Understanding Interpersonal Communication Making Choices in Changing Times 1st edition by Richard West, Lynn Turner 1111792657 9781111792657

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ISBN 10: 1111792657
ISBN 13: 9781111792657
Author: Richard West, Lynn H. Turner

West and Turner’s UNDERSTANDING INTERPERSONAL COMMUNICATION: MAKING CHOICES IN CHANGING TIMES, Enhanced Second Edition, empowers you by providing both the knowledge and practical skills you need to be effective communicators in today’s rapidly changing and technologically advanced society. An innovative theory-skill framework, integrated in every chapter, uniquely combines theory and practice, eliminating the perceived division between them while clarifying their fundamental interconnections. The text powerfully supports skill development; rather than “”telling”” you how to communicate, the authors list a “”toolbox”” of key skills pertaining to each theory so you can actively choose and experiment with strategies appropriate for a given situation. Filled with realistic examples and scenarios that reflect the diversity and interactions of today’s students, UNDERSTANDING INTERPERSONAL COMMUNICATION: MAKING CHOICES IN CHANGING TIMES, Enhanced Second Edition, makes clear connections between theory, skills, and the life situations we all encounter on a daily basis. This enhanced second edition includes the student workbook bound in at the end of the text, with chapter goals, outlines, interactive student activities, InfoTrac activities, and journal entries.

Understanding Interpersonal Communication Making Choices in Changing Times 1st Table of contents

Chapter 1: Introduction to Interpersonal Communication
The Study of Interpersonal Communication
Models of Communication
The Interpersonal Communication Continuum
The Value of Interpersonal Communication
Principles of Interpersonal Communication
Myths about Interpersonal Communication
Interpersonal Communication Ethics
Choices for Changing Times: Competency and Civility
Summary
Understanding Interpersonal Communication Online
Terms for Review
Questions for Understanding
Interactive Activities and InfoTrac College Edition Exercises
Chapter 2: Communication, Perception, and the Self
Understanding Perception: A Seesaw Experience
Influences on Perception
Understanding the Self: The “I’s” Have It
Identity Management: Let’s Face It
Perception, the Self, and Interpersonal Communication
Choices for Checking Perceptions and Improving Self-Concept
Summary
Understanding Interpersonal Communication Online
Terms for Review
Questions for Understanding
Interactive Activities and InfoTrac College Edition Exercises
Chapter 3: Communication, Culture, and Identity
Defining Culture
Diversity in the United States: A Nation of Newcomers
Why Study Intercultural Communication?
Dimensions of Culture
Challenges of Intercultural Communication
Choices for Intercultural Understanding
Summary
Understanding Interpersonal Communication Online
Terms for Review
Questions for Understanding
Interactive Activities and InfoTrac College Edition Exercises
Chapter 4: Communicating Verbally
Understanding Verbal Symbols
Attributes of Verbal Symbols
Factors Affecting Verbal Symbols
The Dark Side of Verbal Symbols
The Bright Side of Verbal Codes
Choices for Improving Verbal Communication
Summary
Understanding Interpersonal Communication Online
Terms for Review
Questions for Understanding
Interactive Activities and InfoTrac College Edition Exercises
Chapter 5: Communicating Nonverbally
Principles of Nonverbal Communication
Nonverbal Communication Codes
Cultural Variations in Nonverbal Communication
Choices for Increasing Nonverbal Communication Effectiveness
Summary
Understanding Interpersonal Communication Online
Terms for Review
Questions for Understanding
Interactive Activities and InfoTrac College Edition Exercises
Chapter 6: Effective Listening
Distinguishing the Difference: Hearing and Listening
The Importance of Listening
The Barriers: Why We Don’t Listen
Styles of Listening
Culture and the Listening Process
Choices for Effective Listening
Summary
Understanding Interpersonal Communication Online
Terms for Review
Questions for Understanding
Interactive Activities and InfoTrac College Edition Exercises
Chapter 7: Communication and Emotion
Defining Emotion: More than Just a Feeling
Explaining Emotion: Biology and Social Interaction
Emotion and Communication
Influences on Emotional Communication
The Dark Side of Emotional Communication
The Bright Side of Emotional Communication
Choices for Developing Emotional Communication Skills
Summary
Understanding Interpersonal Communication Online
Terms for Review
Questions for Understanding
Interactive Activities and InfoTrac College Edition Exercises
Chapter 8: Sharing Personal Information
Definition of Self-Disclosure: Opening Up
Self-Disclosure as a Subjective Process
Factors Affecting Disclosure
Principles of Self-Disclosure
Explaining Self-Disclosure
Reasons to Self-Disclose
Reasons Not to Self-Disclose
Choices for Effective Disclosing
Summary
Understanding Interpersonal Communication Online
Terms for Review
Questions for Understanding
Interactive Activities and InfoTrac College Edition Exercises
Chapter 9: Communicating Conflict
Defining Conflict
Types of Conflict
Myths about Conflict and Communication
Factors Influencing Interpersonal Conflict
Communication Patterns in Conflict
The Dark Side of Interpersonal Conflict
The Bright Side of Interpersonal Conflict
Explaining Conflict
The Relationship of Conflict to Power
Choices for Conflict Management
Summary
Understanding Interpersonal Communication Online
Terms for Review
Questions for Understanding
Interactive Activities and InfoTrac College Edition Exercises
Chapter 10: Communicating in Close Relationships
Understanding Close Relationships
Types of Close Relationships
Explaining Communication in Close Relationships
Choices in Communicating in Close Relationships
Summary
Understanding Interpersonal Communication Online
Terms for Review
Questions for Understanding
Interactive Activities and InfoTrac College Edition Exercises
Chapter 11: Technology and Interpersonal Communication
Characteristics of Communication Technology
The Accessibility of Communication Technology
The Internet: Connecting Now
The Presentation of Self Online
Communication Technology and Relational Maintenance
Choices for Improving Online Communication Skills
Summary
Understanding Interpersonal Communication Online
Terms for Review
Questions for Understanding
Interactive Activities and InfoTrac College Edition Exercises

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