1b. Moderate and High Levels of Diversification
6-2. Reasons for Diversification
6-3. Value-Creating Diversification: Related Constrained and Related Linked Diversification
6-3a. Operational Relatedness: Sharing Activities
6-3b. Corporate Relatedness: Transferring of Core Competencies
6-3c. Market Power
6-3d. Simultaneous Operational Relatedness and Corporate Relatedness
6-4. Unrelated Diversification
6-4a. Efficient Internal Capital Market Allocation
6-4b. Restructuring of Assets
6-5. Value-Neutral Diversification: Incentives and Resources
6-5a. Incentives to Diversify
6-5b. Resources and Diversification
6-6. Value-Reducing Diversification: Managerial Motives to Diversify
Summary
Review Questions
Experiential Exercises
Video Case
7. Merger and Acquisition Strategies
7-1. The Popularity of Merger and Acquisition Strategies
7-1a. Mergers, Acquisitions, and Takeovers: What Are the Differences?
7-2. Reasons for Acquisitions
7-2a. Increased Market Power
7-2b. Overcoming Entry Barriers
7-2c. Cost of New Product Development and Increased Speed to Market
7-2d. Lower Risk Compared to Developing New Products
7-2e. Increased Diversification
7-2f. Reshaping the Firm’s Competitive Scope
7-2g. Learning and Developing New Capabilities
7-3. Problems in Achieving Acquisition Success
7-3a. Integration Difficulties
7-3b. Inadequate Evaluation of Target
7-3c. Large or Extraordinary Debt
7-3d. Inability to Achieve Synergy
7-3e. Too Much Diversification
7-3f. Managers Overly Focused on Acquisitions
7-3g. Too Large
7-4. Effective Acquisitions
7-5. Restructuring
7-5a. Downsizing
7-5b. Downscoping
7-5c. Leveraged Buyouts
7-5d. Restructuring Outcomes
Summary
Review Questions
Experiential Exercises
Video Case
8. International Strategy
8-1. Identifying International Opportunities
8-1a. Incentives to Use International Strategy
8-1b. Three Basic Benefits of International Strategy
8-2. International Strategies
8-2a. International Business-Level Strategy
8-2b. International Corporate-Level Strategy
8-3. Environmental Trends
8-3a. Liability of Foreignness
8-3b. Regionalization
8-4. Choice of International Entry Mode
8-4a. Exporting
8-4b. Licensing
8-4c. Strategic Alliances
8-4d. Acquisitions
8-4e. New Wholly Owned Subsidiary
8-4f. Dynamics of Mode of Entry
8-5. Risks in an International Environment
8-5a. Political Risks
8-5b. Economic Risks
8-6. Strategic Competitiveness Outcomes
8-6a. International Diversification and Returns
8-6b. Enhanced Innovation
8-7. The Challenge of International Strategies
8-7a. Complexity of Managing International Strategies
8-7b. Limits to International Expansion
Summary
Review Questions
Experiential Exercises
Video Case
9. Cooperative Strategy
9-1. Strategic Alliances as a Primary Type of Cooperative Strategy
9-1a. Types of Major Strategic Alliances
9-1b. Reasons Firms Develop Strategic Alliances
9-2. Business-Level Cooperative Strategy
9-2a. Complementary Strategic Alliances
9-2b. Competition Response Strategy
9-2c. Uncertainty-Reducing Strategy
9-2d. Competition-Reducing Strategy
9-2e. Assessing Business-Level Cooperative Strategies
9-3. Corporate-Level Cooperative Strategy
9-3a. Diversifying Strategic Alliance
9-3b. Synergistic Strategic Alliance
9-3c. Franchising
9-3d. Assessing Corporate-Level Cooperative Strategies
9-4. International Cooperative Strategy
9-5. Network Cooperative Strategy
9-5a. Alliance Network Types
9-6. Competitive Risks with Cooperative Strategies
9-7. Managing Cooperative Strategies
Summary
Review Questions
Experiential Exercises
Video Case
Part 3. Strategic Actions: Strategy Implementation
10. Corporate Governance
10-1. Separation of Ownership and Managerial Control
10-1a. Agency Relationships
10-1b. Product Diversification as an Example of an Agency Problem
10-1c. Agency Costs and Governance Mechanisms
10-2. Ownership Concentration
10-2a. The Increasing Influence of Institutional Owners
10-3. Board of Directors
10-3a. Enhancing the Effectiveness of the Board of Directors
10-3b. Executive Compensation
10-3c. The Effectiveness of Executive Compensation
10-4. Market for Corporate Control
10-4a. Managerial Defense Tactics
10-5. International Corporate Governance
10-5a. Corporate Governance in Germany and Japan
10-5b. Corporate Governance in China
10-6. Governance Mechanisms and Ethical Behavior
Summary
Review Questions
Experiential Exercises
Video Case
11. Organizational Structure and Controls
11-1. Organizational Structure and Controls
11-1a. Organizational Structure
11-1b. Organizational Controls
11-2. Relationships between Strategy and Structure
11-3. Evolutionary Patterns of Strategy and Organizational Structure
11-3a. Simple Structure
11-3b. Functional Structure
11-3c. Multidivisional Structure
11-3d. Matches between Business-Level Strategies and the Functional Structure
11-3e. Matches between Corporate-Level Strategies and the Multidivisional Structure
11-3f. Matches between International Strategies and Worldwide Structure
11-3g. Matches between Cooperative Strategies and Network Structures
11-4. Implementing Business-Level Cooperative Strategies
11-5. Implementing Corporate-Level Cooperative Strategies
11-6. Implementing International Cooperative Strategies
Summary
Review Questions
Experiential Exercises
Video Case
12. Strategic Leadership
12-1. Strategic Leadership and Style
12-2. The Role of Top-Level Managers
12-2a. Top Management Teams
12-3. Managerial Succession
12-4. Key Strategic Leadership Actions
12-4a. Determining Strategic Direction
12-4b. Effectively Managing the Firm’s Resource Portfolio
12-4c. Sustaining an Effective Organizational Culture
12-4d. Emphasizing Ethical Practices
12-4e. Establishing Balanced Organizational Controls
Summary
Review Questions
Experiential Exercises
Video Case
13. Strategic Entrepreneurship
13-1. Entrepreneurship and Entrepreneurial Opportunities
13-2. Innovation
13-3. Entrepreneurs
13-4. International Entrepreneurship
13-5. Internal Innovation
13-5a. Incremental and Radical Innovation
13-5b. Autonomous Strategic Behavior
13-5c. Induced Strategic Behavior
13-6. Implementing Internal Innovations
13-6a. Cross-Functional Product Development Teams
13-6b. Facilitating Integration and Innovation
13-6c. Creating Value from Internal Innovation
13-7. Innovation through Cooperative Strategies
13-8. Innovation through Acquisitions
13-9. Creating Value through Strategic Entrepreneurship
Summary
Review Questions
Experiential Exercises
Video Case
Part 4. Cases
Preparing an Effective Case Analysis
What to Expect from In-Class Case Discussions
Preparing an Oral/Written Case Presentation
Strategic Profile and Case Analysis Purpose
Situation Analysis
Case 1. Ally Bank
Introduction and History
Uncertainty in Banking
Conditions in the Banking Industry
Ally Bank and Its Competitors
The Birth of Ally Bank
The Role of Ally Financial
The Role of Ally Bank
Ally Bank’s Product Offerings
The Ally Bank Brand
Leadership at Ally Bank
Financials Statements
Financial Results – Ally Financial Inc.
Ally Bank Results
Current Investors
Challenges—What to Do Next?
Case 2. AstraZeneca: Transforming How New Medicines Flow To Patients
The Pharmaceutical Industry
Industry Pressure
Research and development
Patents and generics
Health care reform
Shift to Biopharmaceuticals
Competition
AstraZeneca: From A to Z
Formulating Strategy
Implementing the Strategy: Transforming R&D
Industry-Leading Capabilities
Culture of Courageous Leadership, Innovation, and Collaboration
The R&D Operating Model
A focused portfolio
Simplifying the geographic footprint and reducing the cost base
Looking Ahead at AstraZeneca
Case 3. Avon
Introduction
History
Products and Brands
Vision, Mission, and Values
Outside the Company
Competitive Fronts
Direct-Selling Competitors
Mary Kay
Arbonne
Leaders in the Beauty Industry
L’Oréal
Procter & Gamble Co. (P&G)
Doing Business with Suppliers
Selling Products to Customers
Deciding How to Compete
Competing on a Day-to-Day Basis
Additional Approaches to Competing
Competing on a Global Basis
Mergers and Acquisitions
Strategic Leaders
Sherilyn S. McCoy, CEO and Director
Andrea Jung, Senior Advisor
Patricia Perez-Ayala, Senior VP and Chief Marketing Officer
Financials
Challenges
Missing the Target
Revitalizing the Sales Force
Improving Corporate Governance and Management
Getting Back on Track
Taking Action
Conclusion
Case 4. Black Canyon Coffee
Background
History
Founder Background
Market Conditions
Country Setting
Beverage Consumption Patterns
Competition
Black Canyon Strategy and Operations
Strategy
Operations
Product and Geographic Expansion
Financing
Summary
Case 5. Blue Nile, Inc.: “Stuck in the Middle” of the Diamond Engagement Ring Market
Company Background
Strategic Direction
The Jewelry Industry
Blue Nile’s Competitors
DeBeers
Tiffany & Co.
Guild Jewelers
Barriers to Entry/Imitation
Social and Demographic Trends
Global Opportunities
Blue Nile’s Finances
Marketing
Operations and Logistics
Human Resources and Ethics
Stuck in the Middle
Case 6. Campbell: Is the Soup Still Simmering?
Introduction
Company Background
China and Russia
U.S. Soup Revitalization
Firm Structure and Management
Challenges Ahead
Industry Overview
Competition
Nestlé
General Mills
Kraft Foods
Heinz Company
Financials
Sustainability
What’s Next?
References
Case 7. Chick-fil-A: Bird of a Different Feather
Southern Roots: Samuel Truett Cathy and Chick-fil-A
Corporate Strategy: A Focus on People
Corporate Culture
Marketing and CSR Approach: Send in the Cows
Company Outlook and Finance
Awards
International Expansion
Sustainability
Succession Planning
Controversy
Case 8. Chipotle: Mexican Grill, Inc.: Food with Integrity
The U.S. Restaurant Industry
Profile
Industry Economics
Key Competitors
Chipotle Mexican Grill’s History and Profile
Origin and Early Growth
The Push to Sustainable Sourcing
Business Operations
Restaurant Operations
Supply Chain
Marketing
Finances
The “Einhorn Effect”
CMG’s Challenges
Case 9. Columbia Sportswear
History of Columbia Sportswear
The Apparel Industry and Commodity Prices
The Apparel Industry and Weather Phenomena
The Apparel Industry and Shifting Demographics of Participation in Outdoor Activities
Columbia’s Omni-Heat Electric Products and Legal Issues
Columbia’s Competitive Rivals
Nike Inc.
VF Corporation – Timberland and The North Face
L.L. Bean
Recreational Equipment Incorporated (REI)
Starting and Finish Lines
Potential New Competitors
Faster, Higher, Better
Creating a Product Portfolio
Columbia’s Leadership Structure
The Hike Ahead
Seasonality and High Variability in Sales
Intellectual Property
Maintaining Profitability
Case 10. Finding Community Solutions From Common Ground: A New Model to End Homelessness
Homeless Problem in New York City
A Bold Experiment
Going Beyond Street-to-Home
A New Organization
Value Creation, Value Capture
Knowledge Diffusion
In-depth Co-development
Case 11. Equal Exchange: Doing Well by Doing Good©
Introduction:
2012
Functional Areas at EE
EE Governance Model
Human Resource Management
Production
Marketing and Distribution
Finance
The Industry
Challenges
Case 12. Facebook
Introduction
Facebook’s Timeline
Getting Started
Earning Respect
Expanding
Going Public
Inside Facebook
Mission
Culture
Core Themes
Outside Facebook
Social Networking
The Industry
Competitors
Google Plus
MySpace
Out-Innovating the Competition
Strategic Leaders
Mark Zuckerberg, Chairman of the Board and CEO
David Ebersman, Chief Financial Officer
Sheryl Sandberg, Chief Operating Officer
Theodore Ullyot, VP and General Counsel
Financial Results
Strategic Challenges
Monetizing Facebook’s User Base
Future of Facebook
Case 13. Glencore, Xstrata and the Restructuring of the Global Copper Mining Industry in 2012
Industry and Market Overview
The Copper Supply Chain
Copper Production
Trading and Marketing
Profitability along the Copper Supply Chain
Key Competitors
Glencore
Outlook
Appendix
Case 14. Harley-Davidson: Strategic Competitiveness that Spans Decades
Introduction
The Challenge
History
How Harley Does It
What It Does Best
Keeping It Simple
Marketing
Financial Services Segment
Competition
Strategic Leaders
International Growth
Regulation
Financial Analysis
The Sum of All Parts
Case 15. Herman Miller: An On-Going Case of Reinvention and Renewal
Background
The 2000s
Herman Miller Entering 2012
Management
Marketing
Production/Operations
Human Resource Management
Finance
Accessories Team: An Example of HM’s Strategy, Leadership, and Beliefs in Action
The Industry
The Future
Case 16. Itaipu Binacional
History
Itaipu as Part of Brazil’s Energy Matrix: Institutional Regulatory Pressures
Itaipu and Sustainability: The Normative Institutional Pressures
Itaipu and Strategic Redefinition: Mission and Strategic Objectives
Itaipu and Biocivilization: From Planning to Accomplishment
Integrated Management Tourism
Good Water Program
Final Considerations
Case 17. Will J. C. Penney Strike Gold with Its New Strategy?
From Rocky Mountain Mine Store to “America’s Favorite Store”
Transitioning to the New Millennium Market
The Big Picture
A More Specific Picture
Sears
Kohl’s
Macy’s
Target
JCP’s Financials
Industry Comparisons
JCP Leadership Team
Ron Johnson
All Working Together To Bring About Change
The New JCP
Competitors’ Reactions
Conclusion
Case 18. KIPP Houston Public Schools
Setting the Scene
Storied Beginnings
Nationwide Growth
A Region Is Born
The “Target Market”
Rules of the Game
Staffing
Curriculum and Operations
The Money Gap
Organization: Bottom Up and Top Down
The People Problem
The Curriculum Conundrum
The Promise of Technology
Competitive Pressures
The Next Chapter
Case 19. Krispy Kreme Doughnuts: Refilling the Hole in a Sweet Strategy
Early History 1937-1994: The Birth and Growth of the “Original Glaze”
Recent History: Rapid Expansion, Brink of Collapse, and Resurgence
Revenue Generation, Product Lines, and the Franchising Structure
Arenas in Which Krispy Kreme Competes
Financial Results: Return to Profitability
Marketing
Leadership
James H. Morgan, Chairman—Chief Executive Officer
Douglas R. Muir—Executive Vice President and Chief Financial Officer (CFO)
G. Dwayne Chambers—Senior Vice President and Chief Marketing Officer
The Board
Rising to the Challenges
Health Concerns
Restoring Stakeholder Trust in the Top Management Team
Overexpansion
Franchisor/Franchisee Relationships
Conclusion
Case 20. Lockheed Martin
Introduction
Taking Flight
Merger of Equals
The Industry: Anything but Stable
Aeronautics
Space Systems
Electronic Systems
Information Systems and Global Solutions
How Lockheed Martin Competes
Financial Data and Performance , , , , , , , ,
Ethics
The Pilots
Chain of Command
STRATEGIC CHALLENGES
Declining Federal Defense Budget
International Market Risks
Regulation of the Defense Market
Controlling Costs
Case 21. Logitech: Finding Success through Innovation and Acquisition
Company Background
Strategic Direction
Competitors
Trends
Global Presence
Finance
Marketing
Operations
The Changing Landscape Ahead
Works Cited
Case 22. lululemon athletica Inc.
Love
Choose a Positive Thought
Friends Are More Important than Money
Observe a plant before and after watering
This Is Not Your Practice Life
Dennis “Chip” Wilson
Christine Day
John Currie
Ten to Fifteen Friends Allows for Real Relationships
Don’t Trust that an Old Age Pension Will Be Sufficient
The Pursuit of Happiness Is the Source of All Unhappiness
Life Is Full of Setbacks
Nike
Adidas
Under Armour
VF Corp.
That Which Matters the Most Should Never Give Way to that Which Matters the Least
Creativity Is Maximized When You Are Living in the Moment
Jealousy Works the Opposite Way You Want It to
Dance, Sing, Floss, and Travel
Listen, Listen, Listen
Goal Setting Triggers Your Subconscious Computer
Your Outlook on Life Is a Direct Reflection of How Much You Like Yourself
Sweat Once a Day
Do It Now, Do It Now, Do It Now
Case 23. The Movie Exhibition Industry 2013
The Motion Picture Value Chain
Studio Production
Distribution
Exhibition
The Business of Exhibition
Box Office Revenues
Concessions
Advertising
The Major Exhibitor Circuits
Challenges for Exhibitors
Benefitting from Digital Investments
Countering the Declining Allure of the Theater
The Home Viewing Substitution
Home Viewing Technology
Content Availability & Timing
Recent Exhibitor Initiatives
Technological Innovations
Alternative Content
Dynamic Pricing
Concession Initiatives
Advertising Initiatives
Bright Lights and Red Carpet or Dimly Lit Marquee?
Case 24. Phase Separation Solutions (PS2): The China Question
Company Overview
The Thermal Phase Separation (TPS) Technology
The Market for Persistent Organic Pollutants and Industrial Sludge in Canada
PCB Market
Industrial Sludge Market in Canada
PS2 Strategic Moves
Diversification into Pharmaceutical Waste Management
Going Public through Reverse Acquisition of West Mountain Capital Corp
Other Potential Future Moves
The Chinese Market
POPs Market in China
Oil Sludge Market in China
Pharmaceutical Waste Market
The Options in China for PS2
Option 1: Remediation of POP-Contaminated Soil
Option 2: Oil Recovery from Oil Sludge
The Decision
Case 25. Research in Motion
History
Competitors and Competing Products
Apple, Inc. – iPhone
Google – Android OS
Microsoft – Windows Phone
App Stores
The Competitive Arena
Customers
Suppliers
Internal Conditions
Competing Internationally
Trend toward Emerging Markets
Customers and Markets
Choosing the Markets in Which RIM Will Compete
Financial Performance
Strategic Alliances and Relationships
Leadership
Michael Lazaridis
Jim Balsillie
Thorsten Heins
Board of Directors
Issues and Challenges
Case 26. Sirius XM Radio Canada
Satellite Radio
Sirius XM Radio Inc.
Canadian Satellite Radio Holdings Inc.
Sirius Canada Inc.
Canadian Merger
Management Team
Information Systems and Operations
Marketing
Financing
Conclusion
Case 27. Tata Motors Limited: Ratan’s Next Step
Global Automobile Landscape
Tata Motors’ Market in India
Previous Acquisitions
Ford and the Premier Automotive Group
Terms of the Deal
Conclusion
Case 28. Principled Entrepreneurship and Shared Leadership: The Case of TEOCO [The Employee Owned Company]
Introduction
Company Background and Activities
Cost Management
Least Cost Routing
Revenue Assurance
Industry Landscape: Continuous Change
Competitors
Clients
Growth Strategies
TEOCO’s Product Strategy: “Spidering” through Clients’ Organizations
TEOCO’s Acquisition Strategy
TTI Acquisition Rationale: Going Global and Getting “Closer to the Network”
TTI Acquisition Challenges
Company Culture and Philosophy
Shared Leadership
Culture of Employee Ownership
Employee Involvement in the Decision-Making Process
Bonus and Stock Ownership
A Philosophy of Total Compensation
Human Resources as a Strategic Function
TA, TTI and the Future of TEOCO
Impact on Shared Leadership
Impact on the Culture of Employee Ownership
Impact on Human Resources as a Strategic Function
Impact on TEOCO’s Core Competencies
Conclusion
Case 29. Tesla Motors: Charging into the Future?
Tesla Motors
Company History
Leadership Team
Elon Musk – Chairman, Product Architect, and CEO
JB Straubel – Chief Technology Officer
Deepak Ahuja – Chief Financial Officer
Social and Economic Trends Influencing Tesla’s Business Model
Key Suppliers and Customers
Key Competitors
Toyota Motor Company
General Motors
Ford Motor Company
Honda Motor Company
Nissan Motor Company
Other Motor Companies
Tesla’s Operations
Technology
Product-Market Approach
Corporate Culture
Tesla Financials
Strategic Challenges
Case 30. Yahoo! Inc.: Marissa Mayer’s Challenge
The Internet Consumer Services Industry
Yahoo’s Company Background
Corporate Governance at Yahoo
The Microsoft Bid
Carl Icahn’s Proxy Fight
Third Point LLC’s Activism
“Resumégate”
Yahoo’s Business Operations
Enter Marissa Mayer
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