When Cultures Collide Leading Across Cultures 4th Edition by Richard Lewis- Ebook PDF Instant Download/Delivery: 147368482X , 978-1473684829
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ISBN 10: 147368482X
ISBN 13: 978-1473684829
Author: Richard Lewis
“An invaluable tool to help in planning practical strategies to work successfully across increasingly diverse business cultures. Riveting and thoroughly researched.” – Daily Telegraph
A major new edition of the classic work that revolutionized the way business is conducted across cultures and around the globe. The fourth edition provides leaders and managers with practical strategies to embrace differences and successfully work across diverse business cultures.
Capturing the rising influence and the seismic changes throughout many regions of the world, cross-cultural expert and international businessman Richard Lewis has significantly broadened the scope of his seminal work on global business and communication. Thoroughly updated to include the latest political events and cultural changes, as well as covering nine new countries to complete Europe, broadening the scope of the book. Building on his LMR model, Lewis gives leaders and managers practical strategies to embrace differences and work successfully across increasingly diverse business cultures.
When Cultures Collide Leading Across Cultures 4th Table of contents:
Part One: Getting to Grips with Cultural Diversity
1 Different Languages, Different Worlds
Appearance and Reality
Concepts and Notions
Powerful Mental Blocks
Language Straitjacket
Thought = Internalized Language
Humor across Frontiers
Humor in Business
Making Allowances
2 Cultural Conditioning
What Is Culture?
Culture Shock
Who Is Normal, Anyway?
It Depends on Our Perception
National Characteristics
3 Categorizing Cultures
Cultural Categories at Cross-Century
Linear-Active and Multi-Active Cultures
Reactive Cultures
Intercategory Comparisons
Fine-Tuning Categorization
Moving along the LMR Planes
Data-Oriented, Dialogue-Oriented and Listening Cultures
4 The Use of Time
Linear Time
Multi-Active Time
Cyclic Time
Chinese
Japanese
Back to the Future
Validity of Time Concepts
5 Bridging the Communication Gap
Use of Language
The Communication Gap
Communication Patterns during Meetings
Listening Habits
The Language of Management
6 Manners (and Mannerisms)
Sincerity Helps
Dining Etiquette
Cocktail Parties
Leaving
Part Two: Managing and Leading in Different Cultures
7 Status, Leadership and Organization
Success or Failure in the Twenty-First Century
Leaders
Changing Notions of Leadership
Cultural Roots of Organization and Leadership
Different Concepts of Status, Leadership and Organization
8 Team Building and Horizons
Team Building
Innovation and Change
Life within Horizons
The Education Factor
Language and Culture
National Strengths, Insights and Blind Spots
Advantages of Diverse Teams
Team-Building Exercises
9 Motivating People and Building Trust
Product versus Relationship
Building Trust
High-Trust and Low-Trust Societies
Trust in Virtual Teams
10 Meetings of the Minds
Beginnings
Structuring a Meeting
Meeting Behavior and Comportment
Body Language
The Space Bubble
Different Types of Body Language
Negotiating
Decision Making
Contracts
Solutions
Part Three: Getting to Know Each Other
English-Speaking Countries
11 United States of America
12 Canada
13 Britain
14 Ireland
15 Australia, New Zealand and South Africa
Australia
New Zealand
South Africa
Western European Countries
16 Germany
17 Austria
18 Switzerland
19 The Netherlands
20 Belgium
21 France
22 Italy
23 Spain
24 Portugal
25 Greece
26 Cyprus
27 Malta
Central and Eastern European Countries
28 Poland
29 Hungary
30 The Czech Republic
31 Slovakia
32 Slovenia
33 Croatia
34 Serbia and Montenegro
35 Ukraine
36 Belarus
37 Bulgaria
38 Romania
39 Georgia
40 Albania
41 Armenia
Nordic Countries
42 Finland
43 Sweden
44 Norway
45 Denmark
The Baltic States and Central Asian Countries
46 The Baltic States
Estonia
Latvia
Lithuania
47 Russia
48 Central Asia
Kazakhstan
Uzbekistan
Azerbaijan
Kyrgyzstan
Turkmenistan
Tajikistan
Middle Eastern Countries
49 Turkey
50 Iran
51 The Arab Countries
Differences among Arabs
Algeria
Bahrain
Egypt
Jordan
Kuwait
Lebanon
Libya
Mauritania
Morocco
Oman
Qatar
Saudi Arabia
Sudan
Syria
Tunisia
United Arab Emirates
The West Bank and Gaza
Yemen
52 Iraq
53 Israel
Asian (South, Southeast, East) Countries
54 India
55 Pakistan
56 Bangladesh
57 Southeast Asia
58 Indonesia
59 Malaysia
60 Singapore
61 Thailand
62 Myanmar (Burma)
63 The Philippines
64 Vietnam
65 China and Hong Kong
China
Hong Kong
66 Korea
67 Japan
Latin American Countries
68 Latin America
69 Argentina
70 Mexico
71 Brazil
72 Chile
73 Venezuela
74 Colombia
Sub-Saharan African Countries
75 Sub-Saharan Africa
Epilogue
Bibliography
Glossary
About the Author
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